Taking the Labor out of Labor Day: HP Support Assistant

Did you know that temporary files should be removed from your computer and that the hard disk should be defragmented regularly? Just like any appliance that used on daily basis, computers need regular maintenance to perform well. In honor of Labor Day, we’re highlighting our HP Support Assistance tool to help you take some of the labor out of personal computer maintenance.
HP Support Assistant makes it easier than ever to own and use your personal computer. Part of HP Total Care services and support, this simple, free software application comes pre-installed on your Microsoft® Windows® 7 PC. If you have an old HP or Compaq computer running Windows® Vista, check first if HP Support Assistant is already installed on your computer. If not, consider upgrading to Windows 7 and then downloading HP Support Assistant.
HP Support Assistant is an HP application that helps you maintain the performance of your computer and resolve problems through automated updates and tune-ups, built-in diagnostics, and guided assistance.
By allowing you to select and organize tasks, HP Support Assistant schedules your automated tune-up for a time that is convenient for you. With your permission, HP Support Assistant does the rest. You can also receive preventative updates from HP and install them automatically. Additionally, HP Support Assistant provides suggested actions and fixes to keep your PC in tip-top shape.
There is no training is required to us HP Support Assistant. For a quick start, take a look at the links on the HP Support Assistant home page under Save Time! and Stay up to date! They describe some commonly used features in HP Support Assistant.
HP Support Assistant also provides the support you need to save valuable time and quickly find product specifications and answers to common questions. With HP Support Assistant you can access online learning resources, access online learning resources, run automated diagnostics, and find your local HP support contact options.
So this Labor Day, sit back, relax, and let HP Support Assistant do the work for you!
HP Product Expert for the Officejet Pro X Series.
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No. It has nothing to do with warranty status. It will work even if the warranty has expired. The only thing that must be available is updates for your notebook.
Uninstall the current verfsion of HP Support Assistant that is on your notebook.
You can download the operating system appropriate version for your notebook at the following web document.
http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl...
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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ICal won't stop taking the times out of my event names

I make my calendar events as follows: "10:00 doctor appt"
This makes it so I can see the time at a glance and means that I didn't forget to put a time. I also like feeling entirely in control of my calendar.
However, iCal keeps taking the time out and adding it to the state of the event, which I don't like. I don't mind it changing the state as long as it leaves the time in the text. I've tried to find a way to turn off this functionality, but I can't find a checkbox for it. I've been having to manually fix the text on each event once or twice before the time will stay, which is extremely annoying. Is there any way to get the text to stay that I've missed? If not, can Apple please include a fix for this in their next update? Thanks.

Betafly,
Generally speaking, I enter my events in the "Month" view.
Try entering the event by typing "doctor appt at 10:00" This is what is displayed when I use that entry method:
If the "Month" view window is too small the time will not display, so make sure that the window is large enough to display the time.
Also, open Calendar Help and look for "Add events to calendars." That will help explain various text entry techniques.

We have a 2009 white macbook it got to 7% power was shut down wont recharge tried taking the battery out and magsafe nor light on the magsafe

we have a 2009 white macbook it got to 7% power was shut down wont recharge tried taking the battery out and magsafe no light on the magsafe or power on the macbook? do we need a new magsafe or has the battery died?

Hi degsy t,
If you feel you may have potential battery or charger issues with your MacBook, you may find the troubleshooting steps in the following article helpful:
Mac notebooks: All about batteries
http://support.apple.com/kb/ht1446
Regards,
- Brenden

Cheque number changes automaticaly after taking the print out

Dear All,
The scenario is after taking the print of cheque the cheque number changes automatically.
Suppose the cheque number is 122222.
After printing it changes to 1,2 etc.
Why is it happening?
I am using SAP 8.8 PL 15.
Thanks & Regards-
Mona

Dear Mona,
Check this to see if relates to your question: Manual Check Number changes when checks for payment is printed
Thanks,
Gordon

Phone keep's rebooting with out me taking the barrey out

I tried buying a new barrey leaving the barrey out of the phone for 48hr but nothing please help me I need it.

Hello Zannick
Welcome to BlackBerry Support Forums
Have you recently installed any application before this Problem started ? Think carefully !
If you have then try to boot your device on Safe Mode , On Safe Mode delete any application which you think might be responsible for this issue , from Options > Device > Application Manegement > locate and delete any newly installed 3rd party application , it might help in resolving your issue :
KB17877 : How to start a BlackBerry smartphone in Safe Mode
KB10040 : How to view or remove installed application on a blackberry smartphone
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Decreasing contrast: taking the bright out of white background

I recently got a new app called Maple 12 whose window background is bright white, and there are no options for changing its color. Some other native Mac apps, such as Finder, have the same thing, also without apparent provision for modification. Since the nature of Maple (a computer algebra system) is such that one generally spends a lot of time concentrating on the window contents, I find that the high-contrast stark white begins to hurt my eyes after half an hour or so, making it hard to distinguish the foreground text. My age (69) probably aggravates this.
In almost all the other apps I use I've been able to arrange the background to be something less contrasty, such as a light gray, or at least a soft white instead of the bright white. I asked Maplesoft Support about changing this, but they informed me that Maple's background is controlled by the OS, presumably using the same default that Finder uses.
Nothing I've tried so far has helped. There are ways to increase contrast (the opposite of what I need), of getting a negative of everything, and of modifying the profile of all colors and shades in between the extremes of pure black and pure white. But those extremes always remain unaffected. Since OS X is Unix based it seems likely to me that there might be some way to modify this, possibly by a command-line Unix command, if only I knew the correct incantation.
Does anyone here have any suggestions about how I might be able to make the background more tolerable? I wouldn't mind if every instance of bright white were changed to soft white.

Thanks much for this helpful comment. It did indeed let me change the TextEdit background - and I suspect the same approach will work with some other apps as well.
Unfortunately, Maple isn't one of them. I went thru all the Maple menu tabs and options, and while there are many for modifying the text - its color, size, etc. - there are none whatever for affecting the background. So it seems as tho it is Maple that is simply lacking a capability that can be built in (how easily, I don't know).
In eComStation (the current incarnation of OS/2 Warp) one can often simply bring up the color pallette, pick a color, and drag it to another app's window to set the background. That doesn't seem to be possible on OS X, even tho it obviously has the machinery for it.
I want to suggest to Maplesoft to add the background choice capability, but that would probably be better received if I can suggest to them how to accomplish it. Since I'm not a developer and know nothing about OS X's internals, I'm unable to do that. If anyone has any ideas on this score, or can point me to relevant information, I would much appreciate it.
- Dushan

When i try to play music on my blackberry curve it says "media is busy" i dont know what that means......how do i fix it without taking the battery out???

Help please
Solved!
Go to Solution.

"Media Busy" Maybe, maybe ur player innitializing the selected track ready to play it. Does it hang on Media busy for a long time?
Strange behaviour like this can be corrected with a reboot. Take battery out whilst your device is still switch ON. Wait 20 seconds or so, then re-inster your battery. Wait throught the reboot (about 5 mins). See if that helps. If not, sorry, cant help any further. A reboot fixes a lot of issues.

How to reboot a blackberry without taking the battery out

For those Otter box fans and other cases users. Here's how you can reboot your Blackberry that keeps freezing and doing strange stuff without tearing it appppart.
Press all together and in that order
ALT + RIGHT-SHIFT + DEL (takes few seconds on the Q10 to reboot)
Enjoy

Small correction for the Q10, when you keep those 3 keys down for a while, the Q10 shuts down but doesn't restart by itself.
You need to turn it back on with the top button.
All other BBs will flash the red light and restart.

IMessage taking the fun out of texting!

Hi, I'm a first time Apple user and I've come to find that I miss the simplicity of sending a simple text using Android. My issue...The problem occurs when I try to a text message to another iPhone user. It sends the text as an iMessage, which is fine, except when I'm away from a wi-fi connection. After I hit send, the status bar goes to 75% and stops, then I have to tap and hold the text until 'send as SMS' pops up. This is extremely annoying and sometimes I forget, so my message sits in limbo. Am I doing something wrong?
<Edited By Host>

If i turn off, and dont receive message(blue) from iphone friend ( the message came only in my mac and my ipad)
I like my iphone for other reason, so dont want to change. (idea doesnt help.)
i see i'm not alone with the problem : https://discussions.apple.com/thread/3404464?start=0&tstart=0

I was using some apple earphones on my iPod touch (5th generation) and when I tried taking the earphones out, the tip of the earphones that connects to the iPod ripped off and got stuck in my iPod. If I go to the apple store will they do anything about it

My iPod won't play music without earphones anymore since the connection is stuck in there. Will they be able to fix it??

Try:
Broken headphone jack! 3.5mm dillemma....: Apple Support Communities

IOS 7 and the 'greyed out' WiFi problem

Hi,
Looking for any solutions to this:
I upgraded to iOS 7 with no problems initially
After about 24-36 hrs I noticed I could no longer access websites via the WiFi connection, so I restarted the phone (a 4S on the Bell Canada network).
Since then, the WiFi slider has been greyed out and I can't access WiFi networks - with the exception of about an hour or two coincidentally around the time of the 7.0.2 release.
The WiFi button on the control centre appears to work, but of course doesn't actually function as designed.
So far I've tried the following:
Power on & off
Reset the phone (home & power buttons until Apple logo shows)
Reset network settings
Various versions of having the phone in or not-in airplane mode while doing the above
Renaming the phone without appostrophies.
Reinstalling iTunes & re sync
Upgrading to 7.0.2
Completely wiping the phone and reinstalling everything from iTunes (painful, I know)
Going into the store that sold me the phone (I won't say here, but they weren't very nice about Apple)
None of the above have worked.
Some reading suggests it could be the phone's chipset, but I'd argue that as it's connected to WiFi just fine a couple if times.
The only idea I've read and not yet got round to trying involves freezing the handset.
Anyone else with any other ideas?
Thanks!

Tony,
I've been reading up on this 4S wifi greyed out topic for the past several days too. I have a 5 and I don't have the wifi greyed out problem (knock on wood).
There's been quite a huge volume of discussion on this issue, with some people suggesting that there is a hardware defect, while others finding it just too coincidental that so many people would have this same problem on the same occassion, ie upgrade to iOS7 or 7.0.1 or 7.0.2.
The strangest thing about this: there's a user, carolinelewis, who is on her second new replacement 4S from Apple but they still show wifi greyed out after a while!
https://discussions.apple.com/thread/4638071?start=300&tstart=0
(page 21 of the thread).
Some people swear by the freezer method, some say the hot dryer method worked for them. Some say using either methods would get it fixed, some say the problem returns after some days.
My thoughts is that both freezer and hot dryer methods are actually taking the phone out of its operational temperature range.
Environmental requirements of 4S:
Operating temperature: 32° to 95° F (0° to 35° C)
Nonoperating temperature: -4° to 113° F (-20° to 45° C)
Relative humidity: 5% to 95% noncondensing
This action may have cause the 4S to do a complete initialization when returned to normal temperature, but these 2 methods appear to be last ditch efforts.
What I'd favor is power cycling the 4S, which can be achieved by running it completely out of battery, as shown in this Youtube video: http://youtu.be/o_ws5srnVVM
then plug in power and just may work for you.
I've also come across this person's workaround: http://www.youtube.com/watch?v=vzb5LNB9nIA
which may work for the 4S on iOS7 (it was posted for iOS6).
The steps this gentleman proposed appears to be worth a try. His strategy is to put the iphone into airplane mode, then do a hard reset.
Now, I have had my Thinkpad (Windows7) laptop's wifi freeze up akin to the behavior of 4S on iOS, ie can't turn on wifi radio via software, just simply refuses to see SSID of wifi router, won't join, etc. I've always been able to get things back to normal by power cycling the laptop. In some freak instances, even shutdown won't work, I would pull the battery out of the laptop to get eveything back to normal.
So my thoughts on this 4S wifi button grey out is that there is something in the iOS7 upgrade process that caused the wifi circuitry to freeze up and need a complete restart from powered down state.
The fact that the iphone doesn't have an easily removed battery makes it harder, and I suspect the freezer and dryer technics are an indirect way of acheiving total power off (battery not supplying power due to extreme high or low temperatures).
Furthermore, I've read that some people fixed their wifi greyed out problem by deleting older apps that may not be fully compatible with iOS7 and thus locking it up. Well, if that were true, then it may explain why the problem returns for some people. We won't know who upgraded which app.
And of course, there are instances where the wifi hardware that happen to be in a marginal state. Kind of like a PC working fine, installing updates, then stalling on reboot because the boot sector failed or some driver got stuck during initialization stage. This may explain why for some people the 4S had been working just fine but got broken wifi after the upgrade.
Best of luck to you in your efforts to get this problem fixed.

Mini mac will not register my digital camera. It connected the first day and I was able to upload some video; however, I pulled the USB out--there was a bad message--and I cannot get the mac to register that I plug it back in.

It connected the first day and I was able to upload some video; however, I pulled the USB out--there was a bad message--and I cannot get the mac to register that I plug it back in.

Have you downloaded everything that is on the camera? If so format the SD card on the camera (will erase everything on the card).
If you have not downloaded everything can you see stuff on the camera? If you have a card reader you could try putting the SD card in that and trying on the mini. If your mini has a SD card slot you could try that.
In any case format the card on the camera before taking more pics.
Next time be sure to eject the camera from the Mac properly and turn the camera off before disconnecting.
EDIT: You might also check the camera's USB Mode is set to PC.

Is this taking the cheap way out?

I honestly don't mean to sound sarcastic or critical and please excuse my delay in posting this. But one customer service experience from Verizon that I never fogot happened quite some time ago when the picture wouldn't display on my TV. The rep I spoke to wanted to replace the set top box so a new one was sent and I had to ship the old one back with a pre-paid label at a UPS Store. That didn't solve the problem and finally a tech was sent to my house to find that the problem was a damaged wire that had been installed in the bedroom closet.
Was this just taking the cheap way out to avoid the cost of sending out a tech to fix the problem? Or perhaps this rep wasn't trained properly?

It really makes no sense over the long run. I think it's short sighted. I myself at times still long for the days when the customer mattered a lot more and when things were built to last. Even the tech who came here told me himself that any time you get only the program listings and no picture, more than likely it's a wire issue. Why replace the entire STB just because resetting it doesn't solve the problem? I had had this same issue long before this last instance and a tech was sent to my house instead of replacing the STB and it was a similar thing with the outside wiring. I don't really care since I'm always paying rent on it but I just think that's dumb. In the end, what is really saved by doing all of that? The term "investment" as in investing time and a little more money to solve a problem definitely isn't in the modern day business vocabulary.
Of course, it's all about the money and not the quality and not about the customer.
I didn't even grow up with cable TV and quite honestly, I never wanted any of this until the day it was decided to pull the plug on analog reception via the antenna. All the profits go to the CEOs and the corporate giants expand and take over even more. I don't exactly call that "progress" and for all that money you are now forced to pay per month, the package includes all of these extra features which were never essential to begin with. I'll never understand what the whole sudden "emergency" was to have to force everyone to do this so that now you have to pay all this money per month just to get decent TV reception. Going digital was really a joke in the end and the converter boxes just kept everyone quiet about it.
And believe me, I know the whole mentality about being so cheap everything and I think it stinks. The lowest possible cost. It's wrong over the long run.

Hello All: What to thank everyone in advance for taking the time to respond to this post: We just had a 600 laptop image delopoyment of macbook pro's and since we were rushed to do this in one day-. i forgot to connect them to wireless before creating

Hello All:
What to thank everyone in advance for taking the time to respond to this post:
We just had a 600 laptop image delopoyment of macbook pro's and since we
were rushed to do this in one day…. i forgot to connect them to wireless before
creating an image. (worked from 5am ~ 5 am)
DOES ANYONE KNOW HOW TO create a login script, where to place it,
and how to push out wireless setting so when a user logs in, it would automatically
bind them to a certain wireless?
We want to strictly do this through our Mac os x server snow leopard.
Please help as I am going back this Sunday to resolve this. I will have to
manually open up 600 laptops and add them to the wireless if i don't
find out a solution.

THANKS A BUNCH!
BUT!!!
can you help me create a script with this information.
You led me to the right direction. I will be using mac os x server and doing login script.
here is what i typed up so far but i don't know how to make the file. I know the command to run throgh shell but do not know how to make the file run so when i put it in login script it will place this wireless setting on all computers.
They are ging to be using this information:
/usr/sbin/networksetup -addpreferredwirelessnetworkatindex Airport atams 0 WPA2 [F3fd+mi7yV]]
/usr/sbin/networksetup -setairportnetwork Airport atams F3fd+mi7yV
-removepreferredwirelessnetwork Airport heritage
I did this on terminal and it worked. so how can i know deploy this to all laptops that are directly plugged in.

My ipod fell in the bath tub i shook the water out and put it in rice a few days and it will only works when on the charger and when i take it off the screeen goes black

my ipod touch fell into the bath tub a few days ago, i shook out the water and put it in rice, but the screen on it is really very cracked and im afraid it might have really ruined it, it turns on but only when on the dock and as soon as i take it off the dock it turn off the whole screen goes black

Dry it in rice longer. Then try restoring to factory settings/new iPod. If still problem
Apple will exchange your iPod for a refurbished one for $199 for a 64 GB 4G iPod and $99 for the other 4G iPods. They do not fix yours.
Apple - iPod Repair price

Taking the Labor out of Labor Day: HP Support Assistant

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