Surveys in Mobile

Where do I configure survey determination? In mobile sales it just says "Survey Determination Failed" but doesn't give a clue as to where they are configured.

Surveys can be defined in Tx: CRM_Survey_Suite
or this tx can be accessed at following customization path:
Tx: SPRO:
SAP Implementation Guide
-> Customer Relationship Management
--> Transactions
---> Settings for Service Processes
> Questionnaires for Service Processes and Service Confirmations
> Define Surveys
Surveys of all kinds can be defined there.
And then this data can be downloaded to CDB/mobile via a relevant download object: (Tx: R3AS4)
SRVY_DNL_ACT (Survey Determination: Activities Download)
SRVY_DNL_DET (Survey Determination : Entry Table for One Order Objects)
SRVY_DNL_OPP (Survey Determination : Opportunity)
- Pravin..

Similar Messages

Not able to see the Surveys on Mobile Sevice

Hi,
We are currently facing problem regarding display of survey on Mobile
Client.
When we use the following combination, surveys are displayed properly and the system allows to modify the Survey in Mobile Service and then upload the same to CRM Server
1) j2sdk1.4.2_09
2) j2re1.4.2_09
3) Microsoft .net framework 1.1
4) MSDE 2000
5) Mobile Client 5.0 sp07
But when we use the following combination its not displayed at all . When i try to create new Survey on Mobile- It gives a message that Survey Determination find no records in Determination
1) j2sdk1.4.2_09
2) j2re1.4.2_09
3) Microsoft .net framework 2.0
4) Microsoft SQL Server 2005 - SP2
5) Mobile Client 5.0 sp07
We have implemented following notes and it seems there are no problems with
regards to download of Survey data to CDB .
Note 1088655 - DNL_SURVEY_XML: Survey translation not downloaded to CDB
Note 774198 - Unable to download surveys to CDB using DNL_SURVEY_XML
Please suggest if someone has faced this problem and got a resolution of the same.
Regards
Hemant G

Hi Hemath,
FYI, SQL 2005 is not supported with MSA 5.0 SP07, the support for it begins with SP09. This might not be affecting your problem but there is no way to be sure and I doubt you would get official support for it. Have you checked if the data is properly downloaded to the ides tables SMOSURXML and SMOSURXSLT. Run SQL Profiler and check if the queries are returning you anything.
Best Regards,
Ankan

Survey through mobile phone

Hi,
I want to create a survey through mobile phones..Basically would like to create an application sort , which will send a survey form via sms and also record the response via a sms in a particular server. I have very little experience in java and J2me..and hence it would be great if someone can guide me..as to how I can go about doing this.....
My requirement would be broadcast the survey form to the mobiles ...
Basically what would be my basic requirements for this and how can I go about developing the application and also what would be the required harware??
Looking foward to some help ...
Thanks,
Hitesh

There are two approaches for this
1. Connect your mobile phone to the server using the wired interface and use the hyperterminal utility to send SMS commands to the mobile
phone
2.use an SMS gateway to send your text messages . google it (sms gateway services) and you will be suprised by the number that turn up.
Cheers

Survey : WebUI = MOBILE

Hi every one.
I custumized the questionnaire for WEBUI which work very well with activities. (IMG>CRM>Transactions>Settings for activities>Questionnaires
But I don't know how to synchronise all this stuff with the mobile application.
Could you please explain me how to configure survey for MOBILE application and synchronise it with WEBUI application?
Thank you for your help.
PS: I have the same problem with activity journal.

Hi,
thank you for your help.
The problem is partially solved, as now, if I put a determination without a criteria set, I can found the questionnaire in the MOBILE client, but only the ID and the description, not the BODY (is it a problem of java?)
IMG>....> Questionnaire > Define determination for questionnaires.
I have filled the determination with somes criterias set (a query based on industry field in the BP header: IMG>CRM>Master data>BP>Define Attributes>Define Industry) The criteria set change the questionnaire on the activitie regarding the industry of the BP
Then the questionnaires are not available in the MOBILE client.
Otherwise, the link you gave me for activities journal do not explain how to synchronise with MOBILE clients. I already make the customizing which work well with the WEBUI.
Thank you for your time and your very valuable help.
Best regards,

Survey suite in Mobile service

Hi,
Please help if survey suite is part of mobile service, also send me the links to this
- Thanks

Hello,
As far I know , you should be able to use survey in your mobile service application.
Is there any problem using surveys in mobile service application?
Best Regards,
Shanthala Kudva.

Carnegie Mellon University looking for mobile developers opinion

We are conducting a survey of mobile application developers aimed at improving our understanding of mobile application development, focused on developer practices for building mobile applications. This is a research project, sponsored by the CyLab Mobility Research Center of Carnegie Mellon University. Survey results will be made public and will be available at http://mobileplatforms.wikidot.com in early 2010.
The survey is open to anyone who is involved in the design and development of mobile applications, and should take 10-15 minutes to complete. There you will first be asked to give your consent to participating in the survey. If you have questions about the survey, please send an email message to [email protected]
If you would like to participate in the survey, please click to go to:
http://2010MobileDeveloperSurvey.questionpro.com
Thank you very much for your participation.
All responses will remain confidential and secure. Thank you in advance for your valuable feedback. Your input will be used to ensure that we continue to meet your needs. We appreciate your trust and look forward to serving you in the future.
NOTE: Feel free to circulate this message amongst your colleagues and/or post it on your blog.

Done! I built a restaurant recommendation application for the Apple iPhone. Unfortunately it wasn't approved by Apple due to their rather confounding approvals procedure. Hopefully your survey will lead to a better understanding of application development and deployment on mobile platforms. Several iPhone game developers that I know have also had trouble getting apps approved in the past.

Survey Builder 2 dimensional matrix-style survey?

Apex Survey Builder is convenient to make surveys for mobile devices like this:
1. How was your food?
   O good
   O okay
   O fair
   O bad
2. How was the service?
   O good
   O okay
   O fair
   O bad
But, I want to make one that fits on a laptop's display like this:
                      good okay fair bad      _
how was your food?     O    O    O    O
how was the service?   O    O    O    O
how was the price ?    O    O    O    O
How can I make Survey Builder make horizontal selections like this? Or is another Apex app more appropriate?
I'm not asking it to auto-detect whether the participant is on a mobile or laptop; I'm assuming they're on a laptop for this survey.
Thank you,
Ben
650 924 2367, [email protected], [email protected]

John,
Thanks. Got it. So Apex Survey Builder is good for mobile devices, where a single-column survey is appropriate. Can Apex detect whether the user is coming from a device with a narrow screen (iPhone but not iPad)? If so it would be great if the Matrix-style question layout would be horizontal on the wide screen (say 400px or 4in) but vertical on the narrow screen. But, please do not auto-size as Vovici does; this "feature" killed them for us because iOS then placed the keyboard on top of the Next button. Vovici's answer was: Use our app, not the browser! So you want us to require our customers to install your app? Not Okay. Anyway, if you can keep the survey looking good and reliable on iOS 6.1 and above on Safari, our group will be happy with it.
Thank you

Survey Results / Analysis

Dear Friends,
I have created a Survey in Mobiles and transfered it to to SAP CRM .
how can i get the the final survey results in the BI or in SAP CRM.
I checked the cubes and ODS in BW for the activities 0CRM_C08 , 0CRM_ACT I could not able to find the Questionnaire or the survey in any of the cubes.
Does SAP stores these survey answers in the Cube or could anyone please tell me how can i bring those data in to the SAP BW.
Or is there any Standard Transaction code in which i can do the analysis?
Thanks,
Satish

Hi Kim,
Thanks for your inputs,
I have used CRM_SURVEY_SUITE to create the survey and would like to analyse the same.
I checked the CRM - BW cubes
1. CRM Survey: Results - 0SVY_DATA_1
2. CRM Survey: Answers - 0SVY_ANSWER_TEXT
but the surveys ID are not getting updated .
can you tell me the cubes in which the Survey ID and the results can be updated.
Thanks,
Satish

Site survey tools for ipad

Hi,
I was trying to find some apps for iPad/iPad mini which are useful in conducting a wireless site-survey. Any app which will scan air and gives list of available wireless networks along with their RSSI/SNR values.
I found one app WIFI Analyzer, but it is for Android.
Are there any apps available for iPhone / iPad / iPad mini?
I am planning for an outdoor survey for a location around 8-10 acres. The purpose is to provide internet services and cover most of the specified areas within park.
I've got the maps, conducted a passive survey by simulating the environment using AirMagnet planner. Now I am planning for on site survey .
Thanks,
CJ

iPad WiFi Survey
Ekahau Mobile Survey
Don't forget to rate our posts.

Mobile usage in EBS

Dear experts,
One of our customers in HK (EBS installed base) would like to know more about the wireless devices (cell phone/pda/blackberry) usage in EBS and I will do a presentation next week. Do you have any resources(powerpoint) / knowledge about it? Thanks a lot for your help.
Thanks & Regards,
Jonathan

Hi,
Please refer to the following documents/links:
Note: 458549.1 - Will iProcurement Work On A Blackberry?
Note: 556634.1 - Is OAM Supported For Blackberry Devices?
Note: 793392.1 - List Of Certified Devices For Mobile Field Services and Field Service Wireless
Hands-On with Oracle's iPhone Apps
http://blogs.oracle.com/stevenChan/2009/06/handson_with_oracles_iphone_apps.html
Reader Survey: Any Mobile Blog Readers Out There?
http://blogs.oracle.com/stevenChan/2008/08/reader_survey_any_mobile_blog_readers_out_there.html
Regards,
Hussein

Help needed-Survey template data not flowing from CRM to Mobile & V V

Hi experts,
We have a requirement to create a custom survey template and pass it to mobile. The data flow should be to and fro. as in; from CRM to Mobile Application and vice versa.
Currently we are facing an issue in this that the data if not being passed properly from the CRM TO Moblie.
As i am new to the middleware concepts, i am not sure how to go about analysing if my data in the BDocs for the survey template if correct or not.Some data is present for the survey in the Bdoc(xml), but i am not sure if this xml value is correct or not as the Bdoc table entry (xml value)seems to have been truncated(i cannot view the entire xml there wen i try to open the BDoc fields in SMW01).
any pointers to this is highly appreciated.
Thanks
Swapna.

May be this thread will help
v('APP_USER') not returning HTMLDB user
regards,
Shijesh

SAP CRM MObility Activity Survey to create Marketing Attributes for a BP

ATtrHi Gurus ,
I have to create an Activity from IPAD ( CRM Mobility ) which will create a survey response,and the survey responses have to be captured and then create Marketing Attributes for the BP related to the Activity. I am not able to use the Callback Function given to IPAD Application.
So my Approach so far has been :
implement a badi that gets trigerred at Survey Response submission.
in that call function module crm_svy_activity_pai.(Made a Z-copy of this to enforce COMMIT WORK )
I am not able to pass the parameter lr_values for FM: CRM_SVY_ACTIVITY_PAI
These are the 2 links that has been useful so far . Kindly add to this if possible.
Regds
Oindrila

Hi Jacques,
Once you click on Marketing in Web UI you will find "Marketing Attribute" in the Work Area.Click on that.
You need to give ID No. and Attribute Set name.
You need to mark Persons and Organisation checked also.
Below that you will find 2 blocks " Attributes" and "Value"
Under Attribute gve your Attributes Names you want to define ( e.g. Age,Salary or any client defined..) then select the Format ( Numeric or Chracter etc...)
Once you have filled in all the Attributes you click on one attribute and below you need to fill the Values ( e.g 20-30 yrs etc...) . If you want to make that value a default one you can select default check box against each value.
That way for each attributes you can define values. Hope this would help you.
Regards...
Edited by: akscrm akscrm on Sep 3, 2008 2:19 PM

Sending CRM survey templates to Mobile handheld using Mobile infrastructure

Hi,
I have a a requirement to send survey templates to handheld client using mobile infrastructure. Also the survey results have to be send from handheld client to CRM using the mobile infrastructure.
Has anybody send CRM objects using mobile infratructure? Usually CRM middleware is used for sending and receiving data to mobile devices.
But Mobile infrastucture is different from CRM middleware and use download modules to fill syncBO structures and then create XML files to send to handheld cleint. When it gets the XML results from client, it fills the syncBO from the xml and then call upload modules to send data to update backend (CRM or ERP ) objects.
Please let me know if you have done similar development and if you faced any complexities to send CRM data using mobile infratructure.
thanks
Jay

Hi
I´m not technical consultant but I need to know whether is possible to sync data between CRM and Symbol devices just using CRM Middleware or whether is necesary pass on MI platform to achieve that?
it is a little confusing for me to understand if CRM middleware/CDB is also needed for a Mobile scenario where I have MI also, or both are required.
Could you clarify that for me, please?
Thanks for your help

Adobe ColdFusion Mobile and HTML5 Survey

Hi All,
I have posted the Adobe ColdFusion Mobile and HTML5 survey here. Please spare a few minutes to help Adobe take the right steps to build the future of the product that you love - Adobe ColdFusion!

I don't think , this can be the case as our team is working on mobile+html5+coldfusion9 and things are working fine. Can you please show me you code here? May be i can help !!

Flash Developers: Join in the biggest Mobile Platform Survey to date, sponsored by O2 Litmus

VisionMobile invites you to join in the biggest Mobile Platform Survey to date, sponsored by O2 Litmus. Have your say on the future of mobile app development and see what everyone else in the community is saying.
Plus, enter a draw to win prizes, including:
·      1 Nexus One smartphone
·      1 HTC Touch 2
·      2 massive Amazon vouchers (500 and 250 Euros)
Register now on www.visionmobile.com/developers. Survey closes end of March and results become publicly available in Q2. Participants will receive summarised copy of the results.

That's greate!
Original Excellent Blackberry Themes
Free Blackberry Games Applications
Excellent Blackberry Wallpapers
Also Free Android Games
All in blackberrygarden.com

Surveys in Mobile

Similar Messages

Maybe you are looking for