Support to Interpret Log Error in Oracle Bpel Server 10.1.3.3.1 (OC4J)

Question

I New in this part os Support in SOA Suite in my company, I would like know if any can help-me to identify the problem and a Solution for the follow error:
Module name found: default
Processing a 'POST' for path '/solucionarOcorrencia'
Looking for Action instance for class org.springframework.web.struts.DelegatingActionProxy
Returning existing Action instance
DelegatingActionProxy with mapping path '/solucionarOcorrencia' and module prefix '' delegating to Spring bean with name [solucionarOcorrencia]
Returning cached instance of singleton bean '/solucionarOcorrencia'
<2013-01-14 15:47:54,062> <ERROR> <wm.collaxa.cube.services> <PCException::<init>> Identity Service cannot find user.
<2013-01-14 15:47:54,066> <ERROR> <wm.collaxa.cube.services> <PCException::<init>> Error occurs while getting user "711763" in realm "jazn.com"
<2013-01-14 15:47:54,069> <ERROR> <wm.collaxa.cube.services> <PCException::<init>> Verify that user "711763" exits in realm "jazn.com". Contact oracle support if error is not fixable.
Executing SQL query [exec SPWM2001 'S09', '34422235',00,00,'EMER0001','ETP01',00,00,'',00,'','']
Fetching JDBC Connection from DataSource
Returning JDBC Connection to DataSource
Executing SQL statement [SPWM2380 44141512, 1,'EMER0001','ETP01','34422235',0]
Fetching JDBC Connection from DataSource
Returning JDBC Connection to DataSource
Executing SQL query [ SPWM2083 'EMER0001','ETP01','34422235']
Fetching JDBC Connection from DataSource
Returning JDBC Connection to DataSource
Executing SQL statement [SPWM2381 44141512,1,'EMER0001','ETP01','34422235', 1]
Fetching JDBC Connection from DataSource
Returning JDBC Connection to DataSource
Executing prepared SQL update
Executing prepared SQL statement [SPWM2110 'EMER0001','ETP01','34422235',3, ? ,'M530',?,'698560','P' ]
Fetching JDBC Connection from DataSource
Setting SQL statement parameter value: column index 1, parameter value [1], value class [java.lang.Integer], SQL type unknown
Setting SQL statement parameter value: column index 2, parameter value [....], value class [java.lang.String], SQL type unknown
SQL update affected 1 rows
SQLWarning ignored: SQL state '010P4', error code '0', message [010P4: An output parameter was received and ignored.]
Returning JDBC Connection to DataSource
Executing SQL statement [ SPWM2095 44141512,'ETP01','698560',10]
Fetching JDBC Connection from DataSource
Returning JDBC Connection to DataSource
<2013-01-14 15:47:54,101> <ERROR> <wm.collaxa.cube.services> <PCException::<init>> Identity Service cannot find user.
<2013-01-14 15:47:54,106> <ERROR> <wm.collaxa.cube.services> <PCException::<init>> Error occurs while getting user "711763" in realm "jazn.com"
<2013-01-14 15:47:54,111> <ERROR> <wm.collaxa.cube.services> <PCException::<init>> Verify that user "711763" exits in realm "jazn.com". Contact oracle support if error is not fixable.
processForwardConfig(ForwardConfig[name=enviado,path=/fluxos/enviaMsg.jsp,redirect=false,contextRelative=false])
Get module name for path /caixaEntrada.do
Module name found: default
Processing a 'POST' for path '/caixaEntrada'
Looking for Action instance for class org.springframework.web.struts.DelegatingActionProxy
Returning existing Action instance
DelegatingActionProxy with mapping path '/caixaEntrada' and module prefix '' delegating to Spring bean with name [caixaEntrada]
Returning cached instance of singleton bean '/caixaEntrada'
processForwardConfig(ForwardConfig[name=success,path=/caixaEntrada.jsp,redirect=false,contextRelative=false])
<2013-01-14 15:47:55,368> <ERROR> <oracle.bpel.services> <::> Identity Service cannot find user.
Error occurs while getting user "711763" in realm "jazn.com"
Verify that user "711763" exits in realm "jazn.com". Contact oracle support if error is not fixable.
It is possible fix this problem acrros Enterprise Manager ?
Thsk

Answer 1

Max Yuan wrote:
You mean I need to install 2 OAS(10.1.2 for report, 10.1.3 for my project), or deploy my project to 11g? For the Reports reporting project, you'll need a version/edition that includes AS Reports Services.
In "10gr2" that means AS 10.1.2.0.2 (plus Patch set): AS Infrastructure + AS BI&Forms installation (enterprise edition) or the standalone Forms and Reports installation (EE or separate licensing). You also need the Developer Suit (Reports Builder). OFM "11gr1" suite has some version of Reports Services but I don't know the available packages and installation types.