Table of contents troubleshooting

Newly generated TOC looks great, except for a gap in the middle as shown below.  I would guess this comes either from bad code in the TOC, or from incorrect coding in the text - somewhere I've told it to add several line breaks.  But I can't find any such wrong information, so maybe I'm on wrong path?
How to get ch. 5 to join ch. 4?  Backspacing doesn't work. I can force the gap shut using "up-kerning" (?) - but I bet that's dangerous in an automatically generated doc.
thx
YC

Yeah, I thought there might be blank paras there too, but I'm not seeing any.  See full image below.
I tried making some text end of ch 4 also into b-level heads, so they'd show in the TOC, and it seems clear the problem lies between the final text of ch 4 and start of ch 5.  Except there's nothing there - see below.  Appearing above the title of ch 5 is a mark for space, from the layer underneath the actual ch. 5.  I thought that might be the problem, except that's the same layout used by all other chap openers, and the problem is only in ch 4 / 5.
There's no hidden footnote at the end of ch 4 - #38 is the last one.  No hidden page.  No hidden text.   In the TOC, each page number has one para return after it - no extras, at p. 52.  No extra spacing in the auto-number field (that is, no extra space around the actual page number - Word sometimes cranks about that if junk creeps into the header).  I'm stumped.  I've seen similar behavior in Word from time to time - where the TOC misbehaves for no reason anyone could find.  Sometimes it would auto-fix, sometimes not.  Wonder if that's the case here...

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