The back and forward browser buttons are NOT ALWAYS available to use, so once I open a web-site I can not go back to what I was looking at previously. This has only started happening recently?

The back and forward browser button always works when we first get online, and then over some time it will not work and then will work again (working again is happening less). I have re-started the computer many times to fix the issue.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

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