Thanks to users for line saver rental info

Hi
I found the Forum comments by chance on the advance line saver rental. I had read BT's conditions and didn't think I was eligible as a Weekend inclusive call package user and no any point in upgrading to Evenings & Weekends at additional £2.99/month. However, thanks to other users comments I successfully applied for the advance line rental.
BT need to add in their notes that those on Weekend call packages are also eligible to apply!

The recent bill I received would confuse most people - However all three line entries for my line rental are for £0.00 which is correct overall as I have paid it in advance for the year. However it does appear that they haven't bothered to explain on the bill why all the lines are there (presumably due to standard monthly line rental increase that occured on 4th Jan). The other charges on my bill are properly explained .... ie they refund the advance charges from 4th Jan to your bill date that you paid on your last bill and bill you for the period from 4th Jan to your bill date at the new charge rate that applied from 4th Jan pro-rata.

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Line Saver Rental - existing monthly discount and ...

My current BT rental deal is 'Renewable Unlimited Evening and Weekend Plus ', which gives me free evening and weekend calls at £16.60 less £4 discount = £12.60 per month annual renewing contract (started 10 Aug 09).
I also get a £1.25 per month discount for paperless billing, and I know I lose that once I go for Line Saver Rental.
But I understand that my existing monthly contract remains to be reverted to if I take the Line Saver Rental option. So does that mean that, if I allow the Line Saver Rental to lapse after a year, that I go back to my £4 discount deal?
(or even better, does it mean that I would get 12 months' x £4 = £48 discount off my cost of Line Saver Rental?)
Also, by default, my calls are redirected by CPS to Primus at the exchange, but I can route them via BT instead by using a 1280 suffix. Would this still be the situation under a Line Saver Rental contract, and would I still be able to use predial suffices such as 18185?

Hi RatAtAt,
Thanks for posting. When you sing up for the line rental saver option whatever offer you have on your calling package will continue for the duration of the contract. You can find information on the 1280 service here . Hope that helps.
David
BTCare Community Mod
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Line saver rental costs & complicated bill

I paid £141 in advance for Line Saver Rental in Oct 2013. This is still being advertised on the BT site at that rate for 12 months. My latest bill is overly complicated with charges being amended back to Oct last year. However from what I can make out from this bill is that the Line Rental saver charges have changed. Why? If the 12 month rate is still the same as when I paid in October surely there should be no adjustment. Is it not fixed for 12 months anyway?
This months bill, because of the changes to the BT tariffs has no end of credits and recharges itemised. How on earth is anyone supposed to know if it is correct - far too complicated.

The recent bill I received would confuse most people - However all three line entries for my line rental are for £0.00 which is correct overall as I have paid it in advance for the year. However it does appear that they haven't bothered to explain on the bill why all the lines are there (presumably due to standard monthly line rental increase that occured on 4th Jan). The other charges on my bill are properly explained .... ie they refund the advance charges from 4th Jan to your bill date that you paid on your last bill and bill you for the period from 4th Jan to your bill date at the new charge rate that applied from 4th Jan pro-rata.

Line Saver Rental v. Paper Free Billing

Hi
I'm trying to weigh up the benefits / pitfalls of going for the 'Line Saver Rental' deal and paying £120 up front which would result in a monthly equivalent of £10.
However, I currently have 'Paper Free' billing which gives me a discount of £3.75 / month.
I note that if I opt for 'LSR' it will result in the removal of the 'PF' discount. That would mean an effective monthly line rental of £13.90 less £3.75 = £10.15.
I appreciate that the line rental is being increased from £13.90 to £14.60 from 3/12/11, but based on current prices, is it really worth paying £120 up front for a yearly saving of £1.80??
Assuming that the 'PF' discount is not increased on 3/12, the saving would still only amount to some £10.20 over the year (new monthly rental of £14.60)!
Thoughts anyone?
Grahamb
Solved!
Go to Solution.

I opted to sat with the PF biling discount as I think it is better valie and because that £120 can earn some interest for me rather than being passed to BT - and who knows how long the annual offer will last?
However I feel duty bound to point out at the monthly PF discount is £1.25 and only comes to £3.75 on the quarterly bill.
So after December the 3rd the discounted monhly price is actually £13.35
So it is saving of £3.35 a month or £40 a year.
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Line saver rental

Hi - I'm hoping some one can help - I have a combined bill for 2 phone lines - I have recently signed up to line saver rental - this was activated on 1 line - I contacted BT who advised that I could do the 2nd line online - but I cant seem to get anywhere as the combined billing tells me it is already active. thanks stadds
Solved!
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You can only get Line Rental Saver on one line. See the attached:
http://bt.custhelp.com/app/answers/detail/a_id/13962/c/761,2071,2087

Line Saver Rental and Paper-free billing discount

The Line rental saver conditions state that that, if you sign up, the discount for paper-free billing will stop.
Can you tell me if the paper-free billing discount will be reinstated if I revert to monthly line rental when the line saver contract period ends ?
Thanks

Hi Mw9,
Welcome to the forum and thanks for posting. If you re-sign for the Line Rental Saver option after the initial 12 months you'll be saving even more. If you want to discuss specific details of your account drop me an email to [email protected] and I'll be happy to help.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

When can I opt in for line saver?

Hi,
I recently ordered a phone and broadband package and when I was ordering I was told that I would have to wait until everything was set up before I could opt in for the line rental saver payment. The engineer came today and everything is set up and working fine, but when I went online to try and opt in for the line saver payment it is still saying that I don't have a BT line. How long will it be before I can opt in for the line saver package as I am keen to get it sorted out asap. Thanks for any help you can give me.
Kathryn
Solved!
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but becasefully as u will be billed for usage and line rental after u change this way bt dos things so if u have line on 5 days before line rental saver added u will have five days and my be other changes then line rental changes added after change

Line Saver Rental queries

Hi
Just found out about LSR today and am quite interested.
A few questions:
1: Is this a one-off yearly plan or can it be renewed on subsequent years?
2: I've just paid my bill which includes Unlimited Anytime call plan. My line rental is paid up to November. Does this part of the bill get refunded if I take up the LSR plan? How does it work exactly?
3: The T&C's state paperless bill discount which is worth £15 a year will be removed. Does this get reinstated after the year is up (assuming it's a one-year only plan). I've searched the forum on this and although this has been asked on a couple of occasions it's not been answered. Grateful for clarification.
Thanks in advance
IvorPhone

Hi IvorPhone,
You can renew the Line Rental Saver after the 12 months are up (this will not be done automatically so you'll need to give us a shout back when the time comes to renew).
Any rental which you've paid in advance will be automatically refunded on your next bill as normal.
I can't really comment on what will be available after your LRS contract is up unfortunately as that’s a year away, but if you choose to change back to a monthly/quarterly rental option we’ll be able to review the prices then.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
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Line Saver Rental and Paperless Bill Saving

Hi
It says on the Line rental saver that if you sign up you lose your saving for your paper free billing discount. This ultimately reduces any saving/benefit by £15 per year.
Can you tell me once the line rental saver contract period ends is the paper free billing discount reinstated.
C

Currently i have the unlimited anytime plan, which is NOT subject to an auto renewing contract, i currently pay cash quaterly , what i want to know is: if i decided to get line rental saver from £113 would this change anything with my calling plan such as start a new contract term ? btw i am aware that i would need to sign up for paperless billing and pay for call & calling play by direct debit quarterly or monthly

Bt infinity upgrade form don't work for line saver...

Come on Bt get it sorted !!!

Cryin5freeman wrote:
Placed order.. Been told am only getting 63/20 ;(
OMG what on earth are you going to do with such awful speeds?
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Line saver

Earlier this month I signed up for Line Saver and at the same time chnaged to anytime week end and evenings. However while the anytime chnage is now reflected in my on line details the line saver isn't. In fact my on line bill says I'm being charged monthly rentals! I have spoken to somebody re this and they said
1 The bill had been taken form my £113.88
2 The next bill will sort it all out!
3 Line saver isn't really visiable to the billing system as its been managed by "sales"
All this may be true and there may be no problems but I would be a lot happier if I my on line details actually said I was on line saver rather than still haveing a monthly charge!
Incidently the payments section ofmy account dose record the one off payment for the account but I didn't receive an email confirmimg line saver until I contacted support

Hi PeterW,
Welcome to the forum.
Quick question, when you ordered Line Rental Saver did you pay the £133.88 upfront with a debit/credit card? If you, you're definitely on the package.
Could it be that the order for Line Rental Saver was due to close after the bill was produced (which is why the bill is still showing the charges in advance)? If this is the case, any advanced charges already covered by the Line Rental Saver will be refunded automatically on your next bill.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Line saver tariffs - take a second look at the fig...

Having done the maths on BT's "line saver upfront paying of rental", the deal is not quite what is portrayed, at least not for me. ! currently pay a line rental of £13.29 pm, but get a paper-free discount of £1.25 pm, effectively reducing the line rental to £12.04 pm ( or £144.48 per year). If I change to "line-rental", the monthly fee works out at £9.99 pm (or £119.88 per year). However, on changing to "line-rental saver", I would loose the paper free discount of £1.25 pm, resulting in an effective rate of £11.24 pm. The bottom line saving being only 80p per month (or £09.60 per year, and not the advertised annual saving of £39.60 per year). Hardly an incentive to pay upfront to BT !! P.S. the figures are also pro-rata when the vat increases 20 % in Jan 2011.

Your logic and maths is flawed.
Without Line Saver Rental, the total monthly charge for line rental is £13.29 less the paperless billing discount of £1.25, making £12.04 as you correctly state.
With Line Rental Saver, the monthly charge is one twelfth of £119.88 which is £9.99, meaning that you are saving £2.05 per month or £24.60 per year.
Your logic is flawed in double accounting the paperless billing discount.
What is advertised is correct for new customers who cannot get the paperless billing discount as it has been generally removed for new customers.
Their saving is hence £24.60 plus twelve times £1.25 which equals £39.60 for new customers.

Signing up for Line Rental Saver online

I'm having the same problem other people appear to be having in that I'm unable to sign up for Line Rental Saver online. The link takes me to the Unlimited Anytime Calls signup page and there is no indication of being able to sign up for Line Rental Saver even if I sign up for Unlimited Anytime calls.
Other threads have suggested contacting the forum moderator which I have done but three days later all I have is an acknowledgement of my email.
I tried to discuss this using Chat Online which was terminated by the operator and a follow up phone call proved to be a waste of time. As I signed up for the Unlimited Evening and Weekend calls package over the phone ages ago and the order was never processed (I'm still on Weekend calls only) I'm happier not having to deal with a call centre as BT don't seem to want to provide any kind of customer service.
I'm tempted to walk away from my contract which was recently rolled-over by BT, what penalty charges will I incur if I switch to another provider?

Hi auntyannie,
I can see your email is in the queue so I'll get back to you as soon as possible about this.
All the best,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Paid up-front for Line Rental Saver - but my first...

Hello everyone
Just received my first combined bill for BT infinity and calls, but I am so confused I need to ask:
- I paid my line rental up front for the year
- This shows correctly on my bill as £141
- Further down the bill I have two charges for Line rental - why is this?
Also - I added Evening calls to my plan, but I only see Unlimited Eve calls there. very strange.
Any help / advice appreciated

your package includes weekend calls and you have an add-on on evening calls. all the packages are now shown differently with likes of add-on for evening calls which then gives you evening and weekend calls. there is another add-on of anytime calls which shows on your bill as an add-on. this was very confusing when first started in feb 2013
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Advice needed: many lines terminating to same user for multiple numbers...

In our situation, there are many numbers that can terminate into one user for many different reasons. I.E. A help line for product A, and a sales line for product B. Some users have up to 14 different numbers that they will be responsible for. It is a CCM 4.2 envorionment, with unity unified msg. The user needs to be able to differentiate between the called numbers. Aside from using multiple lines on a sidecar 7914, is there an alternate solution for changing the appearance of the called number? Would forwarded route points be able to pass calling and called line information via the 7960 screen?
Thank you.

Yes, that will work. Take a look at the following post for the required steps.
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=IP%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddb5957/0#selected_message
Hope this helps. If so, please rate the post.
Brandon

Thanks to users for line saver rental info

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