Surveys in Marketing Campaigns

Hi All
When we send out surveys in Marketing Campaigns, we can insert tracking for tracking responses.
How can we just track that how many BPs opened the survey. Means they clicked on the link ...irrespective of how many did actually respond. Just the BPs who clicked and opened the email.
How to track it and which table to see for the enteries.
Please help
Thanks and Regards
Mohanpreet

Hello Joost,
the only thing I know is the following:
If you want to classify responses that you capture when executing campaigns, an administrator can create response options that can be assigned to campaigns. A response option can have a positive, negative, or neutral classification.
With the classification you can select, for example, all positive activities in reporting.
When a campaign is assigned to an activity, there’s a check, whether response options are assigned to this campaign.
If there is a default response option, this default will be shown in the newly created activity. You can change the response to another option assigned to the campaign afterwards.
Note: Currently there is reporting and user interface selection based on the response option. For leads and
opportunities we assume to have already a positive feedback. Otherwise we would not have such an object.
Response options can only live with a campaign. When you set a response option to Obsolete, you will not see it anymore in the value help and you can't assign it to campaigns.
Source: Administrator Guide on page 315.
Best regards, Janina

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<<Text removed>>
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Edited by: Matt on Oct 28, 2010 9:47 PM

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Surveys in Marketing Campaigns

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