SUS Purchase Order Confirmation notification (or alert) is possible ?

Question

Hello,
We work on a SRM 5 release with a classic scenario.
We use the EBP-SUS supplier collaboration scenario (clients are different for SRM and SUS).
The purchasing document flow is describe below:
1- SRM Shopping Cart
2- R/3 Purchase Request (then, SRM SC history is updated with the PR number)
3- R/3 Purchase Order (then, an IDoc is sent to XI which generates a XML document sent to EBP-SUS in order to create the corresponding sales order - SRM SC history is updated with the PO number).
4- Then, supplier can confirm or reject the PO received. So, the SUS Purchase Order Confirmation is generated and sent back to R/3 ( via XI)
5- R/3 PO is updated with the posted PO confirmation (you can see the confirmation control key AB in the 'Confirmation' tab of the PO item concerned).
My request is to send a notification to the requester's mail client in order to inform him that supplier confirmed or rejected the PO.
I noticed that notification receivers definition is possible in SPRO, but only for "Process Purchase Order Response". I guess this notification is for BUS2209 (SRM POR) and not for BUS2232 (PO confirmation for SUS).
That's why i cannot use it: can anyone confirm this ?
As alternative, i tried to use alert management in SPRO (in the SUS client) for BUS2232 with sub-category of event SRM_SUS_PO_CONF in ALRTCATDEF transaction for SRM Alerts, but it does not work (even if i schedule report RSALERTPROC ).
Does anyone have a suggestion regarding my customizing ?
Finally, when PO confirmation is posted in R/3 (step 5 seen above), the SRM SC history is not updated with the PO confirmation number: is this the standard way ?
If yes and that the described notification (alert) customizing i indicated above are not possible, does it seem i will have to develop a specific notification process in R/3 when R/3 PO is updated with its PO confirmation coming from SRM-SUS ?
Thank you for your help.
Regards.
Laurent.

Answer 1

Hello Nagarajan,
>
>  Looks like your intent is to notify the  Shopping Cart requestor about the PO response that happens in the Back end system!
> This looks strange but then it is really required if you have a common buyer in SRM and MM.
>(...)
Requester being the initiator of purchasing document flow, custumer request is to alert him about supplier POR.
If i send my notification from R/3, i will get Requester name at R/3 PO item. Then, by a RFC call to SRM, i will get his data to generate my e-mail.
>
> The following approach can be adopted:
> 1.Purchase Oder  Response Message can be pulled out of the XI thro a technical routing into the SRM which will post the Purchase Oder response in the SRM ( SRM PO will be updated)..There could be some issues with the variance POR and the status of the POR but that can be handled..
>(...)
I cannot do this: PO does not exist in SRM as we are in classic scenario.
>
> I am unsure of the Alert Management.. but I heard there should be a way for that also..
> (...)
I carry on checking this solution
>
> You can raise an OSS Message for the same pls.
>(...)
Don't have time for this and SAP will answer that this is consulting and not support
I will also verify if i can find a BAdI dedicated to SUS Purchase Order Response and use it to generate my e-mail from SUS client (or maybe some enhancements).
Regards.
Laurent.