TEM: when attendee is in Waiting list status, workflow should triger notifi

Dear Professionals,
In TEM, we have a scenario where, if an employee/attendee has booked for an event and in waiting list status, when his waiting list status changes to normal booking (bacause of the cancellations in normal booked) a notification mail should be triger to the manager.
We have identified tables related to attendee status and need help/suggestion on: how this can be designed/achieved in workflow?
what are the workflow tasks standard can be used?
what are the workflow containers required and what parameters need to be passed from workflow container to task container?
<< Moderator message - Everyone's problem is important >>
Regards
Chandrashekar
Edited by: CVKHCM on Oct 26, 2010 9:16 AM
Edited by: Rob Burbank on Oct 26, 2010 3:18 PM

Hi
First you need to determine the object type and the event associated with this requirement. In order to trace that, switch on the event trace using SWELS and then change the status to the normal book and come back in t-code SWEL to find out the event.
Once you determine that , then you can create a workflow using the above event as the Triggering event. Looking at the object type you can determine the various attributes which can be passed from the object to Workflow Container.
In case, if you didnt find the standard object and event for this scenario then developers can create an object type and event for this scenario and from there workflow can be initiated.
Regards
Waz

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I need your suggestions for following issue:
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Dear Dilek,
We are using "SAP ECC 6.0";, and I've gone through the note 654969, the symptom of the case is as following:
Symptom of note 654969:
The error message: The waiting list has reached maximum capacity, pops
up sometimes when rebooking attendees and the waiting list is not jet
full.
1. Please suggest me whether it is applicable for "SAP ECC 6.0"; or not? in the said note "SAP ECC 6.0" is not highlighted.
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m3brown wrote:
Hi All,
I put my name on the preferred waiting list for the iPad at my local apple store (Mass) on July 11th. The first time I talked to someone, he said it would take 2 weeks. The next time I talked to someone they said it would take a couple of days. Then I talked to someone else and he said "it could take a couple of days or a couple of months, we don't know".
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You should just order it online. I think that supply is tight for the device everywhere.
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https://supportforums.cisco.com/thread/2175958?tstart=30
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4-4-4-4-3-3-3-3-2-2-2-2-2-2-2-2-2-1-1-1
if the new call is from a customer whos priority = 7 (which is higher than the first call in the waiting list -4 in our case-) put this call at the beginning of the queue and reject the last call?
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7-4-4-4-4-3-3-3-3-2-2-2-2-2-2-2-2-2-1-1
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What I mean with the term dynamic is that there is no specific number of priority levels
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TEM: when attendee is in Waiting list status, workflow should triger notifi

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