Team members see projects, sprints, code, burndown chart, but cannot see backlog items (not even the tasks assigned to them)

I have a VS Online account (http://tec.visualstudio.com), I created it with my [email protected] ID, now I want to use it for the projects at the university I work for. My work ID is [email protected], and my jobmates use others...
The University has the MSDN Subscription and we have assigned permissions for it.
We can see some things in the projects but none of the users (except for the [email protected] ID) can see the baclog items and the boards...

Hi Christian,
Thanks for your post.
Your Free users cannot see the Backlog items and Board pages too? Please share your screenshot(s) here.
For licenses to users in VSO, please refer to:
http://www.visualstudio.com/get-started/assign-licenses-to-users-vs.
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