Telco nightly "REX" tests hang BRI ports on 3700

Several nights out of the week telco does a "REX" [?] test. When they do this, it hangs the BRI channels and they go in to a Deactivated state. I have to reboot the router to get them out of that state, bouncing the BRI interface doesn't fix it. Telco said that it was a bug in the router. Of course, they couldn't elaborate on that. Neverthelesss, I still need to know if there is something in the code or something with telco that I can check. I'm at the typical telco stalemate. There are 27 sites with the same hardware and software configuration and only this one site has the problem. Any ideas? Below is the hardware/software and some debugs that were captured. For now, I had telco turn the auto tests off so I don't have to reboot the router twice a week but I need to go back and re-visit this issue.
Voice NM-HD-2V
VIC2-2BRI-NT/TE
c3745-ipvoice-mz.123-11.T8.bin
isdn switch-type basic-5ess
Jan 29 02:20:49 172.200.95.1 283077: Jan 29 02:09:04.269: ISDN BR2/2 Q921: User TX -> RRp sapi=0 tei=89 nr=53
Jan 29 02:21:15 172.200.95.1 283091: Jan 29 02:09:34.330: ISDN BR2/2 Q921: User TX -> RRp sapi=0 tei=89 nr=53
Jan 29 02:21:15 172.200.95.1 283091: Jan 29 02:09:34.330: ISDN BR2/2 Q921: User TX -> RRp sapi=0 tei=89 nr=53
Jan 29 02:21:23 172.200.95.1 283092: Jan 29 02:09:34.342: ISDN BR2/2 Q921: User RX <- RRf sapi=0 tei=89 nr=74
Jan 29 02:21:23 172.200.95.1 283092: Jan 29 02:09:34.342: ISDN BR2/2 Q921: User RX <- RRf sapi=0 tei=89 nr=74
Jan 29 02:21:40 172.200.95.1 283099: Jan 29 02:09:46.039: ISDN BR2/2 Q921: User RX <- UI sapi=0 tei=127
Jan 29 02:21:40 172.200.95.1 283099: Jan 29 02:09:46.039: ISDN BR2/2 Q921: User RX <- UI sapi=0 tei=127
Jan 29 02:27:17 172.200.95.1 283205: Jan 29 02:14:47.105: ISDN BR2/2 Q921: User RX <- UI sapi=0 tei=127
Jan 29 02:36:05 172.200.95.1 283230: Jan 29 02:34:40.064: ISDN BR2/2 Q921: User RX <- UI sapi=0 tei=127
Jan 29 02:36:13 172.200.95.1 283231: Jan 29 02:34:40.064: ISDN BR2/2 Q931: MANAGEMENT_INFO pd = 8 callref = 0x00
Jan 29 02:36:47 172.200.95.1 283235: Jan 29 02:34:41.170: ISDN BR2/2 Q921: User RX <- UI sapi=0 tei=127
Jan 29 02:36:55 172.200.95.1 283236: Jan 29 02:34:41.170: ISDN BR2/2 Q931: MANAGEMENT_INFO pd = 8 callref = 0x00
Jan 29 02:55:50 172.200.95.1 283260: .Jan 29 02:54:30.392: ISDN BR2/2 Q921: User RX <- UI sapi=0 tei=127
Jan 29 02:55:58 172.200.95.1 283261: .Jan 29 02:54:30.392: ISDN BR2/2 Q931: MANAGEMENT_INFO pd = 8 callref = 0x00
Jan 29 02:56:32 172.200.95.1 283265: .Jan 29 02:54:31.490: ISDN BR2/2 Q921: User RX <- UI sapi=0 tei=127
Jan 29 02:56:41 172.200.95.1 283266: .Jan 29 02:54:31.490: ISDN BR2/2 Q931: MANAGEMENT_INFO pd = 8 callref = 0x00
Feb 8 09:29:34.579: ISDN BR2/2 Q921: User TX -> RR sapi=0 tei=81 nr=3
Feb 8 09:29:34.579: ISDN BR2/2 **ERROR**: host_information: Unexpected INFO - call id 0x0
Feb 8 09:29:34.603: ISDN BR2/2 Q921: User RX <- INFO sapi=0 tei=81, ns=3 nr=3
Feb 8 09:29:34.603: ISDN BR2/2 Q931: INFORMATION pd = 8 callref = N/A
Locking Shift to Codeset 6
Codeset 6 IE 0x22 i = 0x01
Codeset 6 IE 0x32 i = 0x01
Codeset 6 IE 0x3B i = 0x10
Feb 8 09:29:34.603: ISDN BR2/2 Q921: User TX -> RR sapi=0 tei=81 nr=4
Feb 8 09:29:34.603: ISDN BR2/2 **ERROR**: host_information: Unexpected INFO with no channel id - call id 0x0
Feb 8 09:29:35.040: %LINEPROTO-5-UPDOWN: Line protocol on Interface BRI2/2:1, changed state to down
Feb 8 09:29:35.040: %LINEPROTO-5-UPDOWN: Line protocol on Interface BRI2/2:2, changed state to down

Hi, the codes I gave are supposed to be 5ess commands to disable rex, thing that they did already for you.
If you can confirm that interface became unusable immediately after the packed above, you have captured the packet already.
I would not worry about bumping the CCME version just for a test. Newer IOS as still many bugfixes for ISDN. On the ISR, you can keep two images on flash and go back as required, however there are no compatibility issue.
As telco disabled the test now and probably will not press to reinstate it, you have resolved but if the bug exist and is not know, that would benefit all the cisco users.

Similar Messages

  • How to test if a port number is already in use ?

    Hi,
    How can I know if a given port is already is use by another program ? I have wrote a TFTP Server in Java that is working on (of course) port 69. The problem, is that I have to start the server with admin rights, because it uses port 69. I then have to start another program (with user rights) and I have to be sure that the TFTP server is running. So how can I test if the port number 69 is already in use, i.e my TFTP Server is already running ?
    Thanks
    Chris

    I should add a few things, because it would actually be simple to test this with a simple
    Socket s = new Socket("localhost",69);
    If I had a IOException, it is almost sure that the server is not running on port 69. Now even if I start the server, i.e the thread to listen on 69, if I do a port scan or use the above code, I have as reponse that there is nothing on port 69. Why this ? It is because I use DatagramSocket ? Or because the port becomes active only after the first exchange of data ?
    Thanks
    Chris

  • How to test FireWire 800 port

    Hello -
    My MBP's FW800 stopped working on my WD MyBook 1Terabyte Pro Edition II HD. I tested with an identical MyBook HD and same. I switched cables. Nada.
    Both FW400 and USB work just fine.
    Any way to test/verify the port is dead without having to take it in for service check, which means I am without a computer for a week or two?
    Thanks for any sage advice given.
    Steve

    hi fgm14,
    "If you connect a bus powered firewire device
    (Firelite) in my case. You MUST NOT connect any other
    firewire drive EVEN IF POWERED in either the 800 or
    the 400 port"
    I found this info too. I think it was the reason for "killing" the 800 port temporarily (see my post above).
    In fact both, hd and camera were self-powered during capturing. In my Case there is one special aspect which MAY have caused the port-killing: I think - I'm not sure - that I disconnected the camera's power plug after capturing but let the camera-fw-400-port connected. Maybe the mbp thought (so far it is able to do? from now on the fw-400-unit is to be bus powered.
    At the moment I solved it this way:
    - external hd connected to the 800 port of the mbp c2d
    - camera connected to 400 port of the external hd
    So far it works: capturing dv-material with final cut pro to the external hd.
    I find this a great pain - can anyone else confirm
    this advice?
    In fact it IS a great pain having 2 ports one cannot use simultanously without paying a lot of attention on how the parts are powered. Is this apple-like? I think we have to consider: it is - as the myth of apple products reliability is only a myth! I had 2 logic boards to be replaced (G4, G5; in both cases one of the two processors didn't work right from the start), three 23'' acd's were returned because low color and lightning quality before I bought a even cheaper eizo-model.
    I love the apple hard- and software-designs and maybe on windows its much more trouble with the system, but is it satisfying enough?
    Does Apple ever answer these forum questions - I see
    no way to talk to them after 90 days.
    My experience: the only way is to buy an apple care protection plan to reduce your efforts and costs for a time. Normally phone support ends up in "Please contact your local apple service provider."
    Good luck
    ccp
    G4 · G5 · MBP C2D   Mac OS X (10.4.9)  

  • Apple Hardware Test hangs

    I'm trying to run the AHT to diagnose recurring kernel panics, but the test hangs after ~10 seconds for the standard test and after ~2.5 minutes for the extended test. Has anyone seen this before? I'm running memtest now so I can get some kind of idea what's going on, but if it comes back clean, I have no idea what to do next.

    to diagnose recurring kernel panics
    If you have been having kernel panics, the reasons are recorded in the logs. All you need to do is read them out and cut and paste them here (text only please, not a screenshot) and readers will be happy to look them over for you. if they are caused by hardware, it will indicate what subsytem, and possibly more.
    Mac OS X: How to log a kernel panic

  • Use FXO ports instead of BRI ports

    Newbie to UC500 but experienced IP engineer: My model of UC500 has built-in BRI ports. I have purchased a VWIC2-2FXO card to use for the public switched network instead of the BRI ports. Cisco Configuration Assistant -> Configure -> Telephony -> Voice ->Device initially shows Built In: 4 FXS and Built In: 4 FXO. It then has a think about it and changes to Built In: 4 FXS and Built In: 2 BRI which is fine. However, it is only then that the panel below shows Public Switched Telephone Network and gives me the option of Basic Rate Interface BRI Switch Type. I can change this from the default Basic-NET3 to None but was hoping to see the FXO ports appear in the panel. Any assistance on FXO on VIC to be confogured for Public Switched Telephone Network would be appreciated. I have trawled various manuals but no joy so far.

    to configure FXO
    lets say u have fox port 0/0/1
    and u want any call comes to this number to dial internal IP phon with number 1234
    voice-port 0/0/1
    connection plar-opx 1234
    if u wanna forward this number to internal callmanger if u have internal callmanger u need voip dial peer like
    dial-perr voice 91 voip
    destination-pattren 1234
    session target ipv4:[ccm ip]
    UC500 like CME phones connect directly to it then no need for voip dial-peer
    but u need dial peer as the followinf one
    now if u wanna route calls to outside u can make the following dia-peer
    dial-peer voice 9 pots
    destination-pattren 9.T
    port 0/0/1
    the above dialpeer expect the user dial 9 folloowed by the pstn number the this dial peer will strip out the 9 and forward the rest of the dialed number
    good luck
    if helpful Rate

  • How can I test my thunderbolt port? It's not working after the update to 10.10.1

    I have been using my computer with the Thunderbolt Port for a while and after updating to 10.10.1 and after I while of using my computer I tried to use the thunderbolt port with my external monitor.. and it doesn't work at all.. video doesn't come out.. I tried a different screen with the mini adapter from thunderbolt to HDMI and another with thunderbolt to VGA and in both adapters I don't get video from my mac.
    Any idea how can I test my Thunder bolt port?
    This is what I have done:
    1 cable adapter thunder bolt to mini HDMI to an LCD screen with HDMI : No video, but my computer detects that there is something connected
    2 cable adapter thunder bolt to VGA to an LCD screen with VGA : No video, but my computer detects that there is something connected
    3 cable adapter thunder bolt to mini HDMI to an 40' TV with HDMI : No video, but my computer detects that there is something connected
    All the test pass from the Hardware test at the startup (press D at boot time).
    Any ideas? my guarantee it's expired and no coverage. Due the nature of where the port it's installed, if this is a hardware problem seems that I will (may be) have to buy the Logic Board.. no good. No bueno!!
    Thanks!!!

    restore iPhone

  • Testing fire wire port

    I have tried several times to test my fire wire port on this mac mini. I tnever does anything differently than boot up.
    I am hooking up an audio interface and cant seem to get it to recognize the unit. I have tried testing the port, different cables and even purchased a 2nd interface thinking my original was the problem
    Help
    Mac Mini
    M box pro
    pro tools 10
    Chase

    Just for the record, I have friends that have the exact same setup as I do. It works flawlessly. They are using the same OS in both pro tools and apple. This seems to be a hardware connection issue. My Mac Mini does not recognize the M Box Pro audio interface I am using.
    I have 2 m box pros doing the same thing. I have used 3 fire wire cables.
    I first want to test the fire wire port on the mac mini, I need to know if it works at all. I tested it once and have not been able to conduct the test again. I believe this is some sort of internal set up issue. All of the software and hardware is identical to what several friends have.

  • My windows 7 laptop with current itunes working will not recognize my ipod touch as new hardware/device. I tested my usb port, rebooted computer with and without ipod - no luck. Ideas?

    Mested usb port-oky windows 7 laptop with current itunes working will not reognize my ipod as a new device/hardware.  I have tested usb port-ok; rebooted with and without ipod plugged - no luck. Ideas?

    Not uncommon. Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • DV7-1220ed BIOS disk test fails in full test (hangs). Is this the disk or the controller?

    Hi,
    my DV7-1220ed started failing with BSOD after I used CCcleaner software.
    I decided to reinstall the PC, but still there seems to be a problem with the disk.
    Sometimes it stalls, and then I can see the disk light on almost constantly and you can hear it spin in a repeating pattern.
    BIOS disk test is OK in Quick test, but hangs in Full test at 0%. Can't stop it with ESC key, have to poff/pon.
    Any idea if this is the disk or the controller?
    Can I move the disk to the free slot to see if this is a controller problem?
    Any help would be appreciated.
    I also used the 'mstd' utility to send info.
    Thanks,
    Jaap

    Hi,
    If you have created your set of Recovery DVDs, these will automatically format the HDD as part of the installation process as well as re-creating all the partitions that were originally on your notebook.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • KT4VL Memory test HANG

    System Specs:
     2000+XP
     KT4VL
     GeForce2 TI 64MB
     Maxtor DiamondMax Plus 9 60GB
     DDR Modules tried:
      Samsung PC2700 (256 & 512)
      Nanya PC2700
     Antec True 430
    I just put this system together today and it wont get past the memory test according to the D-LED. I tried all three of these DDR Modules (in all three of the DIMMs- one at a time). The system never gets past this test and hangs at this point.
     All the listed DDR work in my other systems yet this mobo wont do anything. Very frustrating!!!
    So far I have cleared the CMOS... removed all the other PCI cards besides the Graphics Card.
    The PSU works with my other 2000+XP system (KT3 Ultra2) so I know its not the psu or anything of the sort. I am clueless on where this problem lies. The bios never even gets a chance to load ... and there isnt an OS on it yet since it never gets past the mem test during startup.
    Please help- Want to know if its the mobo or something else.

    Pazul,
    I don't really get you clear. Are you using 1 stick of RAM and you have tried 3 different stick and none of each of them work?
    Or you try to put 3 sticks of different RAM occupying 3 slots? If so, I would suggest you swap your RAM to 1 or 2 identical one. Occupying all 3 slots with different RAM is only to find problems.
    As you're mixing different type of RAM, at most you can go is just 2 sticks of RAM, on slot 1 and slot 3. Unless you want to slow the RAM to run at only PC1600 speed, else this is not very feasible to do so.
    Also, check each stick of your RAM with http://www.memtest86.com

  • MDS 9222i testing with looped port

    is it possible to define a looped N-port on an MDS9222i (should just send the traffic back from receive to send)? if so, what command is needed? haven't found one so far but the data sheet tells me it should be possible.
    thanks for any advice.
    mat

    http://www.cisco.com/en/US/docs/switches/datacenter/mds9000/sw/4_1/configuration/guides/cli_4_1/sys.html#wp1195879
    Performing Internal Loopback Tests
    You can run manual loopback tests to identify hardware errors in the data path in the switching or services modules, and the control path in the supervisor modules. Internal loopback tests send and receive FC2 frames to/from the same ports and provide the round trip time taken in microseconds. These tests are available for Fibre Channel, IPS, and iSCSI interfaces.
    Use the EXEC-level system health internal-loopback command to explicitly run this test on demand (when requested by the user) within ports for the entire module.
    switch# system health internal-loopback interface iscsi 8/1
    Internal loopback test on interface iscsi8/1 was  successful.
    Sent 1 received 1 frames
    Round trip time taken is 79 useconds
    Use the EXEC-level system health internal-loopback command to explicitly run this test on demand (when requested by the user) within ports for the entire module and override the frame count configured on the switch.
    switch# system health internal-loopback interface iscsi 8/1 frame-count 20
    Internal loopback test on interface iscsi8/1 was  successful.
    Sent 1 received 1 frames
    Round trip time taken is 79 useconds
    Use the EXEC-level system health internal-loopback command to explicitly run this test on demand (when requested by the user) within ports for the entire module and override the frame length configured on the switch.
    switch# system health internal-loopback interface iscsi 8/1 frame-count 32
    Internal loopback test on interface iscsi8/1 was  successful.
    Sent 1 received 1 frames
    Round trip time taken is 79 useconds

  • 848P Neo LS "Memory Detection Test" hang

    On ocassion my pc won't do a soft reboot.  It hangs at the MD Test. ( according to the Diagnostic LED's on the back.  I've swapped the Dimms slots (only 2 on this board )  and I've ran windows mem test from a floppy. No errors were found w/it.  
    And sometimes it reboots up normally.
    Is this perhaps due to a weak power supply?

    OK, i upped the DRAM voltage to 2.70.  Only way to do that on my board is to enable performace settings in the bios.  So, I then disabled "overclocking" and had to reset ALL my settings.
    Ya know, why does MSI offer a board w/SATA and even when you use the Performance settings you still have to go and change the On-Chip ATA operation mode from legacy to native and THEN you STILL have to adjust so the SATA is read 1st, whew. not to mention the other settings.  Like enable floppy drive seek and the like.
    Anyway, when i did ALL this, and "saved settings" It STILL hung at reboot.  System is on, keyboard is active optical drive checks itself out, but no signal to my monitor, and it will stay like that for infinity! LOL
    Is my power supply perhaps to small?  I have a 400watt:
    from the label on it's side,
    SH     SH-400ATX
    (all it gives is the colors of the individual power cables and there respective outputs, so... here goes)
    ORANGE:  +3.3V   20A MAX
    RED      :  +5V   40AMAX
    YELLOW:  +12V   16A MAX
    WHITE:  -5V   0.5A MAX
    BLUE:  -12V   0.5A MAX
    PURPLE:  +5SVSB   2A MAX    
    I would use this PSU if i thought it would last, but I've had it in another system for about 2 years and I dont know how much "life" it might have left in it.
    How do you know if your PSU is going bad anyway, .... Just wait for the fan to start making a noise?

  • How can I test the usb port on my Time Capsule to see if it is working?

    Ever since lightening struck nearby (which took out our internet and copy machine) the printer I had connected to the usb port on my Time Capsule in my office has has failed to print through the TC. I can plug the printer directly into my MacBookAir and can print just fine. So there is nothing wrong with the printer nor the usb cable.
    I've turned off and unplugged the printer with the usb cable connected & disconnected to the TC, no change. I've unplugged the TC, no change. I've opened the printer utility several times, and always get the "offline" error. I open the print queue, and it says the printer is not connected. I reinstalled the driver for the printer, still the same thing.
    I'm starting to wonder if the usb port on my Time Capsule got fried. Any help anyone can give in trying to see if the usb port even functions anymore would be greatly appreciated.
    My Time Capsule is model no. A1409.

    Power is not likely to be killed .. it is the data components that are more fragile.
    So you do have power which as you say is why the USB flashes.. but you don't have signal.
    The only other thing you can do is use USB powered hub.. if you have one handy.. but I would not go out and buy one.
    A damaged board is impossible (at cost less than replacement TC) to repair. And repairers do not like working on stuff damaged by lightning as components that did survive were stressed.. the transistor junctions become liable to fail at any time.. so you repair it and it just keeps coming back as not working. Sorry if you cannot use it without USB junk it and buy a replacement. A second hand Gen3 is about the best of them it seems.
    You can also buy an ethernet to USB print server.. but a new ethernet or wireless network printer is probably near to the same price.
    You can hunt ebay for second hand USB print servers.. or airport express, extreme or TC.. often you can find something suitable for just a few dollars if you shop well. Since you don't need the latest greatest to do this sort of job.. and people are disposing of things like USB print servers as soon as they buy network printers.

  • How do you test your firewire port

    I have a bad feeling that I might have fried my firewire port by "hot-plugging" a Mbox pro into my MacBook Pro (I'm an idiot). Does anyone know if there is a simple way to check if the firewire port is still operable?
    Thanks

    doagan wrote:
    there is a simple way to check if the firewire port is still operable?
    First thing to do:
    System Profiler > Hardware > FireWire
    What does it say?
    Second, try it with a known-good FW device. Even if SP reports FW present, it's possible that it's not working. If you plug in and turn on the known-good FW device and SP reports its presence, the port should be OK.
    I might have fried my firewire port by "hot-plugging" a Mbox pro
    The FW specification allows for hot swapping. However, there have been reports of damage occurring due to hot swapping. The problems seem to have to do with badly designed hardware or with connector issues, eg,
    <http://www.sounddevices.com/notes/recorders/file-transfer/firewire-hot-plugging/>

  • Error when testing INTEGRATION_DIRECTORY_HMI rfc port

    hi friends,
    I have created a RFC port of type HTTP INTEGRATION_DIRECTORY_HMI it was working fine tillyesterday..
    All of a sudden 2day when i am executing the proxy i got error. when i check the rfc is not working.. and giving this error ..
    ICM_HTTP_CONNECTION_FAILED
    Please suggest me what can i do for that..
    Regards
    Vijay

    hi
    In my case all the four rfcs
    INTEGRATION_DIRECTORY_HMI
    2.        SAPISU_XID
    3.        LCRSAPRFC
    4.        SAPSLDAPI
    are working fine..
    and now sproxy is not working now ..
    Repository Version   UNKNOWN
    when i check =>Check/maintain with report SPROX_CHECK_IFR_ADDRESS
    i am geeting this error.
    Regards
    Vijay

Maybe you are looking for