Submitted an application for Photoshop CS6 student edition and the page sent me to a 404 Error so I tried Customer Service and it says chat unavailable right now, how do I know if my submission form got sent?

This is my first purchase from Adobe and it's a bit worrying having this happen.
I feel left in the dark right now and after paying $200 for this software it's kind of annoying not knowing if my application was received.

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

Similar Messages

  • Photoshop CS6 students edition on 2 computers

    I have bought the Photoshop CS6 students edition and installed it on my home pc. I remember reading that it is allowed to install it to 2 computers. I would now like to do that with my 2nd laptop. How do I have to proceed? Unfortunately I couldn't find any information on that on the adobe homepage.
    Do I just install it on the second pc and insert the same serial number?

    Yes, you just install it on the second machine and then activate it with the serial number you already have.  If you ever need to put it on a different machine after this then you just need to deactivate on one of the current  machines to free up an activation for use elsewhere.

  • I have OS X Lion and the messages beta on my macbook pro. When in messages, if I initiate a video chat there is no audio. I know this must be something on my end because if I'm invited to a video chat it works fine. Please help

    I have OS X Lion and the messages beta on my macbook pro. When in messages, if I initiate a video chat there is no audio. I know this must be something on my end because if I'm invited to a video chat it works fine. Please help

    Hi,
    The Buddy's Audio can get dropped completely if the speed of your Internet connections are vastly different.
    For example the minimum speed for a 1-1 video chat is only 128kbps Upload (As Downloads tend to be faster).
    Where I live in the United Kingdom I can only get DLS.  This is further subject to the distance to the Exchange.
    DLS at less than 3.5 km can be done at 20Mb at most exchanges.
    At some exchanges there is roll out of some Fibre optic services.
    In most larger towns and cities there is normally the option of a Cable service that offers similar figures.
    In some parts of Sweden you can get 100Mbps services.
    When the speed from your ISP varies a large amount then iChat will drop Frames to smooth out the Video
    There comes a point when so many frames are dropped that the Audio will not make sense and will be dropped.
    At about 128kbps a 5% variance will take you below the 100kbps mark (after allowing for the actual connection overheads)
    At 10Mbps that 5% variance can be (in round terms) 500kbps
    (A 500kbps service is itself good enough for a 4 way Video chat)
    My experience is that PC users on AIM tend to only send the Pic at 10 frames a second (Fps). Any slower than this and the picture losses it's smoothness and flow.
    You may see different Speeds and Frame Rates when you Call Out  compared to when others Call In.
    Setting the Bandwidth Limit to a lower figure such as 500kbps (fast enough for 4 way chats) may get around any variances in the speeds you see in the Connection Doctor during a live chat.
    7:43 PM      Friday; June 22, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • First question - I have Acrobat 9 on my desktop and the license seems to have been messed up.  I tried to download and fis but I asked me for a disk.  I don't have any idea where the "disk" is.  Can I get the license update without that disk?

    First question - I have Acrobat 9 on my desktop and the license seems to have been messed up.  I tried to download and fis but I asked me for a disk.  I don't have any idea where the "disk" is.  Can I get the license update without that disk?
    Second question - In anticipation of not being able to do that, I bought (at University bookstore) Acrobat XI Pro - do I need to uninstall the 9.0 Pro version before I try to install the XI version?

    If you still have your serial number for Acrobat Pro there is a link to the installer here:  Download Acrobat products | 9, 8

  • Help getting serial number for PS CS6 student edition

    Last year I recieved the student edition for PS CS6 extended, and it has worked fine. But I bought a new computer today, and can't seem to find a way to get my photoshop moved over to my new computer as my mother threw away the most of the packaging that the program orignally came in. I still have the disk, and the outside box that says "SCAN TO ACTIVATE PRODUCT". Is there anyway for me to get the serial number off of my old version? I don't need it on my old computer, so is there a way for me to deactivate it and reactivate it on my new computer?
    The only reason I bought this new computer is so that I could run photoshop and Sony Vegas more smoothly (my old computer was around 10 years old) and if I can't get this code I have basiclly wasted about $1000 on an alienware x51 >.>
    tl;dr: How do I move PS CS6 from one computer to another, without having possesion of the original packaging.
    I'm not sure if this helps, but my old computer ran on Windows 7 and my new one is on Windows 8. I've also had the product for 11 months.

    You will have to properly reinstall using the installer no matter what: Downloads can be found here:
    CS6 product downloads
    Your serial number is registered on your Adobe account. For anything else contact support.
    Mylenium

  • Wanting to Purchase Photoshop CS6 Student Edition

    Hello,
    I am a student and do not have a monthly income to be able to purchase and maintain Adobe CC. I know that CS6 is still offered, but I could not find the student version of Photoshop. Where can I buy the student edition of Photoshop CS6?
    Thank you so much!

    Adobe - Adobe Education Store - North America - Adobe Photoshop CS6 Extended Student and Teacher Edition

  • Wie kann ich meine Photoshop CS6 Student Edition auf meinem PC löschen und auf meinem Laptop registr

    Hallo,
    ich habe mir einen Laptop gekauft und gebe meinen PC ab. Auf dem PC habe ich die Photoshop CS6 StudentEdition installiert und registriert. Kann ich diese nun einfach auf meinem Laptop registrieren oder gibt es da Probleme, weil sie ja lizensiert ist?  Danke für eure Hilfe.
    LG, fobi66

    Fabi66 you can install Photoshop CS6 on up to two computers.  If you receive a message that you have reached your maxinmum amount of activations then please contact our support team at http://adobe.ly/yxj0t6.  For more information please see Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

  • How can I get a serial number for Photoshop CS6 when I have the student version of Photoshop CS5?

    Is my CS5 serial number supposed to work for CS6?

    No.
    You must pay for CS6 and then you will receive a new CS6 serial number.
    Or join the Creative  Cloud for a monthly fee.

  • How do I find my "Product Code" for Photoshop Extended CS6 Student Edition?

    My daughter bought the Photoshop Extended CS6 student edition, retrieved the serial number, downloaded and installed the software. Now it is asking us to register and wants a 19 digit "product code" before continuing with the resistration. The retailer claims it is the serial number but the registration utility will not accept that. The Adobe account is showing no registered products. Can this be fixed?

    Hoppej2140 have you tried redeeming the redemption code using the directions listed at Redemption Code Help?

  • Photoshop CS6 Student Limitations

    Hi everyone.
    I have a few questions regarding Photoshop CS6 Student Edition that I hope someone can answer.
    I am fairly new to Photoshop and I've only used it in school and during the CC trial period.
    I've grown a liking to the software since it is more user-friendly than the other free editing software(s) out there.
    1. Does the license have an activation limit?
    I factory reset both my computer and laptop on a biannual basis to keep my files clean and free from any possible unwanted programs.
    Do I have to take any extra steps such as uninstalling the PS CS6 Student (before the factory reset) to allow a reuse of the license on the new factory reset computer?
    2. Are there any notable limitations between the regular Photoshop CS6 vs Photoshop CS6 Student?
    The ones I am aware of are;
    A) I can only use the student license for personal use and it is limited to two computers.
    3. Would my own college e-mail be proof of enrollment?
    4. In the case that I am no longer with my school after buying the Student Edition, am I still allowed the usage of the license/program indefinitely even after college/university?
    5. I was told that I am also able to use the Student Edition commercially but are there any particular restrictions to that?
    6. Is there any specific page that may answer any of the questions here?
    I apologize if any of the questions were already answered but I'm honestly having a bit of a hard time navigating through the website since most of the information is only about Photoshop CC License instead of the CS6.
    Thank you for taking your time to read!

    "I factory reset both my computer and laptop on a biannual basis to keep my files clean and free from any possible unwanted programs."
    Instead of doing a factory reset, why not create an image of the hard drive and back that up. Installing all programs and updating Windows will take a considerable amount of time!
    Where as a restore from an image literally takes in my case about 4 minutes, what I tend to do is create a new image every month, first download the latest software updates for Windows and Applications, do some house cleaning and re-image, this takes about an hour to perform. So in the unlikely event that I have issues with my PC I can have it back up and running in no time, with all my Applications installed and ready for use.
    Just my 2 pence worth

  • Cs6 student edition

    I recently brought photoshop CS6 student edition, i installed the software and sent off a photograph of my student ID to be verified. it has been nearly a month and i have received no email and my trial has nearly run out (which is not ideal as i am approaching a deadline for uni). when i log onto my adobe account it says no products have been registered even though i registred my serail number during installation????

    Please contact Customer Care at 8008336687 or Chat Support at : http://www.adobe.com/support/chat/ivrchat.html
    You can refer to :http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html and check if the Student ID you submitted meets the requirements to fulfill,
    vis. Your name, Photo, Date and year of the session /course etc.

  • Brushes for Photoshop CS6

    How do you download different Brushes for Photoshop CS6?

    Brushes
    Place the *.abr files into:
    Program Files\Adobe\Adobe Photoshop X\Presets\Brushes where X is the version number for your version of Photoshop.
    Brushes created in Photoshop 7 or later will not work in earlier versions of Photoshop. Any Photoshop brushes should work in Photoshop 7 and later.
    From the Brushes Palette in Photoshop, click the small arrow in the upper right corner of the palette, and choose load brushes. The brushes will be added to the current brushes.
    here is a simple tutorial:
    http://www.youtube.com/watch?v=toX11agr9O4
    or
    http://www.youtube.com/watch?v=ODiXvwOpdp0
    janelle
    http://www.mcpactions.com/blog/2009/07/13/21-amazing-free-brushes-sites/

  • If I'm in Lightroom 5, and try to Edit in Photoshop CS6, I always get the following message: "This version of Lightroom may require the Photoshop Camera Raw plug-in version 8.6 for full compatibility." But I have updated to 8.6 and have no remaining updat

    If I'm in LIghtroom 5, and try to Edit in Photoshop CS6, I always get the following message: "This version of Lightroom may require the Photoshop Camera Raw plug-in version 8.6 for full compatibility." But I have updated to 8.6 and have no remaining updates. How can I fix this?
    If I click "Open Anyway" or "Render using Lightroom", I get the following message:
    "Adobe Photoshop CS6 cannot be opened because of a problem.
    Check with the developer to make sure Adobe Photoshop CS6 works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X."
    Please tell me what to do so I can edit from Lightroom to Photoshop.

    In Photoshop, if you choose Help - About Plug-in... - Camera Raw, does it say 8.6?
    Seems to me there was some hiccup they found in the update process, which prompted this:
    Camera Raw updates cannot be applied
    I honestly don't know if the problem could apply to 8.6 as well, which is why I asked you to check to make very sure you really got it.
    -Noel

  • Installation of Updates for Photoshop CS6 failed. Error code U44M1U5 for Camera Raw and U44M1P210 for Adobe Application Manager

    The Installtion of updates for Photoshop CS6 failed. Error code for Update of Adobe Application Manager is U44M1P210, for all other features (Adobe Bridge, Photoshop CS6, Camera Raw) U44 M1U5

    You go Photoshop CS6 > Help > Updates ...

  • Failed installation: How to rerun Adobe Application Manager updates for Photoshop CS6

    Hi.
    The installation of  Adobe Extension Manager CS6 failed - while 2 others update for Photoshop CS6 did intall. I was installing Adobe Reader X .
    That's why I discovered the notication from the application manager about updates for CS6 - and I just confirmed that as well.
    Apparently the Reader installation blocked only the update installation of Adobe Extension Manager CS6 - saying another installation process was running ... such stuff happens sometimes.
    However, it seems Adobes Application Manager update module does not track its failed installations? It does not automatically advertise that update has not been installed and notifiying me again to install it. At least not immediately ...
    So how do I rerun the Adobe Application Manager update moduel to check for updates manually?

    You go Photoshop CS6 > Help > Updates ...

Maybe you are looking for

  • How do i set up my motorola razor for texting on a cruise ship

    I'm going on a cruise soon and want to text another person on the ship. How do i setup my motorola razor to do this?

  • New computer moving the music

    i have a new computer and want to set up my music and itunes on this new computer i have copied all the music into a file "my music" on an external hard disk. and loaded the new itunes from the web site i have copied the my music folder into the my m

  • Multi org

    Hi, i am going through multi org manual and i have some queries on it. 1. can i have a inventory org that belong to more than one operating unit(if inventory org and operating unit belong to the same set of books). 2. I am assuming that multiple set

  • Changing a shot-date without losing the order in PSE8

    I'm a new user of PSE8 and have tripped over an annoying problem. I have a couple of thousand old family photos that I had scanned and am now organing.  Besides the normal tagging and adding a caption, I want to override the scanned date (which is wh

  • How do i set thae class path

    i have a folder javaex and helloworld program is in this folder.but after compilation it is showing java.lang.NoClassDefFound error..so how to set the classpath in windows just tell me