The approver does not show in the approval preview after saving sh. cart

Hi ,
I would appreciate if anyone can reply me for fixing the problem.
Problem: The approver does not show in the approval preview after the shopping cart is saved, however before saving the shopping cart it shows the approver in the approval preview. We are using two workflows: WS10000060 Auto approval and WS10000276- 1 level spending limit approval.
Details of the problem:
The following steps specify the problem in detail , it is applicable for both the workflows WS10000060 Auto approval and WS10000276- 1 level spending limit approval.
1.     Shopping created
2.     The approval preview shows the approver ( please see #1 in the attached document) before saving the shopping cart.
3.     Shopping cart is saved.
4.     After saving , Check status transaction shows the shopping cart in status awaiting approval
5.     The section approval shows No workflow started , application error occurred
6.     T.Code SWI1 shows the workitem created for the shopping cart but in error.
7.     The work item container does not show any agents
I would appreciate it anyone can reply as to how to fix it ASAP.
Best Regards
Pawan

Hi Disha,
I have synchronised through SWU_OBUF several times since yesterday , but still at the same place.
In the workflow customising - The only red entry which I have is for check entries from HR control tables under Mainiatin definition env. and Mainiatin guded procedure for gateway under guided procedure (new in SRM 5.0) .The verification workflow works fine . Also I think these entries will not impact the workflow functionalhese were red even in my earlier system .
SLG1 shows all green entries and there are no entries in RZ20.
I have specified task TS10008126 as general task as I want anyone who is identified by SLAapprover should be able to process the workitem and as per documentation I can specify this task as standard task.
What should I do.. , anything am I missing .
Thanks and Best Regards
Pawan

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The approver does not show in the approval preview after saving sh. cart

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