Systems Request form

Hi all,
Can you lend your change request forms format? Or any link docs would be appreciated.
We are just beginning to formulate change request or any other systems procedures.
For example: If Oracle is releasing Quarterly Mandatory PSU patch.
Who will initiate the change request to apply the patch?
A who will approved, validate, test? What group would be affected or must coordinate to make ,this patch successfully implemented.
Does it involves Applications Group, Sysadmin Group, Network Group, Security Group, Dba Group, etc.
Can you share how is your current setup handles change or any systems request procedure?
Thanks a lot,
zxy

Information Technology Infrastructure Library - Wikipedia, the free encyclopedia
Sybrand Bakker
Senior Oracle DBA

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Display Request Form is not triggering in Standard SAP WDA : FITE_REQUEST

Hi Guru's,
In our Travel Scenario in NWBC, Once the employee finish the Travel Request he is unable to take print out by clicking on Display Request Form. Nothing is happening when we click on "Display Request Form".
The Form I am using is FITP_REQUEST_FORM. It is displaying perfectly when I execute via SFP. The problem I am facing is nothing is happening when I click on "Display Request Button" in WDA
Application:
FITE_REQUEST
Application Component:
FI-TV
Component:
FITE_VC_REVIEW
Window:
VC_WINDOW
View:
REVIEW_VIEW
Application Component:
FI-TV
Give me some lights to solve this issue
Thanks,
Namsheed.

Hi Samuli,
Issue is solved. It was Program Error from SAP side.
Now All the buttons are working fine and I am able to print PDF also.
Solution is implement the note 2031585 - SAP NWBC ABAP Runtime Patch 40.
System Details : ECC 6.0 NetWeiver 7.4 ,
EHP 7 , SP-Level 06
Thanks a lot for all your suggestions.
Regards,
Namsheed.

How to retrieve Request Form Data in OIM 11g for SOA workflows

Hi,
I have a business requirement wherein, I need to retrieve a field's value inside my SOA composite for further processing and decide on the Approver of the Request. Say for e.g. I'm having a field *"Country"* inside my Request Form, and what i need to do is, as soon as the request form is submitted, I need to retrieve the value for *"Country"* attribute inside my SOA Composite using Payload, and further process it. This scenerio is with respect to provision an application instance to a user.
Now, in a similar scenario, where I was trying to create a user of type *"Contractor"*, I had used Request Service Api to retrieve the Basic information of the userform submitted, and decide on approval. Fortunately, the basic data like, First Name, Last Name, Login etc was successfully being fetched from the Request and I was able to perform further operations.
Unfortunately, the same code which was working for Creation of a User, is not working when I'm trying to provision an application instance to the user.
Below is the code which worked fine for me to retrieve basic request data for user creation, and isn't working for provisioning application instance:
RequestService reqSvc = (RequestService)oimClient.getService(RequestService.class);
String reqId = ((oracle.xml.parser.v2.XMLElement)getVariableData("inputVariable", "payload", "/ns3:process/ns4:RequestID")).getText();
System.out.println("request ID: " reqId);+
Request req = reqSvc.getBasicRequestData(reqId);
List <RequestEntity> targetEntities = req.getTargetEntities();
System.out.println("targetEntities : " targetEntities);+
System.out.println("------------");
for (RequestEntity rea : targetEntities)
+{+
List <RequestEntityAttribute> attributes = rea.getEntityData();
for( oracle.iam.request.vo.RequestEntityAttribute attribute : attributes)
+{+
System.out.println("Attribute.getName() : " attribute.getName().toString());+
     if(attribute.getName().equals("User Manager"))
     +{+
beneficiaryManagerKey = attribute.getValue().toString();
     System.out.println("User Manager : " beneficiaryManagerKey);+
+}+
     e+lse if(attribute.getName().equals("User Login"))+
     +{+
userid = attribute.getValue().toString();
     System.out.println("User Login : " userid);+
+}+
+}+
+}+
Any pointers to this would be of a great help.
Regards

List <RequestEntity> targetEntities = req.getTargetEntities();
System.out.println("targetEntities : " + targetEntities);
System.out.println("------------");
The above piece of code retrieves the attributes and their values from the request form while creating a user, but not from the request form, which provisioning a resource to a user.
Regards,

Error while displaying Travel request form (ABAP WD :FITV_TRIP_FORM )

Hi
When I am trying to create a travel request form , and then trying to display form its throwing an error
"The following error text was processed in the system ECD : Error in module RSQL of the database interface".
The error occurred on the application server mtserpdev_ECD_00 and in the work process 0 .
Kindly suggest as form "FITV_TRIP_FORM" is already attached via feature . Am I missing some config or
Is it a issue of patch. (Currently we are at EHP 4 , and all the applications inlcuding FITV_TRIP_FORM are on WD ABAP).
Thanks
Abhay

Have you done the TRVFE feature configuration and made sure if this form exists in the system.
Regards,
Divya

GRC 10.0 SP 14 access request form displays unassigned roles

Dear experts, when I open the Access Request form and I select a user, and then I click on existing assignments, I am shown a list of roles and systems assigned to this user. However, when I go to those corresponding backend systems to see if the roles are actually assigned, it turns out that they are not. I have rerun all the sync jobs and they all completed successfully. Auto provisioning works on all these systems and there are no issues in terms of the RFC. However, as indicated by the attachments, it continues to show rules that were unassigned from this user some time ago. where might these assignments be coming from?

Hi Santosh,
did you run the repository object sync job in full mode for this connector? This has mostly to do with outdated sync information as you can also see in the following note:
http://service.sap.com/sap/support/notes/1667112
Please check again.
Regards,
Alessandro

How to open Report output in RTF format using concurrent request form.

Hi
I have created a report using BI publisher and RTF format. This report is working fine in PDF format. User can submit report using consurrent request form and can see report preview in PDF format.
Now user wants to submit another request and wants to see report output in RTF format.
User submitted a request, request successfully completed and generated a output RTF file in unix box but when user wants to see report output using concurrent request form (View Output) then window is showing raw data instead of RTF output.
Can any body tell me about solutions?
Thanks
Ravi

Hi Ravi
I did little R&D on it and found following 2 solutions.I am sure that you also find something but for my shake i am putting it here.If you already find the solution then ignore it.
I) 1st Solution
1)Change the profiles 'Viewer: Application for Text' and put value as 'Browser'
2) Change the profiles 'Viewer: Text' and put value as 'Browser'.Either change it system level or concerned user.
3) Log out from Current session and close all internet explorer application.
4) Log in again to check the result
II) 2nd Solution
1) Navigate to: Sys admin --> Install -> Viewer Options to open the Form "Viewer Options".
Do the entry as shown below:
File_Format     Mime Type               Description
RTF          application/rtf Microsoft Word(.rtf)
RTF          application/msword          Microsoft Word(.rtf)
2) Then ensure that the profile option Viewer: Application for Text is set to BLANK at the Site Level and User Level.
3) Then ensure that the profile option Viewer: Text is set to 'browser' at the Site Level.
-- It will pop-up the screen to choose application name from above two values.
Hope this will work it for you. For me i replicated the scenario and both solutions were working for me.
With Best Regards
Darshan Bhavsar

Standard warning messages in Vendor Request Form

Hi All,
Please let us know, how are the standard warning messages in Vendor Request Form while creation/search are displayed.
For example, I am getting an soft warning message text, at vendor creation which says "Some of the records were not found; for more information, check the log".
Here we don't have any log traces to be checked for, and we have verified the back end record resultset count which is same, irrelevant of the warning message being shown.
These messages are displayed only at two places:
1) The search navigation page, where all the searched record results are displayed and we continue further for creation of vendor workflow.
2) When the workflow of vendor creation is completed, along with the "Workflow has been completed" success message, this warning message is also shown.
I want to know, from where these messages are being populated and how to suppress these messages.
Kindly suggest.
Thanks in advance!
Message was edited by: Oxana Noa Zubarev

Hi All,
Attaching the screen shot for refernce:
After we click on "continue with create/edit" button, after few details have been entered, the work flow completes.
There are we are getting these error message as highlighted above.
Let me know if any info from my end would help in getting the root cause.
Thanks in advance.

Attachments on the Request Form

Attachments on the Request Form
I know you can add file attachments in the initial customer request by selecting the Add and Review Order button and attaching a file on the Order Review form. But is there a way to have a file attachment button on the request form that will attach a file to the serivce request the same way?
We are using RequestCenter 2007_1
thanks
CMH

Here is an approach:
1. Implement something like this on the file server:
http://www.pscode.com/vb/scripts/ShowCode.asp?txtCodeId=7361&lngWId=4
(We use an inhouse version of this)
I would change this script to post back the file name to the parent window as well as some naming/size validations, etc ...
2. Call the file upload functionality from your service fo

Job terminated in source system -- Request set to red,SAPSQL_SQLS_INVALID_

Hi All,
can any one help on this issue.
I run the BI statistics in production and found out the error while triggering the delta's
Error message from the source system
Diagnosis
An error occurred in the source system.
System Response
Caller 09 contains an error message.
Further analysis:
The error occurred in Extractor .
Refer to the error message.
Procedure
How you remove the error depends on the error message.
Note
If the source system is a Client Workstation, then it is possible that the file that you wanted to load was being edited at the time of the data request. Make sure that the file is in the specified directory, that it is not being processed at the moment, and restart the request.
Error msg : Job terminated in source system --> Request set to red
Message no. RSM078
Job started
Step 001 started (program SBIE0001, variant &0000000000756, user ID
Asynchronous transmission of info IDoc 2 in task 0001 (0 parallel tasks)
DATASOURCE = 0TCT_DSA1
RLOGSYS = BCLNT300
REQUNR = REQU_D4GZHNLA3PSQ7XRNGL0EMV6AP
UPDMODE = D
LANGUAGES = *
Current Values for Selected Profile Parameters *
abap/heap_area_nondia......... 0 *
abap/heap_area_total.......... 2147483648 *
abap/heaplimit................ 40894464 *
zcsa/installed_languages...... ED *
zcsa/system_language.......... E *
ztta/max_memreq_MB............ 2047 *
ztta/roll_area................ 3000320 *
ztta/roll_extension........... 2000683008 *
ABAP/4 processor: SAPSQL_SQLS_INVALID_CURSOR
Job cancelled
But delta laoding for same is working in DEV...but not in prod...
Please suggest
Regards
Shweta

Swetha
finally found out the notes.
Please look into them and ask you basis to implemnt,
1161940
1106569
1145041
1146851
Please have a look and ask for implemtation in your system which are suitable for you
We also faced the same issue job termination in source system for BI Statistics
Regards#
Srini

Question on the upload attachments process in a request form

hi,
I have a question on the upload attachments process in a request form. I have 2 pages, one is a request form and the other is an attahment page
The request form let users fill the mandatory fields (e.g. name, email, address...) And in the form, there is a link (URL without submit) to the attachment page.
In the attachment page, users can upload the supporting file for their rquest. The file will be uploaded to APEX_APPLICATION_FILES view and then it will be copied it to a customized table (table A) and remove from the view.
When the users finish uploading files (i.e. the files are stored in table A), users need to press a "Done" button back to the request form to submit the form.
My question is:
As the request form is not yet submitted while the attached files are stored in table A, there is no request_id (request from table primary key generated in an Insert trigger after submission) is generated to tag with the files in table A. Is there any standard practice to do this?
What I am doing now is to generate a hidden value in sequence when user goes to the attachment page. The hidden value is stored in table A togehter with the files when uploading. When user goes back to the request form, the hidden value is passed back as session cache. When the request form is submitted, I make an update statement by using the hidden vaule in the Insert trigger to tag the request_id to the attached files in table A.
Is my way appropriate?
Thanks for advice.
cheers,
Pong

Pong,
Yes, this would work just fine. You may want to consider enabling session state protection so that your process is not succeptable to URL tampering, which would cause a user to change the value of the REQUEST_ID in the URL and potentially associate other attahments with their request.
Thanks,
Scott

Can approver modify user's request form in OIM 11g?

Dear All,
In OIM 10g, the approver of a request can modify user's request form, we just need to configure the permission in OIM. But, can we do it in OIM 11g?
If can, how can i configure it?
really need your help guys,, :D
Thank you,
--herry

Hi user12841694,
Thanks for the suggestion. But, the data (field) that can be modified by the approver is very limited. We cannot attach multi-valued attribute there (like Child Form).
Regards,
---herry

Need to display a Disclaimer on the request CUP request form

Greetings,
As part of the organizational Request, I need to include a disclaimer on the AE request form, the person needs to agree or disagree to the disclaimer during submission/approval.
I tried doing it in multiple ways but was not able to succeed with the requirement:
Approach 1: Custom field "DROP DOWN" text made it mandatory field to select the either the user agrees to the disclaimer or not. The issue with it is the disclaimer is about 200 characters and the field restriction on the custom field is 40 characters. Does not work as I intended to.
Approach 2: Custom Field "Text" made the field as default and provided the default 200 character sentences into the text field. Though I provided the default value it does not show up in the text box and comes up blank, does not solve the requirement.
Optimal approach : If could do a disclaimer on the request form with a check box and force the user/approver to check the box would solve the purpose.
Do anyone of you can suggest or show a way where either I can increase the drop down text size from 40 to 200 characters or display the disclaimer with a check box or probably I can then use the drop down list as "Agree" vs. "Disagree"? Will be helpful.
I have also need to make a validation that states not to approve/provision the access if the disclaimer is set to 'disagree"
Any help will be greatly appreciated.
Best Regards,
Angara Rao

Greetings All,
As an update to my earlier question. SAP came back asking me to log this an an enhancement for future releases using SAP note 1575897 . I have logged it with them and hopefully we will see an solution in hot packs/Next releases.
As a current solution, We have placed a disclaimer text on the Portal Landing page and have marked with a "Accept" or "Decline" push buttons. The push buttons stores the user identity, date and Time stamp in a custom table for validating purpose and while the accept button launches the GRC CUP application.
The above was created as a prototype and not currently in use untill signed off from the concerned department head & Global policy head asking for this information.
Best Regards,
Angara

How to read User ID from the request Form and pre populating in the AD User process form before provisioning

I am trying to read the user Id from the submitted AD User request form( Catalogue AD User form. I need User Id,firstname and lastname inorder to prepopulate the common name as in this format - lastname,firstname (userid) for the user to be provisioned in Active Directory.
So after filling the AD User request form with User Id and Organization and submitting the request, I am trying to
prepopulate the common name in the process form before the provisioning.
The prepopulate adopter for the common name is configured to read the firstname, lastname and userid. firstname and
lastname variables are mapped to User definition and user Id is mapped to Process Data. In this setup I am not getting the
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Is this a bug with OIM 11g R2 or I need to do it differently in order to read the user Id that user has entered in the
request form for populating the common name?
Thanks

Ghulam Yassen wrote:
How to get USER_ID and IP_AddressWhy exactly do you need this data and what do you plan to do with it?
The data is not reliable and trustworthy. IP addresses can easily be spoofed (a few seconds if you know what to do and how to do it). Also, IP addresses are not static. Users also do not use the same network device to access the database - different devices will have different IP addresses.
The o/s user on the client is supplied by the client driver. This can also be spoofed.
The user can also use a virtualised device - which means that recording the IP and o/s user seen from the server side, is pretty much useless and meaningless.
So if this data is intended to be used for auditing for example - it would be pretty suspect data to use for that purpose.

Work request form in workflow

Hi All,
Do you have any idea how to create notification and work order automatically into SAP from Work Request Form for visiblity into cost of resource and material prior to commitments.
Thanks

Answered

Customer Master Creation -- Request form template

Hi ,
Is there anyone could provide me the request form template for customer master creation ?
We would like the request department fill this and pass it to the master data creation person .
Thanks and regards
Shubin

Hi ,
Please go through the below link to create the Customer creation in SAP.
http://help.sap.com/saphelp_ides/helpdata/en/47/ef8c64124811d2806f0000e8a495b3/content.htm
Regards,
Pasapula.

Systems Request form

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