Subscription is current but why does it say it is expiring in 67 days?
We pay monthly for Creative cloud but one of our users keeps getting an information window popping up at connection saying the subscription is running out in 67 days. We are current in payments monthly???
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
-
why does it say im not connected to the internet when i plug my i phone in but i am connected to the internet. what do i do?
no into my labtop i have internet but for some reason when i plug my iphone into it it saids update servers could not connect to the internet please check to make sure u have internet and i do.
-
Why does apps say to renew my plan when i try to open them but it is already renewed
Why does apps say to renew my plan when i try to open them but it is already renewed
Hi Lolo DaBoss,
Welcome to Adobe Forum,
Since you have three CC under same Adobe ID out of which one is expired, so you are getting the reminders.
Please log out & log back in of the CC desktop App , it should resolve the issue.
Regards,
Rajshree -
Why does Siri say "I'm really sorry about this but I can't take any requests right now Please try again later"?
I haven't had any trouble up to this morning. Is there a reset?
Thanks for your help.Thanks James, I just tried Siri again and it worked fine on two tests.
Does this Problem happen often? I have had my Iphone5 for about two weeks and this is the first time I have
had the problem. My 3gs used Siri to dial phone numbers or use the address book to dial and I never had a problem with it.
Thanks for posting the system status page. -
Why does Itunes say it can't find the original file for a particular song?
why does Itunes say it can't find the original file for a particular song? and then asks if I want to locate it? I can't access a bunch of old song files. any new cds are available to me in itunes. all others are not accessible. how do i merge the new cd's with the old ones so that all the songs are playable in Itunes. thanks.
sheri 0713 wrote:
Of course, I have backed up to CD and/or external drive.
I'm wondering if you're attempting to maintain your library on your external HDD? If iTunes has been directed to use a location on your external hard drive as your iTunes Music Folder location (you can check this in iTunes > Preferences > Advanced tab) you MUST ensure that the hard drive is connected to the computer and mounted in the Finder prior to launching iTunes. If it isn't, it can cause this error to appear. This is probably one of the most common reasons this error begins to appear.
It seemed my purchased songs were the first to DISAPPEAR and I had to rebuy.(Nice scam in the bug?)
So... why not restore them from your backup? If, for some reason, this wasn't an option, you could have also recovered them from any iPod or iPhone they were currently synced to (http://support.apple.com/kb/HT1848), or, you can also email iTunes Store support and request a "regrant," which is a once-per-account exception they might be able to offer you and allow you to download missing purchases again.
I am now convinced this a HUGE BUG in 7.7.1. and possibly the previous version or two.
I'm not so sure... I've never run across this particular error (my library is stored on my internal hard drive, but copied to an external for backup purposes with an application other than iTunes or Finder. I don't think Apple will provide acknowledgment to issues experienced only by very small numbers of people... I'm one of those, perhaps foolish, individuals who allows my computer to download updates immediately, rather than waiting for fear of problems, and again, I've never had this error.
CG -
Base station error, air port utility was unable to find my airport device. Why does it say this when it recognizes my airport on the computer? Yellow light has been on
On the older version of the AE you can still use older airport utility.
But once you load the new one you cannot easily go back.. you can load an older 5.6 version though.. instructions below.
For 6.3 you need to run ipv6 local link.
see http://support.apple.com/kb/TS4597
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so. -
Why does it say that the updated version of Firefox (which I am trying to download) is not compatible with my operating system when I have Mac OS X 10.5.8? I had an older version of Firefox and it said I needed to update it but that was the message that appeared.
Sorry, it's because Firefox 4+ are only compiled for the Intel processors.
There is a separate project for PPC Macs called Ten Four Fox. You might give it a spin when you're tired of 3.6.
http://www.floodgap.com/software/tenfourfox/ -
Why does itunes say the entry point is not found
why does itunes say it didn't install correctly and to reinstall?
Greg, did the "Patchburn" really work for you?
I had the same problem today. I have a smart playlist made up of: Kind>is>Protected AAC audio file. This smart play list allows me to keep track of music I've downloaded from the iTMS after inadvertently deleting the Purchased Music default playlist. Yes, I know a new “Purchased Music” playlist is created when you buy music again, but it doesn’t contain any of the songs you’ve already downloaded.
When I went to burn this playlist (several hundred songs) to multiple audio CD format - I go the same result you got.
"After asking to burn a play list it asks to insert CD, checks the media, checks the play list and then stops with the apple icon reappearing and NO error message."
Apple tech support couldn’t help me - I found that out the hard way - after 1.5 hours on the phone. No, I haven't exceeded the 7 time burn limit either.
I tried selecting all the songs in the smart playlist and creating a new [regular] playlist and tried to burn from that, but got the same result.
Finally, I tried typing "Protected AAC audio file" from my main library in the search window, selected all the songs that resulted, created a new [regular] playlist from that selection and the burn was successful.
It was a real pain and took almost 3 hours to figure out, but it worked. I'm going to try the "Patchburn" download talked about earlier, but don't know if that's the real problem.
Yes, I have upgraded my SuperDrive, but iTunes recognizes it - Preferences>Advanced>Burning - if your drive shows up here then that's not the problem. Besides, I had the same problem when trying to burn to the original SuperDrive too.
I think the problem may be deeper inside iTunes itself. Duh! Maybe something with Apple tightening their DRM scheme which may make us unwitting beta testers to see if they tightened the noose too tight or not. Just a guess.
Any thoughts, anyone?
Power Mac G4 MDD Mac OS X (10.4.3) -
Why does iTunes say "temporarily unavailable" when I try download my "available downloads"?
Why does iTunes say "temporarily unavailable" when I try download my "available downloads"? HELP!!
You don't have the typical symptoms that I associate the following issue with (normally the error kicks in just when folks visit the Store), but just in case try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
Why does it say in the Firefox Safe Mode article that all of the changes are temporary while in Safe Mode, then later it says "Note: The following changes cannot be undone."?
When you open Firefox in Safe Mode, it automatically disables your custom settings, themes, and add-ons. THOSE changes are temporary.
However, if you click any of the boxes underneath the line, "You can make some or all of these changes permanent", and then choose "Make Changes and Restart", everything you checked will be forever changed, even when you start Firefox again in 'normal' mode. [See attached image for a preview of the Safe Mode options].
To be clear:
1. If you check any of the boxes but do NOT select "Make changes and restart", those things will not be changed at all in safe mode.
2. If you select any of the boxes and you DO select "Make changes and restart", you will permanently lose any of the items you checked (bookmarks (except for backups), user preferences, etc.).
If you performed the action in step 2 above, you will only be able to restore those things if you have a previously created back-up of your Mozilla Profiles folder (not the same as the Firefox program folder).
Hope this helps. -
Why does it say Apple ID disabled when I try to update an app
Why does it say my Apple ID is disabled when I try to update an app.? My ID works for everything else. Also, I thought with the new iOS update that apps are supposed to update themselves but mine haven't.
On your Mac/PC open iTunes (make sure it is updated). On the tabs on the left click on "iTunes Store". This will change the window on the right to the iTunes store. The top right corner should have your Apple ID or Sign In written. If there is an Apple ID written click on it and Sign Out. The corner should then change to "Sign In".
Now click on Sign In and sign in with the wrong/incorrect Apple ID that you no longer wish to use or update from.
Once logged in, click on the down arrow that shows when you move the pointer on the top right corner where it should now show the apple id, and select Account.
The page that opens up should have a section called "iTunes in the Cloud" with a tab on the side saying "Manage Devices".
Click on Manage Devices. Its should list your iPhone or iPad that you no longer wish to use with this Apple ID. And click Remove.
Once its confirmed click "Done" and from the top right corner select Sign Out. -
Why does it say my iphone is linked to another library when trying to add ringtones
why does it say my phone is synced to another library, if I want to proceed with syncing music it asks to erase contents and sync with current info. How do I know all my contacts on my phone are saved if it wants to erase info?
Apple's intention is that you manage an iPhone from a single library. If you connect to a different library iTunes wants to wipe everthing out and start over.
See Recovering your iTunes library from your iPod or iOS device.
tt2 -
Why does it say "The configuration data for this product is corrupt. Contact your support personnel." when trying to install itunes64installer on my b4 bit windows 7 acer pc? Any help would be much appreciated...
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Why does it say i have extra characters in this function?
why does it say extra characters?
1087: Syntax error: extra characters found after end of program.
Symbol 12.addEventListener(MouseEvent.onRelease,exit);
function exit(evt:MouseEvent):void {
-root.nav_mc.gotoAndPlay(2);
-root.page1_mc.gotoAndPlay(30);http://www.megaupload.com/?d=HYR51BPM
that is the link to upload my website so far... i am following the tutorial from this site:
http://www.flashvideotutorials.info/paidarea.html
im on the adding pages 2 part, but he is using as 2 and im using as 3
i cant figure out how to get the pages to work right.... please help me out
thanks
Kyle -
In the home page why does Firefox say I haven't upgraded when I have. So I upgrade again and still it says I haven't next time I log on. Today I upgraded to 9, it said congratulations on upgrading, I log off then log back on only to be told yet again I need to upgrade. What is going on?
You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained. You appear to have Firefox 8.0.1 installed which is the latest version.
'''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version is now built-in to Firefox).
*See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version<br />
You can also see your version on the ''Help > Troubleshooting Information'' display
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]
Maybe you are looking for
-
I want to move voice memos from iPhone to PC (not just sync to itunes)
Hi, I want to move voice memos from my iPhone to Windows desktop. I saw several posts about syncing them to iTunes. Thats not what i want. I want to copy them to my desktop not just sync to iTunes. Unable to copy - paste from iTunes either.
-
With iOS 5, can I use my iPad or MacBook Pro to watch Hulu on Apple TV?
I want to be able to watch Netflix and Hulu on my TV, and while Ragu is the only device I can find with that capability (besides the XBox 360 for over twice the cost), I want to know if there is a workaround on the Apple TV using AirPlay. I love the
-
Is it possible to add Premiere App, for business use, on a month-month basis
My Company already has a 1-year plan for 2 Adobe Apps. We are currently planning a 3 month internship (jan-mar 2015). The intern would like to use Premiere, but since we don't use it currently, we need to consider adding it to our CC. Is it possible
-
When I opened firefox the search page just showed Mozilla firefox and had a search inptu boxwih google underneath to show the search engine being used. Suddenly I opened firefox and the page is showing lots of text and is Crawler.com. I have tried to
-
Error icon shown after restarting
I have upgraded my Mac Mini from Mavericks to Yosemite, the installation ran fine and the system started up into Yosemite without issues. However after restarting my machine, a white screen with an Apple logo appears with a progress bar below it, the