Syncronization Error

I just got a new BB Bold 9900 and am trying to sync Outlook 2010 to BB Desktop 7.0. I get the following error message:
"A program error occured at line 140 in .\Error.cpp. Please report this error by sending a log to technical support."
Well, all of this is new with me so I don't know what this message means and I don't know how to send a long to tech support. Can anyone help me?
Thanks!!!

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB32032Reoccurring appointments of a specific pattern cause the sync to fail with an error message in BlackBerry Desktop Software
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
jak2003 wrote:
and I don't know how to send a long to tech support.
All formal support starts with your mobile network provider (Telus, according to your profile). If the above KB does not resolve your issue, then you would contact Telus and refer them to the KB instructions...they (Telus) can escalate your case into RIM for formal support.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

Reg Syncronization error

Hi All,
    I am implementing MI in my organization,I am getting some problems while setting
    Configurations in MI.I got the Syncronization Error
Synchronization started
Connection set up (without proxy) to: http://mytecsap05:50100/sap/bc/MJC/mi_host?~sysid=XIM&
Connection to server failed.
Error: cannot connect (java.io.FileNotFoundException: http://mytecsap05:50100/sap/bc/MJC/mi_host?sysid=XIM&client=001&~language=EN&ACKNOWLEDGE=&)
I checked in SICF transaction all the MJC related are Activated, and also I tested mi_host with user MISUPERADMIN ,its working fine. I don't know where the problem is.
Can u anyone please help me out in this.
Thanks & Regards,
Archana.

Hi Archana
    This exception is thrown on the client because a short dump would have occured in the middlware. Please go to transaction ST22 and check if there are any dumps for the sync user and see if you can resolve it or else copy paste the dump here. Might be we can provide you a solution :-).
Best Regards
Sivakumar

Agenda syncronization error

BlackBerry Curve 9300
BlackBerry Desktop Software version 7.0.0.59
Device software version 6.0 set 2475
Syncronization with usb cable
Wireless disconnected according to the manual instructions
I had a previous version of BlackBerry Desktop Software and the syncronization was running fine.
I started having the following agenda syncronization error since I updated the BlackBerry Desktop Software to the latest version:
1st error message:
"Failure of agenda startup. BlackBerry Desktop Software can't load the data configuration of the previous agenda. Reconfigure the agenda definitions to syncronize the data between the computer and the device"
when I click the OK button...
2nd message:
"Failure of agenda startup. The agenda module will be closed as it's not possible to load it."
The problem it's only in the agenda module. I still can syncronize the multimedia and applications modules.
When I click the button "SYNCRONIZE ALL" it appears the following message:
"The agenda data aren't configured for syncronization and will not be included when you do the syncronization. Click the CONFIGURE button to access and update the agenda definitions"
The error message dialog disappears when I click the CONFIGURE button but nothing happens...
Anyone knows how to solve this problem?
Thanks in advance.
Pedro

Hi pwcarvalho,
Welcome to the Support Community!
Could you please provide more information? Are you synchonizing with Microsoft® Outlook®? If so, what version of Microsoft® Outlook® are you using? I would suggest first trying to reset your synchronization settings in the Organizer section of the BlackBerry® Desktop Software and then configuring them again before testing again.
If this does not resolve the issue, please try to uninstall the BlackBerry® Desktop Software, reboot your computer, then reinstall the BlackBerry® Desktop Software from http://bbry.lv/Ls1B9o
Hope this helps.
-FS
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Syncronization Error 0x8004fd2b

I am getting Error 0x8004fd2b when synchronizing. It happens at the calendar syncronization part. Has anyone solved this?
Solved!
Go to Solution.

Hi there!
To get you started, here's a KB article that discusses the error along with possible remedies:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB14924&slic...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Syncronization error afer obfuscating jar file

hi.
i am working with the MEP application. the application works fine before obfuscating the application.
once i obfuscate the jar file, it gives me a error in synchronization
the error is
1251287045162 Thread[Sync Thread,6] [INFO] [HTTP 1] getHeaderField( Content-Type ) = application/vnd.syncml+xml
dq: incompatible class: org.kxml2.io.KXmlParser
     at jd.a(+346)
     at jd.a(+5)
     at gx.a(+3)
     at as.a(+7)
     at as.a(+353)
     at c.b(+41)
     at c.a(+28)
     at fm.f(+12)
     at bj.a(+99)
     at sample.Midlet.d(+93)
     at sample.Midlet.run(+34)
SyncMLEventReader: null
1251287045334 Thread[Sync Thread,6] [INFO] [HTTP 1] Closing input stream
Readed:
1251287045412 Thread[Sync Thread,6] [INFO] [HTTP 1] Entering closed state
kq:
Please check URL
http://172.29.120.50:8080/sync
Error Details:
java.lang.NullPointerException
     at as.a(+566)
     at c.b(+41)
     at c.a(+28)
     at fm.f(+12)
     at bj.a(+99)
     at sample.Midlet.d(+93)
     at sample.Midlet.run(+34)
midlet.getSynchronizeTask
ey:
Please check URL
http://172.29.120.50:8080/sync
Error Details:
java.lang.NullPointerException
     at bj.a(+179)
     at sample.Midlet.d(+93)
     at sample.Midlet.run(+34)
Caused by:
kq:
Please check URL
http://172.29.120.50:8080/sync
Error Details:
java.lang.NullPointerException
     at as.a(+566)
     at c.b(+41)
     at c.a(+28)
     at fm.f(+12)
     at bj.a(+99)
     at sample.Midlet.d(+93)
     at sample.Midlet.run(+34)
ERROR in SYNC
please help....

Thanks it worked ...
But i would like to share with you that ...
i am using netbeans 6.5, and jdk 6
i have build the complete application using netbeans 6.5 , but when increase the obfuscation level of the application and add the two lines
-keep public class org.kxml2.io.KXmlSerializer
-keep public class org.kxml2.io.KXmlParser to the additional settings. it give s me the following error
{color:#ff0000}Expanding: C:\Documents and Settings\SShete\My Documents\NetBeansProjects\vtms_test_lwuit_Backup\build\obfuscated.jar into C:\Documents and Settings\SShete\My Documents\NetBeansProjects\vtms_test_lwuit_Backup\build\obfuscated
C:\Documents and Settings\SShete\My Documents\NetBeansProjects\vtms_test_lwuit_Backup\nbproject\build-impl.xml:459: Error while expanding C:\Documents and Settings\SShete\My Documents\NetBeansProjects\vtms_test_lwuit_Backup\build\obfuscated.jar
java.io.FileNotFoundException: C:\Documents and Settings\SShete\My Documents\NetBeansProjects\vtms_test_lwuit_Backup\build\obfuscated.jar (The system cannot find the file specified)
BUILD FAILED (total time: 21 seconds){color}
so what i have done is , i have opened the same project using wtk2.5.2 toolkit and then made changes to the default.pro file of proguard.jar.
this proguard.jar is placed in c:\WTK\bin
the changes to be made in defualt.pro are
-keep public class org.kxml2.io.KXmlSerializer
-keep public class org.kxml2.io.KXmlParser
-dontoptimize
again restart wtk toolkit.
and now the application gets obfuscated and syncronizes properly..

Microsoft Outlook syncronization errors - Vista

Hello
I have a new 8300 and am trying to get it to synch with my outlook. I use VISTA. I loaded the desktop manager and it worked first time but now it doesn't. Each time it begins and when it gets to the third step it stops, freezes, then I get the message:
Problem signature: Problem Event Name:
APPCRASH Application Name:
DesktopMgr.exe Application Version:
4.5.0.15 Application Timestamp:
48400287 Fault Module Name:
StackHash_6d57 Fault Module Version:
6.0.6001.18000 Fault Module Timestamp:
4791a7a6 Exception Code:
c0000374 Exception Offset:
000b015d OS Version:
6.0.6001.2.1.0.256.4 Locale ID:
1033 Additional Information 1: 6d57
Additional Information 2: a8064b034a1a2f2f618d075073f8fe42
Additional Information 3: 6d6d
Additional Information 4: 77597fd8b9929087121da8ad5ca0aae9
Can anyone help me figure out what to do to solve this? I ahve NO IDEA what any of that means! Thanks to all.
Solved!
Go to Solution.

I agree with sdgardne, try getting the latest version of Desktop Mangaer (DTM).
Make sure to properly uninstall it before you load the latest version:
http://www.blackberry.com/btsc/KB02206
that way you will stay clear of any errors.
You can find the latest DTM over here:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks

8830 Syncronization Error code 0x8004fceb

During sync I get this error and nothing else sycronizes...it says see documentation...I have searched and cannot seem to find this documentation.

Hi!
Here is the procedure , Bifoccals!
The Intellisync folder is probably hidden.
To Unhide it.
Go to "Organize" on the top left hand corner.
Click "Folder and Search Options"
Click "View" tab
Highlight "Show Hidden Files and Folders" "SAVE" and You should see the folder.
Users/"me"/AppData/Roaming/Research in
Motion/Blackberry/
After you delete the folder and resync you have to reconfigure the settings
On the Desktop Manager
Click "Configuration Tab"
Click "Configure Synch"
Select Calendar, Address and whatever you want to synch with the blackberry.
Save and then
Synchoronize Now.
Please let me know how it goes!
Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Error in Synchronize User Tables through LDAP

Hello Guys, we have SSM 7.5 SP9 with HPUX/DB2, we change the UME authenticate method access to LDAP, but we get an error message when trying to "Synchronize User Tables" (User Syncronization error, check the log for details), the log did not find much information:
#2.0 #2011 08 03 17:34:00:196#0-300#Info#/Applications/UMECache# #CPM-TM#sap.com/xappscpmsmstrategymanagement#00215E83AD48072F00000007001A8012#825514250000007571#sap.com/xappscpmsmstrategymanagement#com.sap.cpm.sm.auth.UMECache#pipadmin#0#SAP J2EE Engine JTA Transaction : [313459a002dffffffca]#39070320BD0211E0A63600215E83AD48#39070320bd0211e0a63600215e83ad48#39070320bd0211e0a63600215e83ad48#0#Thread[Managed_Application_Thread_17,5,Managed_Application_Thread]#Plain##
Retrieved child groups of: strategy#
It also deleted the cache in File Manager: / memorycache / syncstat.
I believe it's necessary to do some change in the authentication method for NWCE, but where is this change made?
Rgrds, Vitoriano

Vitoriano,
I recommend you consult the SSM installation guide again. There are Java System Properties you have to modify in NetWeaver CE -
CMSAuth
GroupUniqueKey
And some other configuration changes you may need to make as well.
Regards,
Bob

Syncronize infrastructure failure

Hi,
I've been testing Cisco Unified Provisioning Manager 8.7 with Cisco Unified Call Manager 8.6 (2), which is stated as supported version in the CUPM supported device table. Nevertheless, I'm unable to configure the call manager as a Call Processor in CUPM. I get the following error, when executing infrastructure syncronization:
Error - Failed to create ConferenceBridge object instance
In the nice.log i find also the following:
Caused by: Inventory Exception:DFC Exception IM-0101 [ERROR]: Value Cisco TelePresence MCU for property product is not a key in valuemap CCMProduct
I could not find any information on this error. Anyone, who has been through this?
Regards,

Did you create the metadata repository in the database? What exactly are you meaning with: "I Managed the connect the OID with database repository on another server" ?
Are there any logentries in the OPMN log or the Apache log?
cu
Andreas

My Main Logic Pro 7 Problems

I am new to logic..
I use a G4 powerbook 1Gb with Mbox.
In Logic there is an error: while trying to synchronize midi and audio.
Something with the SMPTE -I think. How do I fix this?
One other thing. If I record directly on my external hard drive..-will there be a problem with the playback and sound?
Will there a problem with the PCI bus? I read somewhere that I should perhaps move my slot forward.
And finally..Could someone tell me a way to work with logic and pro tools without running into problems with the external interface (Mbox) settings - everytime I open pro tools after being in Logic or the other way around.
Sorry for the inconvenience.
Hopefully I will get some answers soon.

Hopefully I will get some answers soon.
i am sure you will get loads of answers soon. your syncronization errors can be due to difference in frame rate expected by your interface or by logic. make sure that - as you are in london - they are set to PAL standards ie 25 fps. you can set this in song settings-> syncronization.
it is infact recommended to record onto an external harddrive, as they are faster than your p[owerbook internal drive and in case your system drive is often needed for system related activities. as far as your pci bus is concerned i can't see what problems you are worried about.
as far as problems with protools and logic and mbox, can't help you there except to say if you have logic i don't see the need to use protools anyway. but others may have advice relating to that.
good luck

I get: Unknown error (-50). can not syncronize your ipod!!!!!

Hi
I have 60GB ipod with itunes7 windows XP pro
I cant see any artwork in my ipod because when I check the option to see artwork and I syncronize(update) my ipod a message pops up:
Unknown error (-50). can not syncronize your ipod!!!!!
it is something like that because its in spanish. I dont know how to fix this mistake. please help

Hi thanks for your answer.
I am afraid it still does not work.
Now, when I select the Airport, it tries connecting for a long time "connecting to "Airport Name"...but never connects.

When I wants to syncronize my foto's from my computer to my Ipad, Ik get the message "itunes photprocessor was not installed correctly, please reinstall itunes, error 7" When i did so, the same message appears again and again??????

When I want to syncronize my photo's from my computer to my Ipad, I get the message "itunes photoprocessor was not installed correctly, please reinstall itunes, error 7"
When I did so, the same message appears again and again.
Anyone knows the solution?
Thanks on forhand.

Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button

I cannot syncronize my ipad to my laptop error 4002?

Cannor syncronize my ipad to my laptop error 4002

What are you hoping to do via bluetooth ? On iOS devices bluetooth is mainly aimed at devices such as keyboards and headphones, you can't use it for transferring documents/files - the supported bluetooth profiles are shown on this page : http://support.apple.com/kb/HT3647

Error while trying to syncronize audio and midi

i use a powermac with a motu 896 hd
i also have a powerbook
last week i tried to record with the the motu and the powermac
but after a short time the message 'error......midi' acured
to continue my word i switched to the powerbook with succes and finished the project
but with the powermac i couldnt solve the problem
i bought and installed the udate logic 7.1
i reinstalled the drivers for the motu
i updated my powermac (it is not permantly connected to the internet)
i checked the settings and compared it with the powerbook
but with no succes
on this site i read something about resetting the motu to factory settings but i cant find anything on the audio setup or cumix console
can someone help me
by the way : i'm a new member, so hello to you all

i have a motu 896hd
this has not got such a switch
meanwhile i tried a bunch of other things
reinstall logic and so on
30 minutes ago a tried a last thing, change the firewirecable between the mac and the motu.....and guess..... till now the problem's solved
im not sure for 100% but im testing now

Blackberry Desktop Software syncronization errors

I have not been able to find a solution to an error I am getting with a MAPi logon failure, I am using Microsoft Office 365 Pro Plus which has a 2013 version of Outlook (POP email not Mapi). I assume this error started after an automatic upgrade as I have been using this same set up for over 6 months

Hi and Welcome to the Community!
Interesting...I actually cannot determine at all why it ever worked for you...the Desktop Software is not compatible with Outlook 2013...refer:
KB12268 Synchronization support for BlackBerry Desktop Software for Windows
Unless it's Outlook that got upgraded? You were not clear about exactly what was upgraded...but, if it was Outlook, then that would indeed explain it...the upgrade took you to a version of Outlook that is not supported.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Syncronization Error

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