Task related to timesheet entries

i have the task TS 20000460 which is relateed to time sheet entries with the default rule 00000157 for determining the superior positon and the custom user exit
(cats0008) for determining the approver the task is set in the data entry profile
and everything is fine in the production environment but suddenly we get a issue from the end user saying that the notification to the managers not being sent what could be the probale reason
RH_ACT_LEADING_POSITION is the Fm used in the rule
thanks in advance

What do you mean by notification? The task or an e-mail notifying the user of new tasks? If it is the task, check SWIA or SWI1 to see if the task is started around the time the time sheet is saved. You can then check the logging for any problems.
If it is a notification check in scot if mails are being sent, or even if the emails are being created.
Regards,
Martin

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In the Performance Monitor data were are getting several failed status' for the PMU 'JOLT Request' and PMU Details 'ICPanel'. In the additional data area it states:
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PeopleSoft 9.0
Weblogic 9.2
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Have you tried raising a SR on oracle support?
Also, Timesheet performance is a known issue and there are multiple such issues reported on metalink. You can look at the issues for potential solutions!
https://support.oracle.com/CSP/main/article?cmd=show&id=659033.1&type=NOT
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=PROBLEM&id=857761.1
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=PROBLEM&id=961924.1

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Why not simply include it here? Is it secret, so you can put it here, but would have to kill everyone reading the thread?
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Thanks for your reply,,
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Edited by: A Bhardwaj on Sep 25, 2009 12:29 PM

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@Siddharth: I remember we went over this a while ago but am posting it here for the benefit of a renewed discussion.
The validation in the CATS User exit will kick in only when the user clicks on the Check & Refresh button, which I believe isn't user friendly. What if the user enters a bunch of entries only to realize that he/she shouldn't be doing so, wouldn't it be frustrating? I would rather expect the restriction to occur at a higher level, i.e. the user should not be allowed to pick a date that the business logic decides (could be 'n' pay periods going back from system date). As you we know, there are at least 3/4 ways a user can pick a date in the past on the Record Working Time Application.
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Task related to timesheet entries

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