T430s - cannot get supported multi-monitor configuration to work

Question

Hi all,
I just purchased a new T430s and, overall, I've been very happy with it.  However, I'm having trouble getting a particular multi-monitor configuration to work.  Very simply, I am trying to get the very first configuration as is described on this page...
http://lnv.gy/15YWJnf
It is simply a 3-monitor setup where one monitor is external and hooked up via VGA, another monitor is external and hooked up via DisplayPort, and the third monitor is the actual laptop monitor.  I simply cannot get this to work!  I can plug in a single external monitor, but when I try and plug in a second, it always disables my laptop monitor, so I end up with only a 2-monitor setup.  Can anyone please help?
*Also, I should note, I've called Lenovo Support 3 times after encountering this problem, and, suffice it to say, it was an EXTREMELY frustrating and discouraiging experience.  All in all, I spent over 2 hours on the phone and each time, they essentially REFUSED to help me!  They kept citing that it was a "configuration" issue and that it's not their problem, and then they'd forward me to another department which would then forward me right back to them.  At one point, one rep said that I was essentially "**bleep** out of luck".  Furthermore, when I was getting frustrated with the lack of help, I asked a rep to escalate the issue and allow me to talk to a manager.  He said that he COULDN'T DO IT because the system wouldn't allow it, again, citing that it's a configuration issue and not their responsibility!  Does anyone from Lenovo ever read these forums?  Will someone PLEASE take ownership of this issue and help me out?  I'm not asking for much!  I just want to get a setup that you guys say is supported!
Sorry for the rant, but my interactions with Lenovo support have really been frustrating.  Anyways, any help would be much appreciated.  Thanks in advance!
Charles
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Answer 1

whoischarles,
Welcome to the forum!  Thanks for the question and  tweet about this thread.  Thanks Lead_Org for getting us started... I know you have tried out a number of multiple display configs, so you may have some follow up suggestions....
As far as I know...
The T430s supports external displays a little differently than the T420s did, and differently than the T430 and T530 do.  There are a number of different discussions on T430s multiple display configs in the forum - you might search a few and just browse them to see the combinations others have tried and their experiences.  Here is one example.  Here is another more recent.
Here is another more recent.
Here is an official tip with specific configs that Lenovo supports for the T430s.
From our official tip, it appears that you cannot have both the LCD and external VGA and displayport.  I think you can have 2 external displayport displays and either a 3rd external via VGA port, or the built in LCD.   I remember trying out some of these a year or so ago, and I seem to recall that you needed a dock to get 3 external, or 2 external and the internal LCD to work on the T430s. 
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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