SUPER SLOW connecting with PC server

I have three G4 Power Macs that are now connecting to a Dell Poweredge 2900 PC server. Trying to open files across the network from this server is EXTREMELY slow. A PC connected to this same configuration opens the files just fine. The files to be opened are Mac originated Quark and Adobe CS2 type files and range from small (200K) to Huge (100M). Even the tiny files take a long time.
What can I do to speed the connection?
What's the best way to have Mac files on a server and also automatically backed up to this PC server's tape drive? The information on the server is (and needs to be) backed up to a tape each night.
We also have noticed that files are duplicating themselves (sometimes) when saved to this server. Any ideas on why that is happening?
Thanks so much for your help!

Janet –
Are you on Tiger or an earlier version of OS X? Though most are not thrilled at the prospects of upgrading an OS, Tiger does play much better with Windows and I would recommend that OS as a minimum for connecting to a Windows environment. With that said here are some other things to try –
- Open a ‘Terminal’ session on your Mac and check the response times between your Mac and Server <ping –s 4096 xxx.xxx.xxx.xxx> where xxx.xxx.xxx.xxx is the server IP. If your response times are greater than 2 ms then the problem could lie in your physical network. As a check I would run the same from a PC <ping xxx.xxx.xxx.xxx –l 4096>
- On the file server if enabled I would turn off (temporarily) any A/V and or firewall software you may have installed. (You may want to disconnect Internet access to your network when trying this test).
- Try/what happened when you move files between the Macs?
Also are the Macs in the Domain? Finally – I am not sure that MacDrive will solve your problem. It is primarily designed to allow PC’s to see Mac drives as Windows drives. Though I am not suggesting that it would not work I just think that your problem has more to do with server or network configuration.
One last thing I did a little checking you your Server and noticed that it is a dual NIC system. Are the NICs configured for failover? If so can you disable failover and then disable one of the NICs and see what happens? Also as this is a server I assume that the server has a static address as well? You may also want to assign your Mac static IPs as well – make sure to include both the DNS server as well as the WINS server (if installed) when configuring your IPs on the Macs.
Hope this helps –
BH

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    M 
    M Thu Jan 05 07:24:04 2012
    M  calling db_connect ...
    C  Warning: Env(MSSQL_SERVER) [SUGARLAND\DE1] <> Prof(dbs/mss/server) [SUGARLAND]. Profile value will be used.
    C  Thread ID:708
    C  Thank You for using the SLOLEDB-interface
    C  Using dynamic link library 'C:\usr\sap\DE1\SYS\exe\uc\NTI386\dbmssslib.dll'
    C  dbmssslib.dll patch info
    C    patchlevel   0
    C    patchno      72
    C    patchcomment MSSQL: Thread check in DbSlDisconnect (969143)
    C  np:(local) connection used on SUGARLAND
    C  CopyLocalParameters: dbuser is 'de1'
    C  Using Provider SQLNCLI
    C  OpenOledbConnection: MARS property was set successfully.
    C 
    C Thu Jan 05 07:24:19 2012
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login timeout expired
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Login timeout expired
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), Named Pipes Provider: Could not open a connection to SQL Server [2].
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  Using Provider SQLNCLI
    C  OpenOledbConnection: MARS property was set successfully.
    C 
    C Thu Jan 05 07:24:34 2012
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login timeout expired
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Login timeout expired
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), Named Pipes Provider: Could not open a connection to SQL Server [2].
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  Using Provider SQLNCLI
    C  OpenOledbConnection: MARS property was set successfully.
    C 
    C Thu Jan 05 07:24:49 2012
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login timeout expired
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Login timeout expired
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), Named Pipes Provider: Could not open a connection to SQL Server [2].
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  failed to establish conn to np:(local).
    C  Retrying without protocol specifier: (local)
    C  Using Provider SQLNCLI
    C  OpenOledbConnection: MARS property was set successfully.
    C 
    C Thu Jan 05 07:25:05 2012
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login timeout expired
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Login timeout expired
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), Named Pipes Provider: Could not open a connection to SQL Server [2].
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  Using Provider SQLNCLI
    C  OpenOledbConnection: MARS property was set successfully.
    C 
    C Thu Jan 05 07:25:21 2012
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login timeout expired
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Login timeout expired
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), Named Pipes Provider: Could not open a connection to SQL Server [2].
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  Using Provider SQLNCLI
    C  OpenOledbConnection: MARS property was set successfully.
    C 
    C Thu Jan 05 07:25:37 2012
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login timeout expired
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Login timeout expired
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), Named Pipes Provider: Could not open a connection to SQL Server [2].
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  failed to establish conn. 0
    B  ***LOG BY2=> sql error 0      performing CON [dbsh#2 @ 1204] [dbsh    1204 ]
    B  ***LOG BY0=> <message text not available> [dbsh#2 @ 1204] [dbsh    1204 ]
    B  ***LOG BY2=> sql error 0      performing CON [dblink#3 @ 431] [dblink  0431 ]
    B  ***LOG BY0=> <message text not available> [dblink#3 @ 431] [dblink  0431 ]
    M  ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1411]
    M  in_ThErrHandle: 1
    M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10156]
    M 
    M  Info for wp 0
    M 
    M    stat = 4
    M    reqtype = 1
    M    act_reqtype = -1
    M    rq_info = 0
    M    tid = -1
    M    mode = 255
    M    len = -1
    M    rq_id = 65535
    M    rq_source = 255
    M    last_tid = 0
    M    last_mode = 0
    M    semaphore = 0
    M    act_cs_count = 0
    M    control_flag = 0
    M    int_checked_resource(RFC) = 0
    M    ext_checked_resource(RFC) = 0
    M    int_checked_resource(HTTP) = 0
    M    ext_checked_resource(HTTP) = 0
    M    report = >                                        <
    M    action = 0
    M    tab_name = >                              <
    M    vm = V-1
    M 
    M  *****************************************************************************
    M  *
    M  *  LOCATION    SAP-Server sugarland_DE1_11 on host sugarland (wp 0)
    M  *  ERROR       ThInit: db_connect
    M  *
    M  *  TIME        Thu Jan 05 07:25:37 2012
    M  *  RELEASE     700
    M  *  COMPONENT   Taskhandler
    M  *  VERSION     1
    M  *  RC          13
    M  *  MODULE      thxxhead.c
    M  *  LINE        10354
    M  *  COUNTER     1
    M  *
    M  *****************************************************************************
    M 
    M  PfStatDisconnect: disconnect statistics
    M  Entering TH_CALLHOOKS
    M  ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
    M  *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   720]
    M  *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c  260]
    M  Entering ThSetStatError
    M  ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
    M  Entering ThReadDetachMode
    M  call ThrShutDown (1)...
    M  ***LOG Q02=> wp_halt, WPStop (Workproc 0 988) [dpnttool.c   327]
    Please help me on this
    Thanks
    Srikanth

    Hi Amit, 
                 I restarted the system but dispatcher still in same stage.
    Here is the log for dev_w0
    ========================================
    Fri Jan 06 03:41:06 2012
    C  OpenOledbConnection: line 23391. hr: 0x8000ffff Login timeout expired
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Login timeout expired
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), An error has occurred while establishing a connection to the server. When connecting to SQL Server 2005, this failure may be caused by the fact that under the default settings SQL Server does not allow remote connections.
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 2, sev 0), Named Pipes Provider: Could not open a connection to SQL Server [2].
    C  Procname: [OpenOledbConnection - no proc]
    C  sloledb.cpp [OpenOledbConnection,line 23391]: Error/Message: (err 0, sev 0), Invalid connection string attribute
    C  Procname: [OpenOledbConnection - no proc]
    C  failed to establish conn. 0
    B  ***LOG BY2=> sql error 0      performing CON [dbsh#2 @ 1204] [dbsh    1204 ]
    B  ***LOG BY0=> <message text not available> [dbsh#2 @ 1204] [dbsh    1204 ]
    B  ***LOG BY2=> sql error 0      performing CON [dblink#3 @ 431] [dblink  0431 ]
    B  ***LOG BY0=> <message text not available> [dblink#3 @ 431] [dblink  0431 ]
    M  ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1411]
    M  in_ThErrHandle: 1
    M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10156]
    M 
    M  Info for wp 0
    M 
    M    stat = 4
    M    reqtype = 1
    M    act_reqtype = -1
    M    rq_info = 0
    M    tid = -1
    M    mode = 255
    M    len = -1
    M    rq_id = 65535
    M    rq_source = 255
    M    last_tid = 0
    M    last_mode = 0
    M    semaphore = 0
    M    act_cs_count = 0
    M    control_flag = 0
    M    int_checked_resource(RFC) = 0
    M    ext_checked_resource(RFC) = 0
    M    int_checked_resource(HTTP) = 0
    M    ext_checked_resource(HTTP) = 0
    M    report = >                                        <
    M    action = 0
    M    tab_name = >                              <
    M    vm = V-1
    M 
    M  *****************************************************************************
    M  *
    M  *  LOCATION    SAP-Server sugarland_DE1_11 on host sugarland (wp 0)
    M  *  ERROR       ThInit: db_connect
    M  *
    M  *  TIME        Fri Jan 06 03:41:06 2012
    M  *  RELEASE     700
    M  *  COMPONENT   Taskhandler
    M  *  VERSION     1
    M  *  RC          13
    M  *  MODULE      thxxhead.c
    M  *  LINE        10354
    M  *  COUNTER     1
    M  *
    M  *****************************************************************************
    M 
    M  PfStatDisconnect: disconnect statistics
    M  Entering TH_CALLHOOKS
    M  ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
    M  *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   720]
    M  *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c  260]
    M  Entering ThSetStatError
    M  ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
    M  Entering ThReadDetachMode
    M  call ThrShutDown (1)...
    M  ***LOG Q02=> wp_halt, WPStop (Workproc 0 3632) [dpnttool.c   327]

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