Switching Service Provider!!  Done with Verizon

With this Lack of Response from Verizon I am switching Service Providers.
There are
AT&T
T-Mobile
Wal-Mart
Cricket
Net-10
Sprint
Just to name a few

You are so right about verizon being a lowsy company...
I too had been a customer for over 12 years... actually when they were primeco, and turned into verizon.
Was good for a while, then it got worse and worse as the years went on. I have changed  carriers on my phone as of August this year.
I had to suffer thru the last several months of the "agreement" for my sons' phone before I could also change carriers for his phone.  I had to log in to pay the last little bit!!
Just had to access the part where I could agree on peoples complaining about verizon, and let everyone know NOT TO GET MIXED UP WITH VERIZON !!!!
  Too many problems to write about, just majorly sick of the %&^$#@#(^%
GOOD BYE VERIZON... you crappy group of individuals!!   LOL  

Similar Messages

  • I am done with Verizon for their inability to update Android in a timely manner. When my contract is up, after 10 years, I am gone.

    Verizon,
    Nobody.. and I mean NOBODY is buying your crap. You don't update to the latest software in a timely manner. The entire planet has the KitKat update for Android and you don't under the guise of better experience. That is crap, everyone else can do it but you, you are inept.
    Additionally, you are the most expensive by far and the guise of biggest network. I really don't care about the biggest network, I use a very small percentage of it so this is no excuse.  AND if you are the biggest how come EVERY carrier can beat you on price and get updates out faster?
    Your new tiered plans "Family Share" crap.
    I do how you still charge me for data, voice, and text.. even though at the end of the day these are all just data packets across your network. I love being charged three times for the same service though.
    You want to really be the best, then change your ways.. but I am done waiting around for you.. this contract ends and I am gone.

    After 20 yes TWENTY YEARS being with Verizon I to am done with their cell phone business. I have had nothing but problems with my "new" Droid, which I was "steered" to by a tech who told me what I should have not what I chose, my weakness was to still trust the employee had the best interest of their customer at heart. Brewhahaha! Boy what a error that was on MY part. I got a phone that has been defective from the moment I turned it ON.
    I first had home service with Verizon for many years...then wifi....then the bundle. Great, all I can say is as this company has grown, they have fallen apart on their customer service and their policies. Their nothing more than yet another CORPORATE mentality company whose bottom line is PROFIT.
    My droid arrived, it would not hold a charge...it would not always take a preference I chose...it would change things on preferences on it's own (wondering if my phone is like that car in the movie "CHRISTINE")  and was encouraged to keep using it, I just either didn't understand the "smart phone" ...or my age was allowing them to think I could no longer learn to use anything other than a rotary phone.  One tech actually told me to take the battery out and reset the phone, hmmm...sure right and ruin the phone? RIGHT...who trains these people???
    Verizon is no longer any resemblance of the once good company it just to be.
    Today my day was horrible. (your just lucky I told blab on about the last three months dealing with them!)
    Having just spent the majority of my day being transffered from one department to the next (seems they now have to transfer you if there is something as simple as adding an e mail to the order that was cancelled in error by the way to replace the lousy dysfunctional Droid I got) no one person can do what ever your account needs. Half way through my completely messed up day, I got so tired of this syrupy fake responses telling me to have a wonderful day and enjoy the rest of my day..and it was a pleasure to serve me.... after way to many transfers to other departments...they started sounding like they were recorded bots...or flight attendants. I just had to ask them if they served peanuts and cold drinks. HARD LIQUOR?
    So now I am waiting for my "reburbished" droid. (again)..checked on why I had not gotten it...it was cancelled flagged by "fraud". WHATTT?  Fourth time I have ordered something and this has happened, and no e mail asking me to contact them. I live in a senior gated community and they are trying to tell me "someone in your gated community attempted to commit fraud" so MY order gets flagged. (half the seniors in this gated community are half dead the others are either in Palm Springs or traveling...and the one who are slightly mobile...might not remember how to even get to the mail room .and back to their house..granted UPS requires I SIGN for the phone...but impossible since they flagged and did not send the phone out. So, here I sit, wondering after three months of dealing with these (not so funny) clowns and gain absolutely NO satisfaction, except to say....adios...when my contract ends.  AT&T hopefully is better, but who knows..this phone situation may be the death of me yet..and in the end VERIZON will not longer have to waste their time or mine transferring me to try to get a 1. working phone  2.  my order actually processed correctly  3. have to re-educate their techs.
    I no longer TRUST Verizon, I no longer believe they have the interest of their customers at heart. (what heart?)  and about the only thing I don't understand is they sell me a phone, then a package to buy time...but also $30.00 a month  fee to connect to their lines? Shouldn't that rather come with the package deal??
    Signed..done with Verizon squeezing me two ways to Sunday.  I just hope some other company  comes in with a plan to beat the socks off these top providers of cell services in the states...and I'd like to just sit back and watch the huge exodus  of people leaving. The pickens are ripe to do just that.

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  • I am done with Verizon after 13 years.

    When my husband started his new job it required him to provide his own cell phone with no allowance from his company.  I had our usage reviewed and all the plans were explained to me.  When I realized we were cutting it close I inquired about upping our minutes but the only other option was more than we could afford.  I was told that alerts were available to let me know when we were approaching overages and that we could adjust the plan if it became necessary and those days would be prorated.  Sounded great that is perfect I said.  So imagine my surprise when we were presented with a $900 phone bill.  My further surprise that during that time we were sent no alerts.  But what really upset me the most is that during this time a plan became available that would have LOWERED our bill and not only were we not contacted to let us know in any way whatsoever when we asked why the answer was incredulous.  First he said "well it has been advertised everywhere don't you read your bills?'  Did he mean tThe  online version of my paperless bill that could not even indicate which calls caused the overages tat did not connect me to a notification that said "Oh by the way we can charge you less and you can get more than you get now".  I could go on and on but the botom line is that despite our efforts to make sure this did not happen no notifications of any kind was received, we are stuck with a bill we cannot afford to pay and despite the fact that we have had our phones with Verizon for over 13 years and 2 hours on the phone trying to understand how it happened the resolution we were offered was insulting and the customer service appalling.  Full of contradictions, veiled ridicule and no desire to retain our patronage. 
    Since then I have checked with several family members and friends who are existing customers and not a single one was aware that the new plan was available and that it would LOWER all of their phone bills.  Some of them by 50%. 
    Good luck with all of the new customers you get Verizon.  This "old" customer is patiently waiting for her contract to expire so she can switch to a provider that does not require a contract.  I hope the $900 was worth losing an "old" customer who finally reached her limit.  You could have had a positive outcome and agreed to adjust our bill to what the new plan offers.  Not only are we currently homeless and need our phones to keep my husbands job that pays the bills but we have 3 children who depend on every penny we have to keep them fed and clothed.  Enjoy the profits you have made from this.  I know I will not hesitate to tell this story to every Verizon customer I come in contact with and anyone who is considering your service.  If I could avoid your outrageous contract cancellation fees I would be with a different carrier right now.  It may have cost us $900 but I will make sure it costs Verizon much more as I convince all my friends and family that deserve better and that I have found options that are better.

    ppagemurray wrote:
    When my husband started his new job it required him to provide his own cell phone with no allowance from his company.  I had our usage reviewed and all the plans were explained to me.  When I realized we were cutting it close I inquired about upping our minutes but the only other option was more than we could afford.  I was told that alerts were available to let me know when we were approaching overages and that we could adjust the plan if it became necessary and those days would be prorated.  Sounded great that is perfect I said.  So imagine my surprise when we were presented with a $900 phone bill.  My further surprise that during that time we were sent no alerts.  But what really upset me the most is that during this time a plan became available that would have LOWERED our bill and not only were we not contacted to let us know in any way whatsoever when we asked why the answer was incredulous.  First he said "well it has been advertised everywhere don't you read your bills?'  Did he mean tThe  online version of my paperless bill that could not even indicate which calls caused the overages tat did not connect me to a notification that said "Oh by the way we can charge you less and you can get more than you get now".  I could go on and on but the botom line is that despite our efforts to make sure this did not happen no notifications of any kind was received, we are stuck with a bill we cannot afford to pay and despite the fact that we have had our phones with Verizon for over 13 years and 2 hours on the phone trying to understand how it happened the resolution we were offered was insulting and the customer service appalling.  Full of contradictions, veiled ridicule and no desire to retain our patronage. 
    Since then I have checked with several family members and friends who are existing customers and not a single one was aware that the new plan was available and that it would LOWER all of their phone bills.  Some of them by 50%. 
    Good luck with all of the new customers you get Verizon.  This "old" customer is patiently waiting for her contract to expire so she can switch to a provider that does not require a contract.  I hope the $900 was worth losing an "old" customer who finally reached her limit.  You could have had a positive outcome and agreed to adjust our bill to what the new plan offers.  Not only are we currently homeless and need our phones to keep my husbands job that pays the bills but we have 3 children who depend on every penny we have to keep them fed and clothed.  Enjoy the profits you have made from this.  I know I will not hesitate to tell this story to every Verizon customer I come in contact with and anyone who is considering your service.  If I could avoid your outrageous contract cancellation fees I would be with a different carrier right now.  It may have cost us $900 but I will make sure it costs Verizon much more as I convince all my friends and family that deserve better and that I have found options that are better.
    If you are homeless, how did you come up with 900 bucks for your cell phone bill? 2. If you are homeless, what bills are you guys trying to pay? Just curious. 3. If you are homeless, why do you have more than one cell phone? 4. What is this mysterious plan that saves 50%? I want in on this.

  • Done with Verizon - BTW, TY Smith6612!

    Well, I gave Verizon another two weeks while I called up Comcast to get another line setup and as to be expected, next to nothing was done on Verizon's end to fix the issue. I noticed that my speed went down on speedtest.net which is likely why I haven't been experiencing the frequent disconnects, but now my internet connection is so slow that whenever I go to utilize my banks website, it alerts me that my internet is so slow that I should consider utilizing the mobile site through my phone. Impressive, Verizon.
    Verizon, I hope you read this (and will make sure to give an identical speech to the sales rep that closes my account here). Every experience that I've ever had at any capacity with Verizon has been utterly unsatisfying. I've had my forum posts closed to where they've been "escalated" and more or less, nothing was done. No phone calls, no action taken, nothing. I don't enjoy having a 2500 ms response time between myself and google and I really don't appreciate being kept in the dark throughout this entire experience.
    To end on a good note though, this forum has been extremely helpful...much more helpful than Verizon's customer service. I'd like to give a special shoutout to Smith6612 for looking over a few things for me and attempting to help as much as possible. Much appreciated my good man.

    Hi gdalemoore, 
    In order to re-open your escalated issue, please go to your profile (by clicking on your name at the top left of the page), in the center of your profile page you will see a link to your Private Support Case.  Please respond to the case thread and fill out the form.  A Verizon employee will get back to you regarding your issue.  

  • Switching service provider

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    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Does anybody have any problems receiving phone calls or txts or any kind of services on iphone4 with verizon? I get no calls txts or internet connection!! Anyone with same issue??

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        Hello Idkallday!
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    I also want to ask if you are able to use iMessaging, and if you see any error message when sending?
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    Follow us on Twitter @VZWSupport

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  • Shop/Warra​nty service provider in Ireland

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  • I just signed up for Verizon 45 days ago and am unhappy with my service? I have decided to switch to another service provider. Are there any other cancellation fees on top of the $350 per line fee? Am I stuck with the phone?

    I just signed up with Verizon 45 days ago and am unhappy with my service. I know about the ETF fee of $350/ per line but are there any other fees I will need to pay for the actual phone.

    There are no other fees. You are not stuck with the phone, you can do whatever you would like to do with it.

  • HT5262 I update to IOS 6.1.3 in my Iphone 4S and don't saved SHSH an APtickets, after it I experiment a problems with my Idevice, it show service provider but don't show signal in any place,I want to know if its posible repair my device

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    anduran wrote:
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    >> Personal information removed to comply with the Verizon Wireless Terms of Service <<
    Message was edited by: Verizon Moderator

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  • I would like make my iphone 4S simfree in order to use it with my current service provider. I don`t know where to ask it; and need help. Thank you.

    Hello everyone.
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