T_Code 1KEK - Transferring Receivables and Paybles to PCA
Hi SAPients,
We normally do the transfer of Receivables and Paybles to PCA through T-code 1KEK as a period end closing process. Now something strange is happening which was never before. While transferring the Receivables and Paybles through 1KEK, all the line items are getting transferred to Dummy profit Centre rather the respective ones which is resulting in the mismatch in basic ledger and comparision ledger in T-code GCAC ( Ledger Comparision ). Can any body explain why it is happening and where the dummy profit centre is getting picked from for 1KEK?
Thanks,
BABA
Hi,
The following needs to be done.
1) Ensure you have assigned all B/S accounts in 3KEH.
2)Execute F.5D (Calculate Balance Sheet Adjustment)
3) Execute F.5E (Post Balance Sheet Adjustment) (mark the option "Post to profit center")
4) Execute 1KEK.
Regards,
Assign points if useful.
Similar Messages
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FI and PCA doesn't match/Receivables and Payables?
Hi!
I have a problem with Profit center accounting. I try to match receivables and payables in FI and PCA, but they don't match (transaction KE5T).
If I look transaction 1KEK, e.g. account xxxx shows 500.000 EUR. When I look e.g. transaction FS10N, the same account shows 800.000 EUR (cumulated balance).
So all the entries have not transfered to PCA from FI. Whe have done the period-end transfers (transactions 1KEK and 2KES).
So why not all the entries have transfered to PCA and how to fix this problem?
Points will be given!Hi
Please ensure that the referred GL account is added in T.Code 3KEH.
If not, you have to add the same with a default PC and need to post all the existing documents posted in that GL account, manually to PCA using t.code 1KE8.
Regards -
1KEK - Transfer Payables and Receivables to Profit Center Accounting.
Hi,
I have an issue in in regard to 1KEK - Transfer Payables and Receivables to Profit Center Accounting.
When a user is running 1KEK transaction, some of the open items like for customer is picking up Dummy profit Center. User wants those open items should not be posted to dummy profit center but to some other specified profit center. Profit Center will vary per company code. There will be one profit center per company code.
I have tried with subsitutution but it doesnt work. I also looked for some user exit but didnt find any.
Is there any way we can replace this dummy profit center with some other profit center.
Regards,
HarishYou may have to customize the 1KEK by copying it to your Z program with modification around the area which may be pointed to read the company code and change course from dummy profit center to the desired profit center.
The program that needs alteration to meet your needs would perhaps be LF048F00 as given in the correction instruction of the note number 87256.
This however would not be supported by SAP but needs monitoring for every future patch applied. -
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That's because apps are DRM protected & tied to the account used to originally obtain them. They cannot be transferred to another iTunes account. You can contact iTunes support, explain the situation, and request they add these apps to the download queue of your new account:
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Determining which PCA to use between new-GL and classic EC-PCA
I tried to use 1kek to transfer AR and AP from FI to PCA but failed with message saying "Document Splitting is Activated".
We are considering using PCA to make B/S and P/L of several business unit in a company. We are using SAP 6.0. After looking for the references, I understood that I can use new-GL or EC-PCA(classic PCA) for Profit Center Accounting. I wonder which way is the best and easiest one to achieve my company's object.
As I understood if I activate document splitting, it means I use new-GL for PCA, and I should use table FAGLFLEXA of FI instead of GLPCA of EC-PCA.
I'd like to use new-GL because it's "new" and convenient, hopefully. But I found several problems using new-GL to make financial reports.
The first problem was that I couldn't make allocation with accounts which cannot be manually input like AA accounts(Building, Machine, etc.), AR/AP or materials. When I operate transaction FAGLGA35, no effect occurs on those accounts.
And the second problem is that I couldn't find a way to make a report which has accounts list on its first column and profit center list on its first row. It's surely because I'm a newbie in SAP
I think everybody trying to use new_GL encounter this problem and it's wired because I couldn't find any thread about this.
And If I decide to use EC-PCA and make allocation on GLPCA, I think I should make some CBO to transfer AR/AP to EC-PCA. Is there any other possible solution?
I have a lot of things to ask but I'm not even sure what I know and don't.
Thanks for you guru's great help.The following notes will help you in understanding the set up of PCA in New GL with Classic PCA (EC-PCA): <b>OSS Norte no 826357</b>
You want to know
For release SAP ERP, the Profit Center Accounting was integrated into the new G/L accounting. The solution is as follows:
SAP delivers the 'Profit Center' and the 'Partner Profit Center' as fixed characteristics that are posted on the original FI postings. The data is not updated in another ledger as in the classic Profit Center Accounting.
As a result of integration of the Profit Center Accounting into the new G/L accounting, new functions such as 'Document Splitting' are available. Using the function 'Document Splitting' (online document split), you can create balance sheets for company codes as well as for other entities such as the profit center. The balance is then set to 0 for each document for the profit center.
Integrating the G/L accounting and the Profit Center Accounting into the one application also removes the time and effort needed to reconcile G/L accounting and PCA.
When implementing the new G/L accounting in Release SAP ERP, we recommend that all new customers map the Profit Center within the new G/L accounting by activating the scenario FIN_PCA (profit center update). It is not advisable to activate the classic Profit Center Accounting in parallel and consequently update parallel data volumes.
Detailed information about setting Profit Center Accounting in the New General Ledger:
Define the update of the characteristics 'Profit Center' and 'Partner Profit Center' in the ledger by selecting the scenario 'Profit center update' (Customizing: Financial Accounting (New) -> Financial Accounting Basic Settings (New) -> Ledgers -> Ledger -> Assign Scenarios and Customer-Defined Fields to Ledgers).
If you want to use the document splitting, you can define the field 'Profit center' as a splitting characteristic in the document splitting (Customizing: Financial Accounting (New) -> General Ledger Accounting (New) -> Business Transactions -> Document Splitting -> Define Document Splitting Characteristics for General Ledger Accounting). Set the 'Zero balance' indicator again for the added field 'Profit Center'. You can now create balance sheets on the profit center. You must also activate the Mandatory Field check to ensure that the profit center is set in all postings. If you want to display balance sheet items at profit center level (for example, receivables and payables) but you do not require complete balance sheets, we recommend that you do not set the indicator 'Zero balance' and 'Mandatory Field check'.
If you already used classic Profit Center Accounting as an SAP R/3 customer but you now want to use Profit Center Accounting in the new general ledger, you can continue to use classic Profit Center Accounting in parallel to the profit center update scenario in the new G/L accounting in the interim. However, we do not recommend you do this on a long-term basis due to the increased data volume and the increased time and effort required.
However, if the classic Profit Center Accounting continues to play a leading role for you, we recommend that you do not activate the document splitting in the new G/L accounting, and not for other entities such as the segment either. This is because the classic Profit Center Accounting uses certain functions of the classic general ledger that are no longer available with active document splitting (for example, transaction F.5D, Calculate Balance Sheet Adjustment).
See the following information for details about the differences between the function of PCA in new G/L accounting and in classic PCA and for details about the effects of new G/L accounting on the posting behavior in classic PCA. Even if mapped into new G/L accounting, PCA always occurs within a controlling area. SAP does not support cross-controlling area PCA. The derivation of profit center and partner profit center with the different business processes when you use the new G/L Accounting is identical to the classic Profit Center Accounting. Details about the differences are available in the following.
1. Set the proposal profit center for additional balance sheet and P&L accounts.
Release SAP ERP 2004:
Profit center scenario in the new G/L accounting is active, classic Profit Center Accounting is not active: If you have to set a profit center on balance sheet and P&L accounts, make entries manually, use FI substitution or implement the BADI AC_DOCUMENT. Note that the system calls the BADI AC_DOCUMENT only for postings using the accounting interface (for example, MM and SD postings), but it is not called for FI postings.
Profit center scenario in new G/L accounting and classic PCA is active: Transactions 3KEH and 3KEI are available in the classic Profit Center Accounting for maintaining a proposal profit center for balance sheet accounts and P&L accounts. Transactions 3KEH and 3KEI also exist in SAP ERP2004 and function in the same way as in R/3: In other words, you can use the settings in transaction 3KEH to control the update in classic Profit Center Accounting, and the transactions set a proposal profit center where necessary. Keep in mind that the profit center information is therefore affected in new G/L accounting by settings in classic Profit Center Accounting.
Release SAP ERP 2005:
Transactions 3KEH and 3KEI (from classic Profit Center Accounting) for maintaining proposal profit centers for balance sheet and P&L accounts are no longer used to set the profit center.
Profit center scenario in the new G/L accounting is active, classic Profit Center Accounting is not active: If you have to set a profit center on balance sheet and P&L accounts, make entries manually, use FI substitution or implement the BADI AC_DOCUMENT. Note that the system calls the BADI AC_DOCUMENT only for postings using the accounting interface (for example, MM and SD postings), but it is not called for FI postings. In addition, the new transaction FAGL3KEH and the BAdI FAGL_3KEH_DEFPRCTR are available for maintaining proposal profit centers. You can use these new functions to determine a proposal profit center depending on the company code and the account. Note that this proposal profit center does not appear on the input screen; it is derived only when you post the document. The proposal profit center is used if the line item does not contain a CO account assignment and if the profit center was not already determined elsewhere.
Profit center scenario in new G/L accounting and classic Profit Center Accounting are active: The entries of transaction 3KEH control ONLY the transfer of line items to classic Profit Center Accounting. Transaction 3KEI is no longer relevant. To set the profit center, use the options which are available in the new G/L accounting (make entries manually, use FI substitution, or implement the BADI AC_DOCUMENT).
2. Derivation of the partner profit center
Release SAP ERP 2004:
Profit center scenario in the new G/L accounting is active, classic Profit Center Accounting is not active: Transactions 8KER/8KES are no longer available. Notes 997925 and 1087350 provide the functions from transaction OCCL. Alternatively, you can use the BAdI AC_DOCUMENT to set the partner profit center.
Profit center scenario in new G/L accounting and classic PCA is active: Transactions 8KER/8KES and OCCL (reading purchase order/sales order for affiliated companies) are active. However, we recommend that you no longer use transaction 8KER or 8KES. Partner profit centers derived using these transactions are available in both classic Profit Center Accounting and in New General Ledger Accounting only if the line is relevant in classic Profit Center Accounting.
Release SAP ERP 2005:
Profit center scenario in the new G/L accounting is active, classic Profit Center Accounting is not active: Transactions 8KER/8KES are no longer available. Notes 997925 and 1087350 provide the functions from transaction OCCL. Alternatively, you can use the BAdI AC_DOCUMENT or the new BAdI FAGL_DEFPPRCTR (enhancement spot FAGL_LEDGER_CUST_DEFPRCTR) with the method SET_DEFAULT_PART_PRCTR to set the partner profit center.
Profit center scenario in new G/L accounting and classic PCA is active: Transactions 8KER/8KES and OCCL are active. However, we recommend that you no longer use transaction 8KER or 8KES because partner profit centers derived using these transactions are available in both classic Profit Center Accounting and in New General Ledger Accounting only if the line is relevant in classic Profit Center Accounting. Instead, if required, you should use the BAdI FAGL_DEFPPRCTR to set the partner profit center. A partner profit center determined in this way is always updated both in new G/L accounting and in classic Profit Center Accounting.
3. Displaying receivables and payables for each profit center
Document splitting is active
The detailed information from the general ledger view about receivables and payables split online from the document splitting is NOT available for classic Profit Center Accounting. In this case, you CANNOT split receivables/payables nor follow-up costs subsequently (Transaction F.5D - report SAPF180A, Transaction F.50 - report SAPF181, Transaction F.05 - report SAPF100). This means that you CANNOT use transaction 1KEK to transfer receivables and payables to classic Profit Center Accounting. Follow-up costs split according to source can be transferred online to the classic Profit Center Accounting because these are already available in the data entry view.
Read the documentation of the document splitting carefully. Analyze in which cases you have to set default account assignments because the document splitting is sometimes prevented by default account assignments.
Document splitting is not active
In this case, you CANNOT display the receivables and payables according to source at profit center level within the new G/L accounting. However, you can use the old split of the receivables and payables within the classic Profit Center Accounting (transaction F.5D) as well as of the follow-up costs (transaction F.50), and you can use the periodic transfer of receivables and payables using transaction 1KEK. However, you can execute the new report for the foreign currency valuation of the open items (report FAGL_FC_VALUATION) with depreciation areas only, which means that the documents are no longer updated (valuation difference not updated in BSEG-BDIFF). As a result, transaction 1KEK copies only the original receivables/payables, independently of transaction 2KEM 'Account Valuation Differences'; in other words, the original data is not corrected by the valuation differences.
You can use the standard report groups 8A98 and 8A99 to display the open receivables and payables in classic Profit Center Accounting.
4. Periodic transfers of asset portfolios to classic Profit Center Accounting
As of Release 4. 7, it is possible to map a parallel reporting mapped in FI (for example, parallel accounts) for parallel depreciation areas in Asset Accounting by using particular settings (defining an accounting principle). You must stop the execution of transaction 1KEI because it would result in duplicated data in PCA because of postings to the same accounts. You must also stop transaction 1KEI with a 'different company code' or a 'different depreciation area in the different company code' because the data cannot be transferred correctly. Transaction 1KEI terminates with the error message KM 764. As of Release SAP ERP, if the new general ledger accounting is active, the system issues the message FAGL_LEDGER_CUST 076.
5. Dummy profit center on P&L accounts
You use transactions 3KEH and 3KEI to firstly try to determine a proposal profit center in classic Profit Center Accounting for document line items with a P&L account (no cost element) and without a profit center account assignment. If the system does not find a proposal profit center, the dummy profit center is set for some activities (primarily from Logistics). If the new G/L accounting is active AND if at least one of the two characteristics 'Profit Center' and 'Segment' is used in the document splitting, the routine for setting the dummy profit center will no longer run (see Note 820121 and 832776). Otherwise the document splitting would not split a document, or not split it correctly. The system must then find the profit center that is valid for the process using the document splitting or another derivation. If this is not the case, the document line item will not be updated in the classic Profit Center (document line items with Profit Center initial are not allowed in the classic Profit Center Accounting).
6. PCA additional rows
If you map Profit Center Accounting in new General Ledger Accounting in SAP ERP, you can use consulting note 937872 to update PCA additional lines recognized from classic Profit Center Accounting in new General Ledger Accounting.
If you use the transfer price functions, you do not require Note 937872 because the structure of the PCA additional lines are technically "true" and are automatically posted in new General Ledger Accounting when maintained in transaction 0KEK.
7. Substitution of profit centers in sales orders
Transactions 0KEL and 0KEM are available both in the classic Profit Center Accounting and in the new G/L accounting (Customizing: Financial Accounting (New) -> General Ledger Accounting (New) -> Tools -> Validation/Substitution)
8. Reporting
Line item reporting within the new G/L accounting
Release SAP ERP 2004: Even if document splitting is set with the characteristic Profit Center, only one restricted line item reporting to profit centers is available in this release at present. When you use the G/L account line item list of FI, you can limit profit centers for line item settlement G/L accounts that are not relevant for the document splitting. As of Support Package 10, line item reporting to profit centers and segments is available.
Release SAP ERP 2005: Line item reporting according to profit centers and segments is available.
Ledger reporting within the new G/L accounting
Release SAP ERP 2004: Even if the document splitting is set with the characteristic profit center or segment, no current account reporting to profit centers and segments is available up to Support Package 10. With Support Package 10, current account reporting according to profit centers and segments is available. Also see the detailed explanations for Release SAP ERP 2005.
Release SAP ERP 2005: Current account reporting according to profit centers and segments is available. It replaces the standard report groups 8A98/8A99 in earlier releases. However, the difference is that the foreign currency valuation correction is no longer displayed for each item because no update of the valuation in items occurs through the foreign currency valuation in the new general ledger (no BDIFF/BDIFF2 update). It is a key date-related valuation (mostly for the period end).
9. Transfer prices
The transfer price functions (multiple valuations) are available for new General Ledger Accounting as of SAP ERP 2005. For SAP ERP 2004, see the release restrictions in Note 741821. In SAP ERP 2004, you can use the transfer price functions or multiple valuation functions only if you have activated the classic General Ledger and classic Profit Center Accounting.
10. Creating the profit center standard hierarchy
Release SAP ERP 2004: You must create the highest node of the standard hierarchy in the Customizing of the classic Profit Center Accounting (transaction 0KE5), even if you are not using classic Profit Center Accounting.
Release SAP ERP 2005: To create the highest node of the standard hierarchy, use transaction SM30 with the maintenance view V_FAGL_PC_STHR.
11. Creating the dummy profit center
Classic Profit Center Accounting is active (regardless of whether classic G/L accounting or new G/L accounting is active):
If the classic Profit Center Accounting is active, you must create a dummy profit center to avoid postings with an initial profit center in the database tables of the classic PCA.
If the new G/L accounting is also active AND if you are using at least one of the two characteristics 'Profit Center' and 'Segment' in the document splitting, you have to ensure in Release SAP ERP 2004 that Notes 820121 and 832776 are included. In Release SAP ERP 2005, the changed posting logic is included from the beginning. Note that the update of document line items in classic Profit Center Accounting is omitted because of this.
Classic Profit Center Accounting is not active, New G/L Accounting is active and you are using at least one of the two characteristics 'Profit Center' and 'Segment' in the document splitting:
You do not have to create and use a dummy profit center. Using the dummy profit center can cause situations you want to avoid: For example, the system splits receivables/payables to the dummy profit center because of the document splitting (you cannot transfer them manually), or a document line item with dummy profit center account assignment is not split by the document splitting. To ensure that a profit center is assigned in all rows, set the profit center as mandatory field in the Customizing of the document splitting. However, note that this can also lead to terminations while posting, if a profit center assignment is missing.
12. Compare G/L Accounts in FI with Profit Center Accounting (Transaction KE5T)
In classic Profit Center Accounting, transaction KE5T is used to compare account balances. In this transaction, the ledgers to be compare are fixed. If you use Profit Center Accounting in new General Ledger Accounting, use the general transaction GCAC. You can enter any base ledger and any comparison ledger. -
Transferring receivables to profit centers
hi
we are using ecc 6.0, i want to transfer customer receivables to profit centers. i didnot maintain customer receivable account in 3keh. i have done f.5d, but receivables are not transferring to profit centers. <b>do we need to do 1kek in ecc 6.0 also plz respond</b>
thanks
monicaHi,
- F.5D splits or breaks down each document
- 1KEK transfers it to PCA.
- run F.5D and 1KEK in succession and check transfer in PCA
Rgds. -
No receivables and payables are updated in Profitcenter accounting
Dear All,
No Account Receivables and payables are getting updated In profit center accounting.
In 3KEH we need to maintain only the balance sheet accounts? or P&L a/c's also needs to be maintained?
Please advice,
Rgds,
Kumar.Hello Anil,
Please follow the procedure mentioned below to transfer values from AP/ AR to PCA:
1. Execute F.5D ie. balance sheet readjustment.
2. Execute F.5E ie. post balanace sheet readjustment
3. Execute 1KEK ie. transfer valus from FI to PCA
This should solve the problem.
PnL accounts should not be maintained in 3KEH. Only Bal Sheet accounts need to be maintained.
Regards,
Nisha
Edited by: Nisha Agrawal on Feb 17, 2008 4:33 PM -
My wife switched from an iPhone 4 to an iPhone 5. Everything transferred over and service is on the new phone. However, texts are going to her old phone still. Any idea what the problem is?
As long as iMessage is enabled and the old phone is connected to a WiFi access point, it will continue to receive iMessage texts. It won't receive non-iMessage texts nor will it receive any calls.
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Contract Accounts Receivable and Payable
Hello,
Could any one provide me more information about Contract Accounts Receivable and Payable.
Is it possible to use Contract Accounts Receivable and Payable without CRM (Customer Relationship management)?
Is it necessary integration with another modul (SD for example)?
Is this functionallity suitable for our case: a company that lets (rents) land (terrains); The company (our client) have several customers (about 10) and needs information abour rent contracts (lease contracts) in SAP.
We need the simplest decision
ThanksHi,
As a result of the high number of customers and invoices, utilities companies must create a large number of payment demands. To prevent you from having to enter this mass data in general ledger accounting, sub-ledger accounting has been integrated into FI-CA: Accounts receivable and payable. Contract accounts receivable and payable is specially designed to process mass data. At certain intervals, the system transfers the cumulated individual bookings to the general ledger in Financial Accounting (FI). You can also transfer sales or service invoices from the Sales and Distribution (SD) component to contract accounts receivable and payable. The goal of contract accounts receivable and payable is to automate all processes. Manual intervention is only necessary if an agentu2019s decision is required.
It is different from costing topics.
Hope this helps.
Rgds
manish -
Transferring Standard and Actual costs to COPA
Hi,
We are using 3 valuations (Legal, Profit Center and Group Valuations). In order to transfer standard and actual costs to COPA for all 3 valuations do we need to create 3 costings (total 6) for transferring standard and and 3 costings keys for transferring actual costing to COPA?
Thanks.Hi Ravi.
Very interesting question!
1: Ledgers in FI are not related with Material Ledger Valuation. EG, in FI you can have IFRS, TAX, and GAAP; and in ML You can have "currency/valuations" Legal, PCA / Group. Keep in mind this are different stuff.
2: In Material Ledger, you can valuate your stock according to different ledgers, with the bussiness function FIN_CO_COGM (Paralell cost of goods manufactured). The idea of this BF is have alternative valuations assigned to the principles (IFRS, TAX, GAAP), so in FI you can accomplish different Stocks, COGS and on accounts, based on different accounting principles. You can understand this as the brothers of FI Ledgers, in order to do product costing.
3: In PA, you only post (or transfer) one record. You have to decide if use "Local, Group, PCA or Paralell Cost of Goods Manufactured". (Im 90% sure based on lot of reading, maybe im missing somethings).
Please, check this old post. Waman is a good source of info!
CO-PA & IFRS
Hi Waman!Waman Shirwaicar Could you please clarify the concept? This is a topic that there are not much info!
Arturo. -
HKONG: Inter-Organization Transfers의 receive시 "rvtptcontrol failed" Error처리
PURPOSE
Inter-Organization Transfers의 receive시 발생하는 "rvtptcontrol failed" Error처리 방법을 기술하고자 함.
Problem Description
Inter-Organization Transfers의 receive시 "rvtptcontrol failed" Error 발생.
debug file :
[12-JUN-06 09:31:24] INV_RCV_INTEGRATION_PVT: VALIDATE_LOT_SERIAL_INFO: LOT NOT ENTERED ON PARENT: WMSINB-22155
[12-JUN-06 09:31:24] INV_RCV_INTEGRATION_PVT: VALIDATE_LOT_SERIAL_INFO: LOT CONTROL FROM ORG: 2 : WMSINB-22161
[12-JUN-06 09:31:24] INV_RCV_INTEGRATION_PVT: Exitting VALIDATE_LOT_SERIAL_INFO - execution error:2006-06-12 09:12:24:WMSINB-22192
[12-JUN-06 09:31:24] INV_RCV_INTEGRATION_PVT: STACKED ERROR MESSAGES :
[12-JUN-06 09:31:24] inv_receiving_transaction: TXN_COMPLETE - Enter txn_complete : 10: 2006-06-12 09:12:24
Workaround
N/A
Solution Description
1. Patch 4473106 적용
Update RcvTrxManager.java to version 115.51.115100.4 or higher.
2. 만약, datafix가 필요하다면 다음 정보들을 수집하여 SR을 등록하여 주시기 바랍니다.
1.Screenshot of the Shipping Networks between the two orgs:
Inventory: Setup -> Organizations -> Shipping Networks
2.Run the statements below and upload the results in excel format with column headings:
a. select * from rcv_transactions
where shipment_line_id = &shipment_line_id;
b. select * from rcv_transactions_interface
where shipment_line_id = &shipment_line_id;
c. select * from rcv_serials_supply
where shipment_line_id = &shipment_line_id;
d. select * from rcv_shipment_headers
where shipment_line_id = &shipment_line_id;
e. select * from rcv_lots
where shipment_line_id = &shipment_line_id;
3. Run the "Diagnostics: Apps Check" Report using a Purchasing responsibility:
- Reports > Run
- Submit a Single Request
- Name: Diagnostics: Apps Check
- Parameters: Application 1: Oracle Purchasing
Application 2: Oracle Inventory
- Submit the request
- View > Requests
Select the Concurrent Request and upload the report output (not the log)
Reference Documents
Bug 4473106 - ''RCVTPT CONTROL FAILURE'' ERROR ON RECEIVING IN DIFFERENT UOM FOR LOT ITEM
Bug 5352266 - DATAFIX: ''RVTPTCONTROL FAILED'' ERROR WHEN ATTEMPTING TO RECEIVE INTRANSIT
Note 299497.1 - How to Generate Receiving Transaction Debug Statements in 11.5.10 -
My iphone 4S stopped receiving and sending text messges. Help!
My iphone 4S stopped receiving and sending text messges. Help!
Hi J.A. Curie!
Here is an article that can help you troubleshoot this issue:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
Just hooked up my Apple TV. It's great. I have a satellite receiver and also a multi room sound system where I would like the sound to come through. Can anyone tell me how I would connect to accomplish this. My HDMI is connected so the sound is coming through my TV just fine. I would like it to come through my sound system instead. Your assistance is very much appreciated.
goaliemother wrote:
Hi:
My system is as follows. 1 only HDMI output on TV. I purchased an HDMI switch box/unit. I have the output from the Switch Box Unit going into my TV.
I have 5 inputs on the switch box unit. 2 I have used.....
1 input from my television satellite receiver
2 input from my Apple TV
My other equipment is
1 home theatre system. This is where the sound from my TV goes through
1 russ sound whole home sound distribution system
When I play my Apple TV I am still getting the sound of my satellite TV.
This suggests that your satellite receiver is connected to your "home theater system" (which I will shorten to AVR "Audio/Video Receiver") for audio. Is this correct?
If so, then your problem is that you're switching video inputs, but not audio, and what I listed as (2) applies:
2. You can connect the ATV to the TV using HDMI. Then you can either:
2a. Connect the TV to the AVR using an optical cable for audio.
2b. Connect the ATV to the AVR using an optical cable for audio.
You've connected the ATV to the "switch box" instead of the TV, which amounts to the same thing, as you're just expanding the number of HDMI ports on the TV by using the switch. So your simplest solution is either 2a or 2b. If your TV has an audio out port, and it's the same kind of port that your satellite receiver uses, you can just disconnect the audio cable from the satellite receiver and plug it into your TV. You may have to enable "external speakers" or whatever they call it in the TV settings. This would be best, because then you wouldn't have to change inputs on the AVR to select the correct audio; you would just change inputs on the switch, and both video and audio would switch between the satellite box and the ATV, solving your problem. Note that an optical cable is required to get Dolby Digital 5.1 audio (surround sound), and I mention that because it's possible you're using an analog audio (RCA) cable. So an optical cable is best.
Beyond this, I would really need to know your TV and AVR model numbers, preferably accompanied by links to specification pages or manuals, and it would be very helpful to know how the satellite receiver is connected to the AVR for sound. -
I have an HDMI connection to the receiver and on to the TV - but there is non audio from my Apple TV. Not for movies, music, YouTube etc. I have checked all of the connections and the video is xlnt. Have also toggled thru all possible Dolby/Audio combinations in settings. Help! Any suggestions?
Hello again Parker -
The basic setup is Digital Cable Box, DVD Player, Denon Receiver/Amp and TV Monitor. To that I added the Apple TV. The Receiver only has two HDMI IN slots (one for cable and one for the DVD) and one out to the Monitor.
[I bought a switcher to toggle the DVD and the AppleTV back and forth but just disconnected the DVD to simplify when I ran in to trouble.]
So now I have:
HDMI from the Cable Box to the Receiver
HDMI from the Apple TV to the Receiver (in the old DVD slot which always worked well)
HDMI from the Receiver to the Monitor
RCA's from the Receiver to the Subwoofer and the other speakers
In addition I have some backup connections:
S-Video, Optical Audio and L/R RCA's from the Cable Box to the Receiver
S-Video from the Receiver to the Monitor
Wait - JUST FOUND IT!
By going thru the excercise to track all of the connections per your suggestion, I found an anomaly when I switched Receiver sockets for the HDMI links. The video moved but the audio didn't. Turns out the monitor was using the optical audio feed from the receiver. So I disconnected the optical audio and the monitor automatically switched to the HDMI audio feed! Looked promising...
So I first connected an optical audio feed from the ATV to the receiver - Audio! Then I pulled it, but the audio didn't switch to the HDMI feed. It stopped. Would be OK if all I was going to use is the ATV, but I need the DVD player too and I can't use a switcher to toggle between them if I have to unplug the optical audio each time.
This is becoming a career! Any suggestions?
Will
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