Substitution string used in custom Report column name does not display in PDF version of report

Question

I am using Apex 4.2.6.00.03, Apex Listener 2 via Glassfish4 and have set up all my applications and reports on this system.  We previously used Oracle 10.2, with Apache with a custom fopping document.
My issue is that I have a report that has custom column headings using a substitution string to pull in the begin or end date for the report.  When the report is run and displayed, the column headings appropriately display the date.  However, when I try to set up the Print to PDF option, the column headings are not displaying correctly.
Is it possible to use a substitution string in the column heading?  I am able to use the substitution string in the Page Header and Page Footer and those display correctly.
In the Report Attributes setup I have set the "Strip HTML" to Yes and I have four columns that are using the &"ITEM NAME". string.  See below for actual display:
The report column headings in APEX displays correctly (bold is the substitution detail): 
Fund    Account Description          Balance 07/01/2014     Budget/Goal FY 14-15     YTD Actual 02/28/2015         Ending Balance 02/28/2015
In the Print Attributes setup, when I get to the Report Columns section, the Heading column displays the headings as set up in the Report Attributes custom and I am not able to edit these names.  See below:
In the version of the report that is Printed to PDF I get the following for display:
Fund           Account Description           Balance %26amp;P347_BEGIN_DATE.     Budget/Goal %26amp;P347_FY.     YTD Actual %26amp;P347_END_DATE.     Ending Balance %26amp;P347_END_DATE.
Any assistance would be greatly appreciated.
Thanks,
Pat

Answer 1

First, the misspelled word is a test object and not data.
Second, all data display correctly.
Third, text object is displaying the old misspelled word.
Fourth, I have eliminated the possibility that problems in of my pdf export routine cause this issue by exporting directly from Crystal Reports Viewer. I print the report to the crystal report viewer. The report looks good. The text object is spelled correctly. Then I click the Crystal Reports viewer's export button in the left upper corner and I export to both EXCEL and PDF. The excel export looks good. The pdf export is misspelled. All the export occurs internally in Crystal reports.
Fifth, I found outthat all users who have this problem have the ADOBE PDF writer installed. I am just suspicious that ADOBE writer is interferring with Crystal export
Sixth, I cannot recreate this problem on any of our development and test machines. It only happens on end-user laptops.
Seventh, I changed the name of the report that had this problem and created a new version and installed on end-user laptop. The behaviour still persists. User saved the report as both RPT and PDF. RPT export looks good. PDF version has the spelling problem. Data on both reports is up-to-date and good. I copied the same RPT export to my PC and exported it to PDF, the pdf looks good. That is why I think something on the end-users laptops is causing the export to use some cached template.
One more thing I did was to change the report name in VB.NET project, recreated a new package and installed on end-user's laptop. The same exact problem is still there.
I have worked with Crystal Reports more than 15 years and I have never such a weird behaviour before. I know this sounds very weird. We are all baffled by what is happening.