Target Group Integration on Cloud for Customer

Hi everyone,
I just need to know if it´s possible to integrate CRM´s Target Groups in Cloud for Customer, i just checked the Integration Guide1405, but no information is displayed. But in Communication´s Arrangement functionality we have a scenario to manage Target Groups, so i understand we can import from CRM as backend in our Cloud for Customer system.
Any idea of how to do it?
Thanks in advance,
Regards

Hi Thierry,
in general the guide refers to opening a ticket in the SuccessFactors support portal to request the ticket. As this is your first implementation you probably don't have a registered user in here.
Question:
Do you have someone else on the project/at the customer to help with the basic implementation of the SuccessFactors Platform? If yes, please ask this person to open a ticket with SuccessFactors support.
If not, then you can also open the ticket directly in C4C and it should be internally routed to the appropriate support contact.
Please note: In addition you will also need to do some basic configuration of the SuccessFactors Platform and SAP Jam. More information about initial steps to access and setup
the SuccessFactors Platform for SAP Jam can be found in the document „Setting up SAP Jam for Integration with other SAP Solutions” included in the package “SAP Best Practice for SAP Cloud for Customer Integration” available at http://service.sap.com/rds-cfc-erp
If you are interested in more information, please check out the respective training offerings for SuccessFactors Platform and SAP Jam available as "Academy Courses".
Hope this helps,
Ingo

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