The Craziness of iTunes 8 and iPhone
iTunes 8 loves to tell me I have an Application for download for my iPhone so I go to it and get ERROR 5002!
iTunes 8 also loves to takeover my Network ports so that I have no access to the internet until I FORCE QUIT it. This happens when attempting to access the store and Safari, Firefox, iDisk sync etc just hang. Force Quit releases the strangle hold most of the time. Otherwise I need to
Yesterday, iTunes 8 decided I had 13 updates and deleted 13 applications on my iPhone (1st gen) OS 2.1.
I had iTunes 8 do a factory restore of my iPhone assuming that would get rid of any unknown corruption. The restore worked fine and my missing apps were still missing however they're showing in /Users/USERNAME/Music/iTunes/Mobile Applications
I took suggestions and downloaded the missing apps from my iPhone and then synced with iTunes 8. The 13 applications update vanished on iTunes 8 however, I did notice that Apple made another change. When I first started downloading apps, the Mobile Applications folder would show the apps "Bloomberg.ipa"; then iTunes 7.7 would add the version when downloaded "Bloomberg 1.2.ipa"! iTunes 8 is back to "Bloomberg.ipa" Why Apple Why?
This morning I'm told by iTunes that I have 1 update. My iPhone says my apps are all up to date. I've got that "We could not complete your iTunes Store request, An unknown error occurred (5002). There was an error in the iTunes Store. Please try again later."
Model Name: Mac Pro
Model Identifier: MacPro3,1
Processor Name: Quad-Core Intel Xeon
Processor Speed: 2.8 GHz
Number Of Processors: 2
Total Number Of Cores: 8
L2 Cache (per processor): 12 MB
Memory: 14 GB
Bus Speed: 1.6 GHz
Boot ROM Version: MP31.006C.B05
SMC Version: 1.25f4
Any other suggestions or do I go back to iTunes 7.7 which worked great?
Finally, Apple, please seriously consider stop adding new features and FIX what you have?
I clicked on every application in iTunes and found one Application that was in Itunes but had been deleted. i deleted that application from iTunes and the error message went away.
Similar Messages
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My Itunes Library and iPhone have fallen out of sync on music over the yearsare - how can I compare my itunes library with my Iphone to see what songs are missing from my library so I can then bring my Library up to date
Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
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Please stop altering the fonts, it makes reading postings extremely difficult. If help is desired, making postings difficult to read is not the way to get help.
Put the device in DFU mode (google it), then restore. -
I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play. I thought iTunes allowed me to transfer music to my iPhone and play it. What am I doing wrong?
Hi skoorb1,
When adding music to iTunes, you can set it to either make a local copy of the file, or simply point to the original location of the file (for example, on an external hard drive). If it is set to do the latter, it will not be able to play or transfer those files when the external hard drive is not plugged in. You may find the following article helpful:
iTunes: About the Add to Library, Import, and Convert functions
http://support.apple.com/kb/ht1347
Regards,
- Brenden -
How do I change the default locations for the iTunes music and iPhone back-up folders?
My computer's hard drive is partitioned, with one partition having all of the Windows system files, and the other having all of my documents, music, videos, etc. When I installed iTunes, it automatically created its music and iPhone folders on the Windows partition. I've been able to change the default save folders for other programs to the second partition, but I'm having troubles finding this option in iTunes (I even went back and re-installed it to see if I could find it that way, but no dice). Is there a way to change the default folders for the iTunes library and iPhone files? It takes up A LOT of space on my Windows partition, so it would be very great to get that moved over.
Thanks!You can't selectively move individual folders withing the iTunes folder, but you can move the entire folder to, say, an external dive. To delink the iTunes application to the new library location:
Open iTunes while holding down the Option key (Mac) or Shift key (Windows).
In the resulting dialog, click the Choose Library button.
Select the iTunes folder you moved to the external hard drive.
Click Choose (Mac OS X) or Open (Windows) and then choose the iTunes Library file inside . -
my iphone 3gs keeps showing the screen with the connect to itunes display, and I've restored it multiple times on different computers, but everytime it finishes restoring, it shows the display again and the computer says it needs to be restored. can anybody help me with this?
it was saying error code 1, i tried the things it said but none of it worked. now it is not showing an error code at all, it just keeps saying it needs to be restored.
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My iPhone is stuck on the plug to iTunes screen and it will not do anything what do I do because my computer has crashed?
Can you use another computer to restore?
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While fully restoring my Iphone it is stuck at the "connect to Itunes" screen and in Itunes itself it only shows a blank screen.
I already tried different computers and tried a DFU firmware restore. My iphone is not jailbroken or some.
It does just have a new screen due the fact it was broken.
Sometimes Itunes says my iphone is damaged, sometimes it only shows a blank screen.
But whatever I do, I cant go around the "connect to Itunes" screen.
Anyone any suggestions? please help.Did you find a solution?
My touch is doing the same thing. -
hello, I can not reset Iphone 3gs, I tried few times, but I only get a cable on the screen with Itunes icon. and Itunes does not see it. anyone can help me?
You may need to put the iPad in recovery mode to restore it.
http://support.apple.com/kb/HT1808 -
I downloaded itunes onto my new computer, i connected my iphone during the updating process itunes failed and i lost all my purchased music from my iphone and can no longer retrieve them. I would like to know how i can reinstate the lost music please.
When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing! -
While trying to update my iPhone 4 to iOs6 it froze on the connect to itunes screen and i needed to do a restore. But it restored my phone to january 2011 even though i just backed my phone to my laptop up 2 weeks ago. I still have all my contacts but i lost a lot of apps and text messages. Is there any way to make it restore to my most recent back up?
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
I accidenttly deleted my notes and the icloud cleared all the message from both ipad and iphone ...How can i get it back?? If I can ??
Your notes should be stored in your backup, so if you have backed up the iPad and that backup does contain those notes that you deleted, you can try restoring from your backup. If you haven't backed up the iPad since you created those notes, they are gone.
If you backup with iCloud only, restoring from backup involves erasing the device and then going through the setup all over again and finally restoring from the iCloud backup. This article explains the process quite clearly.
http://gigaom.com/apple/ios-101-set-up-and-restore-from-icloud-backup/
If you backup with iTunes, connect the iPad to your computer, launch iTunes and right click on the device name on the left and select - Restore from Backup. But before you do that .... turn off auto sync in iTunes - without connecting the iPad - launch iTunes and go to Edit>Preferences>Devices and check the box at the bottom of that window in order to turn off auto sync.
Email messages are not stored in your backups. -
I attempted to update my iPhone 4 without realizing that I need to sync it with my laptop. My iPhone 4 is now stuck in the connect to iTunes mode and now I cannot use it. Is there a way to reverse this so I can use my phone because I do not have my computer with me?
Maybe it was hacked before and now through the update it's locked back to the original carrier.
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i was trying to update/restore my ipod and now i plug it in and it stays frozen on the usb to itunes picture. and when i plug it in it dosnt come up in itunes how do i fix this? any suggestions are appreciated
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Mail crashing after update (itunes 9 and iphone os 3.1)
I am experiencing Mail crashing on 3GS after the update. Is anyone else seeing this? Does anyone have a solution?
Thanksbehoppy wrote:
Had this problem yesterday while syncing my iphone to PC. iTunes asked if I wanted to upgrade to iTunes 9 and iphone 3.1. I agreed. The sync failed saying it couldn't identify my iphone and then asked me to restore my iphone.
I had to do a restore to get 3.1 loaded (first time I've had a problem with an update) but I did get it done .. then had to reload all my apps, audio, video with a 1+ hr sync.
But it did works .. and no problems of any kind (and my email works just fine)
Phil
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