Submitting bug reports

MacLoyal, that is my moniker! I am in a state of identity crisis because iPhoto is about to force me to break ranks and seek a place of sanity with a non-Apple photo system. I had to lose the iLife integration with dot mac. I do not want to take such a drastic measure and I truly cannot afford the added expense. I already have thousands of dollars sunk into Apple and all their goodies. My investment in time is something I dare not even try to calculate.
I regret every time I had a "do you want to submit a report" box pop up and cancelled it rather than submitting each and every one with frantic demands for help to correct the mess that iPhoto 5 has caused in my life.
I dare not edit any of the photos in my library. I don't even want to rotate them. Indeed, I dread opening the program! It hangs my laptop computer up indefinitely. The only way I have found to interrupt the hang time, because I cannot even get force quit to work, is to shut the lid and put it to sleep. Amazingly, when I open it again I am not in a suspended state. However, as I stated, I'm reluctant to actually do anything with the program besides, perhaps run the slide show, once I have the program open.
So my question is: How do I send a bug report when I haven't actually gotten to the point that the computer generates the bug message? That seems only to happen with an unexpected quit.
I've noticed that the Safari pull down menu always has a "Submit bug report" message listed, but iPhoto does not have that in the its menu panel. Can I submit a report on any topic on the Safari form or is that only going to make it to the Safari team at Apple? If I can use that form, is there a limit to how many complaints I can inundate them with? I am at my wits end. . .

Of all the programs I've used of OSX IPhoto is the lamest. I really thought it should be better and every time I opened it up and used it I just couldn't get over how poorly it worked. I finally stopped using it altogether and just started using photoshops browser. Now photoshop has the bridge which seems like it would be great (haven't upgraded yet). Even with out the bugs the program just doesn't meet my simplest needs for photos. Good luck finding something that fits your needs and works well on your computer.

Similar Messages

How to find my submitted bug report in Java bug database

I just submitted a bug report in Java bug database and it told me that the submission is successful without its bug ID and no email notification is received from Oracle.
And I cannot find the bug in bug database with the title I submitted.
The bug's product/category is Java Plug-in in JRE7
So how could I get the bug status? Will it be fixed and how is it going on?

I just submitted a bug report in Java bug database and it told me that the submission is successful without its bug ID and no email notification is received from Oracle.Last time I did that it also said it wouldn't appear straight away. They have to qualify bugs you know.
And I cannot find the bug in bug database with the title I submitted.How long ago?
So how could I get the bug status?Wait till it turns up?
Will it be fixed and how is it going on?How would anyone on this forum know?

Submitting bug reports for linux player

hello,
we're in the process of improving the
feedback
form to better collect your input on the linux version of flash
player 9. while we are waiting for these form updates to be made,
please use the "Problem description" field near the top of the form
to provide additional information such as:
* distribution and version
* browser and version
* any mutant library configuration (other than those included
with distribution)
* camera/microphone type (if applicable)
this information will greatly help our QE team in reviewing
and reproducing your issues, which leads to issues getting fixed
faster.
thanks!
jennifer
(adobe's flash player program manager)

Anyone have any idea how to submit a bug report for Oracle XE.Posting bug description in this Forum should be enough.

What is the correct channel for submitting bug reports on nightly builds?

I am using the nightly build channel of Firefox. I would love to help with development by sharing my experiences. Unfortunately, I can't figure out where I'm supposed to report bugs. The "Firefox made me sad" form is completely worthless because of the character limit. Is there something else, that actually gives me room to explain the problem?

You can also discuss problems with Firefox 13 Nightly builds at the MozillaZine Builds forum.
You need to register on the mozillaZine forum site in order to post at that forum.<br />
See http://forums.mozillazine.org/viewforum.php?f=23

Submitting bug report for package userui

Hi,
first of all, I don't get the structure of this forum and I hope this is the right place to post my message (@mod: feel free to move my message ;):
I adapted the wiki article
http://wiki.archlinux.org/index.php/Sus … r_tuxonice
so that the userui hook worked for me at the resume process (see last paragraph).
How can I contact the maintainer to discuss this change with him?

Yeah, I already figured that out. Killing the process (or the 2 processes for the NumLock feature) solved that - so confirmed.
By the way, please ask the guys who develop the WPF GUI applications (e.g. Power Manager frontend GUI) to use TextOptions.TextFormattingMode="Display" in their window root
to make the fonts readable. Can't think of any reason they aren't doing it already because now (without that) the text display is really not clear and crisp, kind of smudgy.
I guess that the development of these frontend apps aren't using the .NET 4 framework as of yet but the switch to .NET 4 is really simple.
Bye,
Thomas.

Bug report submitted re Input Mode affected by ACR 4.2 Mac - very annoying

Just submitted a bug report to Adobe. ACR 4.2, Photoshop 10, Tiger 10.4.10, PowerPC.
Most users in the US and the UK may not even run across this situation.
If you use a non US standard keyboard layout as your Input mode, causing ACR 4.2 to launch, either from Bridge, Photoshop, or the Finder, this switches the selected keyboard to the US standard. If you click the Cancel button in ACR, the keyboard reverts back to your custom keyboard layout; but if you click Open, the US standard keyboard remains set even after quitting Photoshop, ACR and Bridge.
It took me a while to figure out what was causing me to loose my preferred keyboard layout. It didn't dawn on me ACR 4.2 was doing it. Observing a few screen shots led me to discover the cause.
It's most annoying.

The choices in Bridge > Preferences > Advanced > International > Keyboard are limited, and they do not allow for choosing custom keyboard layouts.
I need the custom keyboard layouts for a variety of reasons, such as being able to type in seven languages with my most used one without switching, two Russian layouts to allow for two non-standard ways of encoding Russian fonts, etc.

Blur Problems (bug report submitted)

I've submitted a bug report and will submit this again since its a better version of when I sent them before. The problem is this:
- Adobe Acrobat Professional shows blur in certain situations. In another situation, the same file opens correctly. The file below is self-explanatory, i.e.:
1. This is what you see when you do a fresh start, with no pre-existing Adobe processes running. Sometimes though the blur will show up even if its a fresh start.
2. Thats what you see when the file has been closed but Acrobat Professional is still running and open.
If anyone needs the original PDF, it can be downloaded at:
http://www.2shared.com/document/P927Y4Vm/scanned-doc-2.html
In area 1, you can see the glaring difference in visual quality. The blur makes it very hard and irritating to read the PDF. Notice how the blur alternates. Some areas are sharp while others are soft. Area 2 is how it should always look like (crisp).
If you cant see this image properly, it is uploaded at:
http://img96.imageshack.us/img96/4113/adobeacrobatproblurbug.jpg
Adobe Acrobat Professional version, latest: 9.3.4
System: Windows XP
BUG: Adobe Acrobat Professional shows blurry PDFs in certain situations.
===
STEPS TO RECREATE THE BUG:
Use Windows XP. I'm not sure if this shows up in Vista too. I'm sure it does.
1. Download the PDF from:
http://www.2shared.com/document/P927Y4Vm/scanned-doc-2.html
2. In the Windows Task Manager, make sure there are no pre-existing Adobe processes running such as:
AcrobatInfo.exe, Acrobat.exe, Acrotray.exe
3. Open the PDF file you got in #1. Set zoom to 100%.
4. Notice the visual quality. You will probably see blurry areas in the PDF. This matches Area 1 in this screen shot:
http://img96.imageshack.us/img96/4113/adobeacrobatproblurbug.jpg
5. Close the file by doing: File---> Close
Do not exit the program. Go to Task Manager and verify that Acrobat.exe is already running.
6. Open the file you got in #1, again. Zoom to 100% again.
7. Notice now that the PDF does not have any blurry areas. What you see should match Area 2 in the same screenshot:
http://img96.imageshack.us/img96/4113/adobeacrobatproblurbug.jpg
-End-

The choices in Bridge > Preferences > Advanced > International > Keyboard are limited, and they do not allow for choosing custom keyboard layouts.
I need the custom keyboard layouts for a variety of reasons, such as being able to type in seven languages with my most used one without switching, two Russian layouts to allow for two non-standard ways of encoding Russian fonts, etc.

ODAC 11.2.0.1.2 - submitting a bug report?

Hello,
I installed ODAC 11.2.0.1.2 and using it with VB.Net 2010 and Oracle 11g R2.
I have the following issue:
I created a Global Temporary table in Oracle (ON COMMIT PRESERVE ROWS). I populated this table with data and I can access data without problems using the connection object in VB.Net. Therefore, if I issue an SQL statement in VB.Net to SELECT FROM this table it works fine. I can get the data.
However, if I call a stored procedure from VB.Net, within the same session and this stored procedure contains the same SQL statement to select from the temporary table, then I get 0 records.
For some reason I cannot see any data in the temporary table if I access it through a stored procedure.
Is this a bug? If yes, then how can I submit a bug report?
Thank you,
M. R.

Hi,
Please see the response to the same question in the ODE forum. Are you able to provide a testcase?
Manipulating data from an Oracle temporary table in VB.Net
Greg

Audition speech alignment bug, confirmation request before submitting a report

I am looking for someone to confirm a bug for me before I submit a bug report.
In Audition CS6 when trying to use automatic speech alignment it does not seem possible to produce a result unless checking a "add aligned clip to a new track" option. In other words audition will not modify a track that I want to be changed even after running through the alignment procedure. If I choose "Add aligned clip..." it will make a new track and it will be aligne
d. If this is by design why to have a new track option? If this is by design how do I do successful roundtrip with PPRO?

If you do not choose to add the aligned clip to a new track, Audition will simply add the new file to the Files Panel. When the process completes, look at the Files Panel to find the newly created asset.
From here you can then save the new file to the format of your choice and then import that into Premiere.
If you do choose to add the file to a new track, you can then choose Multitrack > Export to Premiere Pro to continue the roundtrip process.
--Ron

Bug report follow-up

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thanks,
doug

They comment on bugs if actions were taken. Otherwise - don't expect any feedback.

Bug report: ube_ipa: internal error when compiling with -xO5

When compiling imlib2-1.1.2, one source file causes compilation to fail with the following error message:
ube_ipa: internal error
cc: ube_ipa failed for loader_tiff.c
The command which fails is (probably wrapped):
cc -DHAVE_CONFIG_H -I. -I. -I.. -I. -I.. -I../src -I../loaders -I../libltdl -I/usr/X11R6/include -I/usr/openwin/include -I/opt/csw/include -I/opt/csw/include -I/opt/csw/include -g -fast -xarch=386 -xstrconst -v -xildoff -xO5 -c loader_tiff.c -KPIC -DPIC -o .libs/loader_tiff.o
Changing -xO5 to -xO4 works around the problem. The source file in question is imlib2-1.1.2/loaders/loader_tiff.c
Patch 112756-10 has been applied, and doesn't correct the problem. GCC doesn't have any problem compiling the file.
A quick note to any Sun employees reading this: it took me 45 minutes to find somewhere to submit this bug report. Searching sun.com for "submit bug report" turned up many forum postings where people asked "Where do I submit bug reports?", a bug report form for Sun One Java Studio, and not much else. It might be in your interest to make submitting bugs easier.

Internal errors, such as the one you encountered, are generally considered compiler bugs. They indicate that the compiler reached an unexpected state and therefore bailed out. I opened bug 20703141: internal error: pic_relocs(): hh reltype? to investigate. I see the same error message emitted by the current Studio development release; I will update this thread if I find a work-around.
Thanks,
Mark

Bug report, how do I find out what is wrong?

my computer keeps getting bug reports stuck all over the desktop. When I print them it is 3 pages long and I dont know how to use the information from it. It only occurs when my son is using Runescape an online game. My son says he has reported all the errors when the computer prompts him to. I did find an Bug Report that seems to be associated with this problem. Our computer did shut down occasionally also, but since I switched the location of the new memory I added it has not continued. The reason I am checking with this website is because this is where the reports are going. The first part of the error report from my computer is this:
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x809D50E
Function=JVM_FindSignal+0x10882
Library=C:\PROGRA~1\Java\J2RE14~1.2\bin\client\jvm.dll
Current Java thread:
     at r.a(Unknown Source)
     at r.a(Unknown Source)
     at client.t(Unknown Source)
     at client.B(Unknown Source)
     at client.a(Unknown Source)
     at a.run(Unknown Source)
     at client.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
And the last part of the report reads this:
Local Time = Fri Mar 04 21:38:29 2005
Elapsed Time = 58
# HotSpot Virtual Machine Error : EXCEPTION_ACCESS_VIOLATION
# Error ID : 4F530E43505002EF
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
# Java VM: Java HotSpot(TM) Client VM (1.4.2-b28 mixed mode)
What do I need to do to fix this problem? Could it be Runescapes issue? Is there other information that is more important to this? I really appreciate any help I can get with this problem. And I am sorry for being so long. I have included the Bug Report I found that is an almost exact duplicate of our issue.
Thank you again, Linda Peterson.
COPIED FROM BUG REPORT SEARCH AREA
Bug ID: 5092499
Votes 1
Synopsis IA64 - EXCEPTION_ACCESS_VIOLATION on IA664 W2003
Category java:runtime
Reported Against 1.4.2_05
Release Fixed
State In progress, bug
Related Bugs
Submit Date 26-AUG-2004
Description OS: Windows2003 [5.2.3790]
Chip: Itanium 2
JVM: Sun 1.4.2_05-b04 64-bit server VM
Error message:
EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x84D5F10
Function=[Unknown]
Library=C:\j2sdk1.4.2_05\jre\bin\server\jvm.dll
Error ID: 4F530E43505002EF
xxxxx@xxxxx 10/5/04 20:02 GMT
Work Around N/A
Evaluation Post tiger
xxxxx@xxxxx 2004-09-02
Comments
Include a link with my name & email
Submitted On 05-FEB-2005
JavaJava13 Hey just wondering. Java is used for runescape on my computer, and it seems to be constantly crashing lately. Not only the game is crshing, it seems to even take down the whole computer with it. Sometimes the computer restarts and I get an error message.
"Your system has recovered from a serious error"
Java continues to add error reports to my desktop with this code: 4F530E43505002EF
Anyone help?

try checking with runescapes FAQ/tech support. I play
WC3: RoC and i only got that same memory location
error(0xc0000005). I got that memory error when I
used a no-cd third party program when they upgraded
the server. So, my advice is check on the FAQ for
errors and ask your son if he is using
ANY third party programs.The 0xc0000005 error is a standard error on Windows that can occur for any number of reasons.
It means something in the application tried to access memory to which windows knows the application should not be accessing.

FAQ: I found a bug. How do I write a useful bug report? Or send bug files to Adobe?

If you think you've found a bug in Photoshop CS6, please post your findings here on the forums.
Here is a list of the information we'll want for you to gather at a minimum:
Clear and concise steps so that someone who isn't in front of your comptuer can reproduce the issue you are seeing
Include information on the operating system/version you are running. (e.g. "Mac OS 10.7.3" or "Win XP Service Pack 3")
Here are some more detailed instructions for writing a useful, complete bug report for us on the forums:
Provide a descriptive title that includes your OS information:Example: "Photoshop crashes when I save a JPEG file using the File>Save For Web & Devices... command (Mac OS 10.7.3)"
Provide concise, step-by-step details on how to reproduce the issue you are seeing.
Example:
Open an 8-bit, RGB image by selecting File>Open...
Create a new layer by clicking the "Create New Layer" button on the bottom of the Layers panel
Paint on the layer created in Step #2 using the default Brush tool
Choose File>Save For Web & Devices...
Make sure the optimized format is set to "JPEG" and set the Quality setting to "80"
Click the Save button at the bottom of the Save For Web & Devices dialog, choose the desktop as the location for saving the file
Provide a description of the "Result" you are observing:
Example: "Result: Photoshop crashes"
If there is an error dialog, please include the exact wording displayed in the dialog or provide a screen shot or video of the entire screen so we can see the dialog as well as the state of the application - i.e. what panels are shown, the state of the Layers panel, etc.
If the error is a visual defect, either in the user interface or the image itself, provide a screen shot or video of the entire screen so we can see the dialog as well as the state of the application - i.e. what panels are shown, the state of the Layers panel, etc.
Provide a description of the "Expected Result":
Example: "Expected Result: Photoshop to save JPEG file to the desktop, no crash"
In some cases this may be obvious (such as in the case of a crash) but in others, what you expect to happen may be different than what the application was designed to do. Please be as specific as possible.
Provide the crash log by submitting all crash reports, including your email address, for every single crash your encounter:
You may also include the contents of your crash log in your forum posts as well, but always submit them using the above instructions as well.
Crash logs are located on Macintosh here: Users/<your user name>/Library/Logs/CrashReporter
Provide your System Info from Photoshop: What's even more useful is if you can share your System Info from Photoshop as it contains all kinds of useful information (OS/version, graphics card, driver version, 3rd party plug-ins used, etc) that will help the team track down your issue.
On occasion, the Photoshop engineers may request that you provide problematic files in order to reproduce and debug your issue.
In these cases, please post the file somewhere using your own servers or one your favorite online document/distribution services and provide a URL/instructions to download the file:
Dropbox
Adobe SendNow
YouSendIt
If the file isn't something you can post publically, you can request that someone from the engineering team contact you to figure out a secure way to get the affected files.
Thanks,
The Photoshop Development Team

First thing would be to realise the exact error. Second would be to check your logs to see what you have installed/upgraded which might be causing this error. Third, google your error and see if matches turn up. Fourth, search in Arch bugtracker to see if a match exist. Else file a report.

Bug Report Fails

As suggested in a previous message, when I was unable to register, I submitted a bug report, only to be told that the page was no longer available. Please - how do we solve this?

I also logged a bug on the site. The report seems to work fine for me. Please check whether there is some javascript problem reported on the status bar of your browser.

How to delete BUG report?

I reported a bug in SUNs BUGDatabase.But i want to delete is now.
How can i delete the bug report ?
It is important for me..

JoachimSauer wrote:
redwolfbc wrote:
It's about security reason.Are you worried about sun getting access to your data or about it becoming publicly available?
If it's the former, then you're pretty much screwed, as you willingly submitted it to them. You can ask them "please don't read this", but I wouldn't bet on that helping.
If you're worried about it becoming public knowledge, then I'd contact them. You should have gotten a mail (either during registration or after you reported the bug) that explains a lot about the bug tracking process and contains contact > information as well. If the information is something that's obviously private information (such as username+password to a public site), then you can probably assume that Sun is smart enough not to make that publicly available.Thanks for your reply.
The reason is what you said , there are private information, so i can not let the report become public .
The private information are some class names , package names, and codes .
I got a email after i reported the bug . But i can't find contacts from the mail .
So i come here ,asking a help . Help me to contact whit them......
If you know how to contact whit them , I hope to get your help.

Submitting bug reports

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