T510: TouchPad no longer allowing for zoom in/out

My TouchPad is all the sudden no longer allowing for zoom in/out.  How do I restore that function. 
Moderator Note: Edited subject to match content.

My T520 has recently developed a similar problem.
With no obvious warning it now seems unable to recognise the trackpad/point. I've tried various combinations of uninstalling/installing drivers etc with no success.
When clicking on the mouse tab in Control Panel an error message says: Unable to connect to the Synaptics Pointing Device. It then suggests removing the synaptics driver and then reinstalling other mouse drivers. This doesn't make sense as I don't have any other mouse drivers installed (bar the in-built Win7 ones which can't be removed anyway). Then rebooting the system results in no pointing devices being available at all. The trackpad gets recognised as a PS2-compliant device and prompts installation of drivers (from synaptic) which just gets back to square one.
Also, the control panel mouse tab won't show the ultranav utility even though that is installed properly.
So, I'm having to use an external mouse as the system doesn't seem to be able to properly use the trackpad/point. I'll keep troubleshooting but suspect this may be a software/driver issue as it was working perfectly up until recently and the hardware can still "see" the device. Both are enabled in BIOS.
Any other people experienced similar problems?
T520 (4242-CTO) Win7 64Pro

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