Suggestions for helping us respond to your ?s

In an effort to help us address your questions more efficiently, we'd like to appeal to our audience and make some suggestions for the content and format of the topics, and the type of information we need in the body of the message itself.
For the content of the message, please try to include the following:
1. Version of JDeveloper you are using.
2. Type and Version of the server (if any). For example, Oracle 8i 8.1.6, Oracle Lite 8.1.6, OAS 4.0.8.2, Apache 2.0, etc.
3. If the problem is on the client side, what kind of client are you using (JSP, DAC applet, Java application, Servlet, etc.)
4. If you're getting an error, what is the error (stack trace is helpful), and what steps did you take that lead to the error. Information from the trace files for the database is helpful if the problem is with accessing an EJB/CORBA object on an 8i server.
5. Which version of the JDK are you using (both client and server if applicable).
6. If the problem is related to a connection please include what driver (thin, OCI) and connection type (named host, TNS, etc.) as well as details about the server you are trying to connect to.
The more detail and specifics you can give us, the better we are able to track down the source of the problem.
For the topics, if you can include some keywords, we can better direct the content experts to those posts. Keywords could include one or more of the following:
Applet
BC4J
Connection
DAC (for Data Aware Controls/Infobus)
Debugging
Deployment
Design Time
EJB
JDBC
JDK (JDK 1.2, JDK 1.3...)
JSP
Oracle8i
Runtime
Servlet
SQLJ
Thanks for your patience and your feedback.
The JDeveloper Team

Chris,
Like I said, Im relatively new to PhotoShop and PS forum. I have researched the PS manual, PS help topics and this forum. I am not an individual that would ask a question of hard-working volunteers about a subject that I have not already researched. And yes, I know and understand what FAQs are and how they are generally presented on the web.
Huh? The FAQ section is for administrators to add things to, not users. If you have a question, you ask in the main forum. If many people ask the same question, then the administrators add an entry to the FAQ.
Okay if this is true, how was I able to post a message? I wasnt aware that I couldnt post a FAQ suggestion to the FAQ suggestion Forum? Hmm, maybe I missed the
small print on that one.
Look ... I do NOT want to create any hostility with you. You have given me some answers and I appreciate your comments. I will go back and "wade through" all of the forums to look for basic or frequent problems that may answer some frequent questions.
Cheers!
Dennis

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Cannot display the screen of the macbook on TV. OS is Lion 10.7.2. Connection to the TV is over HDMI cable. TV shows only the backgroud picture of Lion. Do you have any suggestions for help ?

Cannot display the screen of my macbook on TV. OS is Lion 10.7.2. The Macbook is connected to the TV is over HDMI cable. TV shows only the backgroud picture of the Lion OS and reacts even to mission control. Do you have any suggestions for help ?

You have the display set in Extended Desktop mode. In System Preferences>Display on the MacBook screen there should be an Arrangement tab when you have the MacBook hooked up to the TV and both screens working. When you click the Arrangement tab do you see two monitors side by side? One of them will have a Menu Bar at the top. Just click on the Menu Bar and drag it to the second monitor. That will make the second monitor your main screen. You can now use your MacBook in Clamshell Mode with a wired or Bluetooth keyboard and mouse. http://support.apple.com/kb/HT3131 When you disconnect from the TV your Menu Bar will automatically change back to the MacBook.
Or if you want to work on the MacBook screen while showing it on a TV you can check the Mirror Display box on the lower left hand side of the Arrangement tab under the two monitors box.

TS3843 Final Cut Pro X now crashes each time I try to open a project I was working on. Any suggestions for help?

I was working successfully on a video project using Final Cut Pro X today when it crashed suddenly and now it crashes each time I open the project. I have tried shutting down the computer and restarting, clearing the PRam (something I did long ago and just remembered). It won't fire up. Frustrating indeed since I need to finish this project asap. I have 10.6.8 OS X, a Mac Pro 1,1 , 5 gig of ram, 2x2.66 GHz dual core Intel Xeon . Hope someone can help me out to get the software operating again. I'm using an external 2T HD that holds the files there. Thanks!

I see that the FCP X event is on my external 2T HD but not in the folder with the video files. I highlighted the file in FCPX and got the info saying where it was located. I also see that the project is not on the 2THD but on the main tower HD in the FCP projects folder. Should I drag that project to the 2THD from the main tower computer? Put it where?
As for the media files linked to the events, I found a pull down menu that asked to link the events to the project and I did that but the project still crashes when I go to play it.
I guess I need a step by step refresher on how to begin a project and link everything properly so this doesn't happen again.
Thanks!
Greg

I am using a macbook air laptop, i trying to transfer my photoshop files from my macbook desktop to my laptop but it comes up with Error: 1 and advises me to contact adobe support for help.

I am using a macbook air laptop, i trying to transfer my photoshop files from my macbook desktop to my laptop but it comes up with Error: 1 and advises me to contact adobe support for help.

Are you referencing your Photoshop image files, or Photoshop application files?
If the latter, cease and desist at once!
Always install Photoshop from scratch, from the original media: CD/DVD or download.
If the former, please provide details:
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Hello! I bought an iphone on ebay. I feel the introduction says that is not a service. need to unlock official data on where the contract but I am not asking for help

Hello! I bought an iphone on ebay. I feel the introduction says that is not a service. need to unlock official data on where the contract but I am not asking for help

I'm sorry but your post doesn't make much sense in English. You may want to try posting again in your native language.
Best of luck.

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!

The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying.

I normally dont need a login when I install new program, but I try to Install a new flash player im asked to write a login and I have no clue? when I search for help it suggest to put in the original installation cd but that doesnt work. Please help!

When Trying to install the newest Flash player, Im asked to fill in my login.
I have no clue what my login is. (It happened very rarely that I was asked to fill in this when installing a new program, and the login I have used before are not valid now.
When I search for help, I am suggested to put in the original installation Cd.. and press the "C" button when I hear the starting sound... but when I do this nothing is happening.
Please Help me If you have an idea for a solution to this problem!
/ Joel

You need the admin password you created when you first set up the machine. Just about every installer running under OS X will require you to authorize the installation by entering an administrator password - even software update requires this. You really should not forget your admin password, as it is required for many things in OS X since, unlike Windows, you often need to manually type in the admin password to proceed with an install or update (whereas Windows will take admin authority, if you are logged in as an admin, by simply clicking continue or yes).
If you cannot remember your admin password, you can reset it from the recovery CD that came with your mac - http://support.apple.com/kb/HT1274

Need suggestions for proofreading online help files

I have created online help docs off an on for many years...
and have contemplated this issue several times and never come up
with a really good answer.
Right now, the product manager is tryiing to proof one of the
online help files that i've COMPLETELY revamped and he's
complaining about the time this is taking and how difficult it is
because not all topics are in the TOC...
so I suppose i could regnerate the TOC and include EVERY
SINGLE topic... but I was wondering if anyone else had any other
suggestions for best practices when it comes to reviewing online
help files.
THANKS for any input you might have.

Umm!. I have to admit that I find your approach of adding ALL
topics to the TOC works as well as any. However it does cause
problems where one or more popup topics appear in the same topic.
This causes a bit of uncertainty unless there is a clear indication
in the topic where a popup exists and an understanding of what TOC
topic to look at. What I tend to do is have a piece of text (e.g.
see popup titled xxxxx) which has a conditional build tag on it.
Then you include the build tag when you compile. I also tend to
have all the popups in a separate book in the TOC. You can then
easily remove all the popups from the finalised output. It means a
bit of tossing and turning between TOC chapters but seems to work
reasonably well. You could also produce two printed copies, one
containing the popups and another containing the main topic
content. Hope this helps solve your conumdrum.

Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since

Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since. Sad that we can't do any updates to equipment I've spent so much money in. Hope this is resolved real soon.

Who exactly are you addressing this post to? And what exactly are you posting? We are just users like you, and have no idea what you are referring to. If there is something you would like to ask - user to user - please do so. Otherwise, you are wasting your time complaining about Apple, since we are not Apple.
GB

Forum Thanking Others For Their Help or Responding To Question

When participating in forum help there have been times people have helped me and I could not find a way to simply thank them and I have had other forum participants ask me questions and when I tried to answer them I got the run around on this website. It was as if I had to go back through the front door and requalify my reason for my communication and them when I tried to send the message it would not go so I click preview where I was ask to type in a number again so my tendancy is to not thank people for their help or respond to any questions that people ask me.
== This happened ==
Every time Firefox opened
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727)

It will probably do the OP no good whatsoever. It might help but probably not.
I seek to post informative warnings about a poster when they:
  • Are a known troll
  • Are known to be in desperate need of tutorials but repeatedly refuse to help themseleves
  • When they are known weasels (Mitesh comes to mind for some reason)
  • When they post spam
There is one jerk spammer who has been reposting old messages that he scrapes from various sites in an effort to boost the google rating for the site he has linked in his profile.
Anyway I post those messages because I would like to know if I was going to waste my time helping someone who doesn't really want help (spammers and trolls) or is incapable of using it (weasels and idiots) .
Does it do any good for any of the above groups? No. But again that's not why I post it. I post as warnings to others. I think I have seen enough over the years here to be fairly sure that will be the only benefit of it but you can post whatever the heck you want. Which leads to the other side annoyance which is being pestered by the likes of uj. I would expect some flak to be returned to you from time to time if you post your message which may be something to think about. Do you care? I think it is safe to say that two other posters in this thread don't... but you might.
Do as you please as I say... just don't be dissappointed when the miracle doesn't happen. (Which it won't)

So I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

so I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

Hi,
As you have match, I suggest that you create a new library by holding ctrl whist launching iTunes. Select create new library. Sign into iTunes Store and activate match. You will now have access to your music and will be able to stream your music.
Options : get a new external drive formatted for mac and either download music from match or copy music from old drive to new one. Alternatively you could reformat old drive and download music from match - I would not be comfortable using this option as it means erasing drive before being able to use with mac.
Jim

"Your Purchase Could Not Be Completed" I was required to contact iTunes Support for help

"Your Purchase Could Not Be Completed" I was required to contact iTunes Support for help
I have checked my bank card and there still more than enough credit to purchase on an App, everything is correct but iphone wouldnt let me purchase

Dear Mr. King_Penguin,
Apologies in advance. I am an absolute newbie, and couldn't figure out how to "send" this other than checking your recent activity. I'm certain you get plenty "Thank you's". (This is another, -so please begin to skip here if the accolades are a nuisance!!) I promise that before I plague you w/ questions I will read as much as possible of what you've already "posted".
I've used IOS devices for years- yet I am still very much a beginner, especially searching for ways to utilize my devices to a "greater extent". My ios phobias began when I was gifted an iPod; terrified using "iTunes" on PC laptop, certain that syncing specific things would result in loss of data, cold sweats when a new "IOS Update" arrived, shock horror and awe at the entirely foreign & colourfully creative world of "Apple Language". Today my sadly underused iPad (4th Gen.) froze. The first go-to "reboot" wasn't working and the only thing on the device I had access to was Siri- and we really don't get along or talk very often... On June 10th 2012 (4:10am) you posted & responded to a query. (A "soft-reset"?!! Brilliant!) That post, saved me from pitching all my devices into the bin, today-three years later. After wasting hours fiddling w/o hope, I dipped a toe back in to Apple.com "support communities". I found your post quickly. Not at all the case (for me, with my ingrained "PC lingo") in the past. So, I thank you one thousand times, I've no idea why there exist tech angels such as yourself, why you do what they do for free, w/ no obvious benefits or profit-but I'm a "follower" now. Apologies once more for posting this here- I will go back to the newbie section and try to figure out all the things I should know to avoid future etiquette faux-pas. Sincerest thanks!!

Does anybody know how to download songs without having to pay for them when you use your voucher. I have redeemed it and have £15 in my account yet everytime I go to download a song it's trying to get me to pay!!! Please help?

Does anybody know how to download songs without having to pay for them when you use your voucher. I have redeemed it and have £15 in my account yet everytime I go to download a song it's trying to get me to pay!!! Please help?

hiya. thanks for your suggestion. i just tried it and it worked so thanks XD
i wish apple would make an "exclude" option though tbh.
i have some others called ... in the name "...soundtrack" (one word) or "hidden track" and "teaching track" !
i've got another one literally called "track by track walk through" lol
now im wishing there was just an option to select these oddballs and exclude them individually.
i cant come up with rules for every single possibility, but i cannnn eliminate those odd songs when i see them if there was an exclude option.
but thanks anyway xx

Help / Suggestions for Adding a New Computer

My question is really more of an "organization / how should I do this" question.
I currently have a home desktop Mac and various other Apple related products (ipad, iPhone, daughter's Macbook etc.). The Mac is the main home computer and I use it to store all all of my home movies (organized in iMovie) and pictures (organized in iPhoto) as well as my music (iTunes). I back up through Time Machine to a USB hard drive connected to the Mac and I also have a 1TB NAS sitting in the basement which has the music duplicated and which I use for my Sonos.
Here is my question. I am considering getting a new laptop / Macbook and I am starting to get low on space on my desktop Mac. I like having all of my pictures / videos in one place, and I don't want to start adding pictures to my new Macbook (which I don't have yet) and end up with pictures up to a certain point in time on my desktop, and then new pictures / videos on the Macbook.
I am looking for suggestions on how to deal with this. Is there a way of moving all the pictures and video library to the NAS, forcing iPhoto and iMovie on the desktop Mac to access the NAS for the library instead of its hard drive, and then doing the same thing on the new Macbook so that all of my photos and videos sit on the NAS, and both the desktop and the laptop access the NAS for the iMovie / iPhoto library? Any other suggestions to keeping it consolidated and organized?
Thanx in advance

Hi @draicous,
I understand the printer is already setup on the network, but the new computer isn't configuring the printer over the network. I can help you today.
I have provided a document for setting up the printer on the new computer over the network.
Installing the Printer Software for a Wireless Network Connection.
Select your operating system and go to Step one: Prepare for installation, number 4.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

TS1389 I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works.

I downloaded album but one song will not play, repeatedly prompts to authorize computer. I did all four suggestions on help site for itunes, Nothing works. I have read several posts, but many have problems with old purchases and new computers. This is a purchase I made today. I have tried deleting the SC file, and made all changes suggested by iTunes web site and other suggestions. Anybody have any suggestions I may have missed?

Your latest purchase could be corrupt...
Try this...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

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