"The document could not be opened" type problem

My OSX 10.3.9 or G5 Hardware has recently been saying "The document could not be opened because (file) is in the Trash" The problem is, the file is not in the trash but in a folder on my HD or on the desktop. This problem happens when I double-click the icon for the file to open it (in InDesign), but seems to clear up when I drag the icon to the InDesign program to open it. Same thing happens with Photoshop documents. I've checked and neither of the files are in the Trash.

Look in your harddrive Library folder, for a folder named ScriptingAdditions. Inside of that folder there should be a file called Adobe Unit Types. There is also one for Quark, if you have a copy of Quark.
These files have to be there for you to double click to open these programs. It seems weird, because all of the other programs you can double click and open.
I noticed that these files disappear sometimes during a crash. After reinstalling mine, I made a copy of them, for quicker replacement.

Similar Messages

"The document could not be opened. Bad file handle." Error

Greetings,
I have many operators opening documentation using acrobat reader 8.1.2. When the documents are opened, sometimes a change has to be done to the file. I use computer management to "kick" everyone out of the files, update the .pdf, and then they can re-open the file to see the latest and greatest version. The problem is, if not everyone is out of the file, I sometimes get a ""The document could not be opened. Bad file handle." error, and have to usually wait a period of time before it will let anyone in. I think it has something to do with the windows temp files, but am unsure. It's hard to ensure everyone is out of the document on time, as up to 50 people may be in it at the same time.
Is there perhaps a better way of publishing the new verison of the document?
Thanks for any help you can provide!

these two errors below is what I am receiving when do a program integrity scan: common program locations.
I have done a repair on acrobat reader and I do have the two dll files I even put them in reader folder and still receiving the errors.
missing file:"c:\program file\adobe\reader 8.0\reader\acrord32.exe"
"c:\program files\adobe\reader 8.0\reader\acrord32.exe"cannot access a necessary file,"msvcp80.dll
missing file:"c:\program file\adobe\reader 8.0\reader\acrord32.exe"
"c:\program files\adobe\reader 8.0\reader\acrord32.exe"cannot access a necessary file,"msvcr80.dll

The document could not be opened

I was working on a Numbers '08 document that consists of a few sheets. Last saved it an hour or so ago and now it won't open saying "The document "blahblah" could not be opened". Of course, there is no fresh backup as I have just entered a ton of data in the last few hours. There is a log being posted to Console that looks like a few lines in the form of +Numbers[538]: Object (0x3024500 of class __NSDictionary0) named "NSMutableDictionary-0" was already registered with another name "NSMutableDictionary-16".+ followed by +Numbers[538]: Caught the following exception while trying to open blahblah.numbers, * -[NSCFArray insertObject:atIndex:]: attempt to insert nil+, followed by more lines that look like +Numbers[538]: NameKeyHashSet and ObjectHashMap out of sync: object map entry for __NSDictionary0 0x3024500 references name "NSMutableDictionary-0" instead of "NSMutableDictionary-44"+, and the last line is +Numbers[538]: Failed to open document, but no unrecoverable error+. I tried downloading iWork 09 trial, updated to the latest version in Software Update, same error. The document does display in QuickLook though. Trashed the prefs, restarted, all to no avail. Is there any app that understands the Numbers format that could be used to open/import and reexport the data, or perhaps some tool to fix the affected document? All other Numbers documents I tried open fine.
On a (probably) unrelated note: after updating to Snow Leopard both Pages and Numbers stopped showing anything in the Open Recent submenu. Not sure it might be in any way related.
I'll appreciate any ideas on what to try as I absolutely don't fancy re-typing all that data again into a new document.
TIA

KOENIG Yvan wrote:
wh1tebalance wrote:
I was working on a Numbers '08 document that consists of a few sheets. Last saved it an hour or so ago and now it won't open saying "The document "blahblah" could not be opened". Of course, there is no fresh backup as I have just entered a ton of data in the last few hours.
Why "of course" ?
When we work seriously, we save seriously and you didn't do that.
Saving seriously means: save every 10 (about) minutes and keep the result of these repeated save task.
No matter whether I work seriously or not, I have a habit of pressing Command-S every 1-2 minutes whenever it's available. I do this automatically and without thinking, ever since I started using Word 6. Used to work for me until today and needless to say, I have never seen documents get corrupted like that, for no obvious reason. If by "seriously" you mean cloning my HD every 10 minutes, then I guess I'm not very serious about saving my progress. Then again, I don't work for NASA.
The minimal scheme is to use only save but activate the preference named "Back up previous version before saving".
I wasn't aware of this option, thanks for pointing it out to me. Hopefully it will work for future incidents like this (although if Numbers is prone to such nasty data-losing bugs perhaps it's time to change the application).
Given what you describe, the index.xml file describing the contents of your document is missing or corrupted.
It's not missing, but obviously corrupted.
You are a lucky guy as you may read the doc thanks to Quicklook.
I guess..
I am able to rebuild a document when the index is corrupted but readable with TextWrangler but I do that only for users working seriously !
I might as well recreate it all from scratch.
Perhaps I should rephrase my questions:
• is this a known situation (a newly introduced bug related to Snow Leopard or something?) and if so perhaps someone may have come up with a way to fix the document?
• or are there any apps that understand enough of the Numbers format that might just import the data from the document without getting stuck on whatever it is that Numbers gets stuck on?
• any other ideas that might actually help?

The document "-" could not be opened. Final Cut Pro cannot open files in the "package" format.

Hello.
I have been trying to open a Final Cut Pro project but I keep getting this notification (title). The internet does not seem to have any solutions (maybe because of how simple it is).
I have had in on an external hard drive for a while.
I am using FCP 10.0.9
Is there anything I can do?
Thanks,
Jimmy Fox

It sounds like you're trying to open an FCP library. FCP files are never backwards compatible. The library structure was first created in version 10.1, so 10.0.9 will not open it. You'd need to find out which version created the library.

Error: the document could not be open. Couldn't open file. It may becorrupt

Have a MacBook Pro/ OSX ver 10.4.11/Tiger/Use Entorage for my email which is imap and get an error everytime i open or save an attachment in my email.
Couldn't open file. It may be corrupt or a file format that preview doesn't recognize"

I am unable to open attachments now that I am receiving my email on an
IMAP server. The same attachments can be opened if I email to an
account using a POP server.

Document could not be opened for editing

Hi,
I'm trying to open Office documents from SharePoint 2010 on Google chrome browser and it throws the below error.
"The document could not be opened for editing. A Microsoft SharePoint Foundation compatible application could not be found to edit the document"

Hi Vinoth,
Thanks for your question. This is the forum to discuss questions and feedback for Microsoft Office client. Since your query is more about operating on SharePoint side, I'm moving it to the dedicated forum for better assistance:
https://social.technet.microsoft.com/Forums/office/en-US/home?forum=sharepointgeneralprevious
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Error message "The document could not be saved. This file is already open" when trying to complete an electronic signature.

Running Adobe Acrobat Professional 10.1.0. I cannot upgrade to newer version because several applications were already tested on this version.
When trying to complete an electronic signature, my users receive the error message ""The document could not be saved. This file is already open". When they close and open the file again to try to sign again they find a corrupted electronic signature. Instead of a clean signature with the box colored in light blue they see their signature with the embedeed message Click Here to Verify & Sign with the box colored in grey.
We turned off antivirus in the Sharefolder where the forms are stored and nothing. We turned off the antivirus on the client and nothing. We stored the files in another server and nothing. One workaround is saving the file in the desktop, signing it, and then back to the Sharefolder. Another is saving the file with a different file name.
I've searched and the only similar thing was caused by the Windows Preview Pane. See Information Transmogrification: Adobe Acrobat saving a file does not work, displays “File may be read-only”. No luck with this one too.
Is definitively an intermittent problem. The users that experience the problem experience it intermittently.
This started to happen when we move our computers to Windows 7.
Any ideas?

Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
Users began getting the error message:
'The document could not be saved. This file is already open.'
last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject.
We really need help getting this resolved.
Sandy Martin

The document could not be saved. This file is already open.

This problem recently developed.with several versions of Acrobat Reader 9.x installed. The full version of Acrobat is not installed.
Users used to be able to open an editable .pdf file in IE, edit it and save it. Some users can no longer do this. The are getting
the error message "The document could not be savedl. This file is already open. Users who are able to save from within a browser, are actually
using Acrobat Reader, which opens when opening the .pdf file from within the browser. Everyone can open Acrobat Reader V 9.x, edit an editable .pdf file and save it. It is just when the .pdf file is opened from a browser application, and the reader is not also launched. Help! This just started happening.
Thanks,
Sandy

Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
Users began getting the error message:
'The document could not be saved. This file is already open.'
last Friday after having no problems prior to this. Some users can edit the editable .pdf forms on the website and save the file with the same name to the website. Some get the error mentioned in the subject.
We really need help getting this resolved.
Sandy Martin

I opened a new document and a popup messages says; "The document could not be autosaved." Pages won't allow me to manually save or duplicate document. What's up?

I opened a new document in Pages 5.2 and a Pop up message appears; "the document could not be autosaved." First time I have seen this. Went to manually save the docement and another message appears; "the document "Untitled" could not be saved as "Project Portfolio" [my document title]. Then, Pages would not let me duplicate the document.
I suspect something may be missing and I need to reload Pages. Is there another way?
Thanks

What is your current Flash Player version: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html ?
What is your display adapter, driver version & date? See http://forums.adobe.com/thread/945765

The document could not be saved. There was a problem reading this document (114).

After adding some sticky notes to a PDF in Adobe Reader i went to save it and it comes up with "The document could not be saved. There was a problem reading this document (114)." and will not let me save it. Please can you advise if there is anyway of saving this document with the sicky notes in?

The problem is most likely document corruption. Try to work on a new copy from the original source.

I have a new iPhone 4 which I cannot sync until I upgrade to the latest version of iTunes software (10.2.2). Upon trying to upgrade, I keep receiving a message which states, "The URL could not be opened." Anyone have a solution to this problem?

I have a new iPhone 4 which I cannot sync until I upgrade to the latest version of iTunes software (version 10.2.2). Upon trying to upgrade, I keep receiving a message which states, "The URL could not be opened." Anyone else had the same problem & does anyone have a solution? Would like to try other easier option(s) before uninstalling & installing newest version.

You need to buy and install a Mac OS X 10.6 DVD.
(96040)

BAPI_ACTIVITYCRM_CHANGEMULTI : "The document could not be saved"

Hi,
hope somone can help.
I try to change the status of some activities. For this action i use the BAPI_ACTIVITYCRM_CHANGEMULTI function module. But the only message i get is "The document could not be saved" and nothing happend with the activity status.
Here is my coding :
DATA: lv_hits TYPE crmt_portal_hits.
DATA: lt_activities TYPE TABLE OF crmt_portal_list_businessact,
          wa_activities TYPE crmt_portal_list_businessact.
DATA: lt_output TYPE TABLE OF y0cra_change_act_status,
          wa_output TYPE y0cra_change_act_status.
DATA: obj_custom_container TYPE REF TO cl_gui_custom_container,
          obj_result_grid TYPE REF TO cl_gui_alv_grid.
DATA: lv_ok_code TYPE sy-ucomm.
SELECTION-SCREEN: BEGIN OF BLOCK a WITH FRAME.
PARAMETERS: p_test AS CHECKBOX DEFAULT 'X'.
SELECTION-SCREEN: SKIP 1.
PARAMETERS: p_usr TYPE crmt_portal_search_businessact-bu_partner OBLIGATORY.
PARAMETERS: p_datefr TYPE crmt_portal_search_businessact-from.
PARAMETERS: p_dateto TYPE crmt_portal_search_businessact-to.
SELECTION-SCREEN: SKIP 1.
PARAMETERS: p_oldsta TYPE crmt_portal_search_businessact-status OBLIGATORY.
PARAMETERS: p_newsta TYPE crmt_portal_search_businessact-status OBLIGATORY.
SELECTION-SCREEN: END OF BLOCK a.
AT SELECTION-SCREEN.
IF p_oldsta = p_newsta.
    MESSAGE text-m01 TYPE 'E'.
ENDIF.
START-OF-SELECTION.
PERFORM get_data.
PERFORM change_data.
CALL SCREEN 0100.
END-OF-SELECTION.
*&      Form get_data
      text
FORM get_data.
REFRESH: lt_output, lt_activities.
Get Activities
CALL FUNCTION 'CRM_SEARCH_BUSINESSACTIVITY'
    EXPORTING
      from                   = p_datefr
      to                     = p_dateto
      bu_partner             = p_usr
      status                 = p_oldsta
      max_hits               = 1000
    IMPORTING
      hits                   = lv_hits
    TABLES
      business_activity_list = lt_activities.
ENDFORM.                    "get_data
*&      Form change_data
      text
FORM change_data.
DATA: lt_guid TYPE TABLE OF bapibus20001_guid_dis,
            wa_guid TYPE bapibus20001_guid_dis.
DATA: lt_header TYPE TABLE OF bapibus2000110_header_dis,
            wa_header TYPE bapibus2000110_header_dis.
DATA: lt_header_changex TYPE TABLE OF bapibus2000110_header_insx,
            wa_header_changex TYPE bapibus2000110_header_insx.
DATA: lt_status TYPE TABLE OF bapibus20001_status_dis,
            wa_status TYPE bapibus20001_status_dis.
DATA: lt_status_change TYPE TABLE OF bapibus20001_status_ins,
            wa_status_change TYPE bapibus20001_status_ins.
DATA: lt_status_changex TYPE TABLE OF bapibus20001_status_insx,
            wa_status_changex TYPE bapibus20001_status_insx.
DATA: lt_header_change TYPE TABLE OF bapibus2000110_header_ins,
            wa_header_change TYPE bapibus2000110_header_ins.
DATA: lt_return TYPE TABLE OF bapiret2,
            wa_return TYPE bapiret2.
DATA: lv_status_new TYPE string,
            lv_status_old TYPE string.
Set status for changing activity
IF p_newsta = 'OPEN'.
    lv_status_new = 'E0001'.
    lv_status_old = 'E0003'.
ELSEIF p_newsta = 'CLOS'.
    lv_status_new = 'E0003'.
    lv_status_old = 'E0001'.
ENDIF.
LOOP AT lt_activities INTO wa_activities.
Set output data
    MOVE-CORRESPONDING wa_activities TO wa_output.
    wa_output-light = '3'.
    wa_guid = wa_activities-guid.
    APPEND wa_guid TO lt_guid.
Get Activity detail
    CALL FUNCTION 'BAPI_ACTIVITYCRM_GETDETAILMULT'
      TABLES
        guid   = lt_guid
        header = lt_header
        status = lt_status.
    IF sy-subrc IS INITIAL AND p_test <> 'X'.
Set header data
      READ TABLE lt_header INTO wa_header
      INDEX 1.
      MOVE-CORRESPONDING wa_header TO wa_header_change.
      wa_header_change-mode = 'B'.
      wa_header_change-handle = '0001'.
      APPEND wa_header_change TO lt_header_change.
      APPEND wa_header_changex TO lt_header_changex.
Set status data
      LOOP AT lt_status INTO wa_status.
        wa_status_change-ref_guid = wa_status-guid.
        wa_status_change-ref_handle = wa_header_change-handle.
        wa_status_change-ref_kind = wa_status-kind.
        wa_status_change-status = wa_status-status.
        wa_status_change-activate = wa_status-active.
        wa_status_change-user_stat_proc = wa_status-user_stat_proc.
        IF wa_status-status = lv_status_old.
          wa_status_change-status = lv_status_new.
          wa_status_changex-status = 'X'.
        ENDIF.
        APPEND wa_status_change TO lt_status_change.
        APPEND wa_status_changex TO lt_status_changex.
        CLEAR: wa_status, wa_status_change, wa_status_changex.
      ENDLOOP.
Change activity
      CALL FUNCTION 'BAPI_ACTIVITYCRM_CHANGEMULTI'
        TABLES
          header = lt_header_change
          headerx = lt_header_changex
          status = lt_status_change
          statusx = lt_status_changex
          return = lt_return.
      READ TABLE lt_return INTO wa_return
      WITH KEY type = 'E'.
      IF sy-subrc IS INITIAL.
        wa_output-message = wa_return-message.
        wa_output-light = '1'.
        CALL FUNCTION 'BAPI_TRANSACTION_ROLLBACK'.
      ELSE.
        CALL FUNCTION 'BAPI_ACTIVITYCRM_SAVE'
          TABLES
            objects_to_save = lt_guid
            return          = lt_return.
        READ TABLE lt_return INTO wa_return
        WITH KEY type = 'E'.
        IF sy-subrc IS INITIAL.
          wa_output-message = wa_return-message.
          wa_output-light = '1'.
          CALL FUNCTION 'BAPI_TRANSACTION_ROLLBACK'.
        ELSE.
          CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'.
        ENDIF.
      ENDIF.
    ENDIF.
    APPEND wa_output TO lt_output.
    REFRESH: lt_guid, lt_status, lt_return, lt_header, lt_header_change,
             lt_status_change, lt_status_changex, lt_header_changex.
    CLEAR: wa_activities, wa_guid, wa_output.
ENDLOOP.
ENDFORM.                    "change_data
*&      Form init_screen
      text
FORM init_screen.
DATA: wa_layout TYPE lvc_s_layo.
IF NOT obj_custom_container IS BOUND.
    CREATE OBJECT obj_custom_container
      EXPORTING
        container_name = 'CUSTOM_CONTAINER'.
    CREATE OBJECT obj_result_grid
      EXPORTING
        i_parent = obj_custom_container.
Set grid layout
    wa_layout-cwidth_opt = 'X'.
    wa_layout-excp_fname = 'LIGHT'.
    IF p_test = 'X'.
      wa_layout-grid_title = text-t01.
    ENDIF.
    CALL METHOD obj_result_grid->set_table_for_first_display
       EXPORTING
       i_buffer_active               =
       i_bypassing_buffer            =
       i_consistency_check           =
         i_structure_name              = 'Y0CRA_CHANGE_ACT_STATUS'
       is_variant                    =
       i_save                        =
       i_default                     = 'X'
         is_layout                     = wa_layout
       is_print                      =
       it_special_groups             =
       it_toolbar_excluding          =
       it_hyperlink                  =
       it_alv_graphics               =
       it_except_qinfo               =
       ir_salv_adapter               =
      CHANGING
        it_outtab                     = lt_output
       it_fieldcatalog               =
       it_sort                       =
       it_filter                     =
     EXCEPTIONS
       invalid_parameter_combination = 1
       program_error                 = 2
       too_many_lines                = 3
       others                        = 4
ENDIF.
ENDFORM.                    "init_screen
*&      Module PBO_0100 OUTPUT
      text
MODULE pbo_0100 OUTPUT.
SET PF-STATUS '0100'.
PERFORM init_screen.
ENDMODULE.                 " PBO_0100 OUTPUT
*&      Module PAI_0100 INPUT
      text
MODULE pai_0100 INPUT.
CASE lv_ok_code.
    WHEN 'BACK'.
      LEAVE TO SCREEN 0.
    WHEN 'EXIT'.
      LEAVE PROGRAM.
ENDCASE.
ENDMODULE.                 " PAI_0100 INPUT
Regards,
Anton

Hi ,
i am also haveing same problem can u help me
Regards,
Tanveer

The document could not be saved. The server said: "The operation failed because an unexpected error occurred. (Result code 0×80020005)" Please ensure you have completed all required properties with the correct information and try again.

I am having problems saving documents back to SharePoint when any of the document properties (metadata columns) are set to be "managed metadata". The check-in/save fails with error:
The document could not be saved. The server said:
“The operation failed because an unexpected error occurred. (Result code 0×80020005)”
Please ensure you have completed all required properties with the correct information and try again.
I have seen similar threads that suggest this is a known issue with this version of Acrobat but I would like conformation from Adobe that this is a known issue and whether it is fixed in a newer version?
Adobe Acrobat version 10.1.13
SharePoint 2010

Hi quodd,,
We are sorry for the issue being faced by you. I need some information from you so that I take further steps:
1. Which Adobe product are you using Acrobat or Adobe reader- what is the complete version?
2. How are you opening and saving the PDF, the exact workflow?
Are you doing it from within Adobe Reader/Acrobat application or opening it from browser, doing changes and saving it using browser itself.
3. Can you try to save a PDF to library with Custom template and managed metadata columns using browser directly.
4. Please verify that columns name do not contain spaces or some other special characters.
Can you try to save PDF to library with Custom template and just a single managed metadata column with a simple name
Thanks,
Nikhil Gupta

"The Document Could Not be Printed" "There were no pages selected to print"

OSX 10.6.6
Acrobat Pro 9.4.1
I am getting this error when printed from certain PDF files. My best guess is it is a font conflict because if I change the font in the document and re-export the file the document prints fine. But changing the font (and it happens with multiple fonts) is not an option.
Most of my documents are very large (up to 1,500 pages) and I use an InDesign plug in to merge data to create my PDFs.
I can print the document out of InDesign CS3 without any problems. If I open the file in Apple's Preview it prints or if I log out and log back in under a different user it prints.
But when this documents are printing out of acrobat I get those errors. It won't print to any of my mupliple printers (USB or network).
Spent an hour on the phone with Adobe today and got no answers at all. They are telling me it a corrputed user issue. (that is only effected in acrobat when printing certain documents.... OK).
With all the messing around I have done I'm guessing it has something to do with certain fonts during the export of the PDF from InDesign.
If anyone has any ideas or suggestions, please let me know. I have been fighting with this issue for a while now and today it is causing a major issue.
Just let me know if you need any additional information and thanks in advance for your help.
Coyote

I was also receiving the message "The Document Could Not be Printed" I am on 10.6.4 with Acrobat 9.4.1. I did not get the second part of the message though "There were not pages selected to print". Anyway, I got mine to work by going to Preferences - Print & Fax. I selected my printer and clicked Options & Supplies. Under the driver tab I changed the "Print Using:" box to Generic PostScript Printer. I'm not sure if this is what you are supposed to do. I'm not an expert but it worked for me so I am going with it.

The document could not be printed...

I have users that seem to encounter the following errors on a regular basis. No, it does not occur on every multipage PDF file, however it happens frequently. When attempting to print multi-page documents - we receive the following errors:
The document could not be printed
Followed by:
There were no pages selected to print
My question is;
How do I resolve it?
Is there any suggestions as to what could be creating this issue?
I have scanned through the Support forum and have not found any variable suggestion(s) that will remedy my problem. Creating another PDF, printing to PDF or printing to XPS only results in the error message. I have asked users to create a new PDF from the source. This is not a guaranty that the problem is resolved and it's not long before the issue is encountered again.

I just wanted to share my finding to the issue I posted the other day...in case this information could help others:
My office upgraded to Acrobat XI a few months ago and my original post has been a common problem encountered by most of my users. Often with great frequency. I spent hours researching this issue yesterday in the hopes of finding an answer for my irritated users.
Unfortunately, on this forum (or any other) I could not find any information that was useful. I read extensively about Acrobat Distiller and even tested many different configurations. Some of the suggestions recommended that I just recreate the PDF from the original source, something wrong with my printer, etc. Regarding recreating the PDF, in many scenarios our users are the recipients of the PDF's and not the original author. Therefore, recreating the document is not an option. It is also hard to blame the printer when every other document will print fine, even most PDF's from the Reader!
Yes, I chatted with Support which spent forty five minutes verifying that we owned the product and than never had an answer only to tell me that I can purchase a support plan.
Finally, I had to try other PDF applications and it WORKED! The best of the group was NitroPDF. I manage to print documents that I re-open in Acrobat and still have the problem. Not a good solution to have to support to applications...I think I am going to have to drop one of them….

"The document could not be opened" type problem

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