System locking up from A/R invoice screen when finding invoices for BP

My client's SBO is locking up in the A/R invoice window when trying to find invoices for a particular customer. Here is his description of the problem.
SAP locks up if any of our users go to A/R invoices, clicks on the u201Cfindu201D icon, chooses the customer field, enters a customer code (for example C6958 or even *), and then clicks u201Cfind.u201D
The server usage spikes for that user, using 25% of the server CPU, and the user is frozen like in the attached image. I have confirmed this with several users and on both Citrix servers.
The customer has several UDFs for the invoice doc and the default is to display them. When I tried to recreate the problem, i found that I could recreate it when I chose when 'View UDFs' , but the find worked as expected when the UDF portion of the window was not displayed.
The client in on 2007A PL15. Has anyone heard of a similar issue?

Probably there are a few reasons for this.
1.  Invoice table is not indexed on CardCode and therefore searching on CardCode instead of DocNum could take more time
2.  The number of invoices are high
3.  Bad network
Suda

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