The Bold, Italic, Underline functions have disappeared from the screen as have the check boxes at the beginning of the intro line

Question

The bold, italic, underline, color hi-lite and other boxes in that line suddenly disappeared from the screen and that section remains blank. However when writing a new message if I mouse over the area the boxes re-appear but without their previous alliterations. Also the system does not allow me to color hi-lite text and shows all the colors in a very fuzzy format when I mouse over where the hi-lite box used to be. Additionally the check box at the front of the email subject line has also disappeared but, again, if I mouse over & click it will perform a delete or other function. Need help!

Answer 1

Hi ITBobbyP,
According to your description, there are two text boxes at the bottom of the tablix and both of them are outside the tablix. When you export the report to excel, the upper text box could not be displayed.
Microsoft Excel places limitations on exported reports due to the capabilities of Excel and its file formats. The following limitations apply to text boxes and text:
Text box values that are expressions are not converted to Excel formulas.
Text boxes are rendered within one Excel cell.
The text effect "Overline" is not supported in Excel.
Excel adds a default padding of approximately 3.75 points to the left and right sides of cells. If a text box’s padding settings are less than 3.75 points and is just barely wide enough to accommodate the text, the text may wrap in Excel.
To troubleshoot the problem, please make sure that the text box meet the limitations. In addition, please validate that visibility of the text box is set to true, it’s better to set CanGrow property of text box to false.
If the problem remain unresolved, i would appreciate it if you could give us detailed information about the report, I would be appreciated it if you could provide sample data and screenshot of the report. It will help us move more quickly toward a solution.
Thanks,
Wendy Fu