The images on my powerpoint sometimes randomly disappear (even in much older saved slides) and it doesn't always save the work i've done, even after manually saving it... What's the problem?

http://www.microsoft.com/mac/support

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I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery

I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery... or just buy a galaxy s5?

If you dropped it in water, and then plugged it in, you may very well have destroyed the battery and/or the logic board. Charging/plugging in to a power source is very damaging to wet electronic devices. There is not much you can do but replace the entire iPhone...and since you did repairs yourself Apple will not do an out-of-warranty replacement.
You can try replacing the battery, the lightning port is another issue, but I would not expect that iPhone to work again.

I am doing a cover for O.M.G. by usher and it requires 4 to 5 different vocal layers. My first "line" of vocals keeps disappearing even after i save it. So I have to redo everything on the top line. Any help?

I am doing a cover for O.M.G. by usher and it requires 4 to 5 different vocal layers. My first "line" of vocals keeps disappearing even after i save it. So I have to redo everything on the top line. Any help?

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my inf

I have full membership to CC and have been using it for 4 months. Randomly Photoshop stopped opening jpgs, so I uninstalled and re-installed. Photoshop then stopped working all together. I signed out of the app manager and when I signed back in all my info was gone and only "TRIAL VERSIONS" of CC apps were available. I paid for this software. I need to be able to download it again.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

Why does the pop up window for a printable coupon only appears briefly (in the upper left corner) and then disappear, even after putting the web site into the Tools,Options,Content,Pop-Up Exceptions?

I am at http://www.closys.com/samples_&_coupons/get_a_coupon.html and the pop up window for a printable coupon only appears briefly (in the upper left corner) and then disappears, even after putting the web site into the Tools,Options,Content,Pop-Up Exceptions. What gives and how can it be fixed. I have a time limit.
Thanks for your solution.
Dan

Mha007:
Sorry, but I have already tried this too and verified that the web addresses are listed as Allow, rather than Block. After restart there was no difference, I still get the disappearing pop-up windows.
Thanks for offering suggestions though.
Have you heard of any issues like this occurring based on the number of tabs that are open in Firefox?
Just a thought, even though I have not heard of this as an issue before. I keep about 80 tabs open regularly, because of research that I am always conducting (I am a blogger, a writer/author, a technophile-especially Green Tech.,), email, work, etc.?
I do have a check in the box for Firefox to let me know if the number of open tabs is causing slow down or other issues.
Thanks for any help.

HT4060 I have to wiggle the plug to charge my iPad and it doesn't always work

What is the possible fix for my having to wiggle the connector to charge my iPad, and that doesn't always work?

That's not normal. You can try another cable. If the issue repeats, then it's something with your iPad. If your device is still under warranty, take it in and have it assessed. If they determine that it's a manufacturer's defect, they can replace it, but if they determine it's 'abuse or neglect' then they won't.
If your device isn't under warranty you may be eligible for an out of warranty replacement.

The Firefox about:home page always shows "Restore Previous Session" and opens random things even after a clean exit.

I don't like anything opening automatically when I start Firefox, so before Firefox 4 I set Firefox to open a blank page when it starts. I still had set a page I visit frequently as my home page, so I could get to that page quickly by pressing the home button. If I needed to close Firefox it was nice and easy to have the option to save my session and close (I've already searched and read another post and answer on how to restore this feature in about:config). I understand that Firefox 4 always saves your session and you can restore it from the history menu, but then I would have to remember if I had anything open and click menu/History/Restore Previous Session.
Now in Firefox 4 I have left the home page set to about:home so if I had tabs open when I closed it I would see the Restore Previous Session "button" the next time I start it. However, when I close all windows and tabs before exiting Firefox, the Restore Previous Session "button" will be sometimes be there. If I click it, it will open a random tab or window that I visited the previous day, which was NOT the last tab/window that I had open.
If I do have tabs open when I close it, it does correctly re-open them when using the Restore Previous Session button, it only does this if I do a clean exit (close all tabs/windows before close).
I tried deleting the sessionstore.js and sessionstore.bak files from my Firefox appdata directory (there were no other sessionstore.* files). This is a clean install of Firefox 4, I didn't install on top of Firefox 3.6.xx. I uninstalled Firefox 3.6.xx before installing and made sure to delete any leftover files in my appdata, programdata and program files directories.

I thought about that before and tried it, and it doesn't seem to make a difference. I did it just now, I opened a blank tab and closed everything else, waited a minute then closed Firefox. I waited another minute and launched Firefox. The Restore Previous Session box was there on about:home. I clicked it and it opened a new window with about:home in it.

My music store search bar randomly disappears ever since installing IOS7 on iPhone and Ipad.

When using the "Store" link in the to left corner of the Music App to go to the music store to make a purchase, my music store search bar randomly disappear. This started after installing ios 7 on both my iPhone 5S and Ipad. When this happens I am unable to search for music to purchase. App Store search bar for actual apps seems to work fine.

Same here. I'm guessing what may have happened is that the HTML page in the app or the content on that page may have only partially loaded, and unfortunately there is no way to trigger a refresh of that page - either through any user activity like reopen the app, or any refresh button.

Ipod is not working anymore i closed it and it does'nt want to open anymore.I am not able to recharge it neither.What is that problem?

I closed my ipod and it is stuck i cannot open it anymore and not even able to recharge it.Even when i connect it in the computer it does not work.What is the problem with this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT201412 iPad 2, ios 7.0.2; Apple logo when cover opened requiring a reset to start iPad even after system restored through iTunes. Same problem with Lock / Unlock off.

This problem only started after installing ios 7.0.2 on 3 Aug 2013. The iPad must now be switched off before closing the magnetic cover or the system freezes displaying the Apple logo. I think the lock up occures as the cover is closed as the iPad was quite warm when I returned to use it about 2 hours later. The battery was fully charged just prior to the upgrade, but, after a system reset to get the iPad running again, I found the previously full battery down to abt. 20%. I have tried turning the (auto) "Lock / Unlock" off but closing and re opening the cover still reveals a black screen with the Apple logo, and the need to reset. I restored the iPad through iTunes but the problem still remains........any ideas any one.........APPLE ???

Thank you for your perseverence.
Yes I am the first and only owner/user of this iPad.
No the iPad has never been jailbroken (or dropped, knocked, dunked or sat on)
1) All Contents and Settings erased as per: http://support.apple.com/kb/ht2110
     - Problem still exists -
2) All Contents and Settings erased as per: http://support.apple.com/kb/HT5661
     - Problem still exists -
Both of the above was conducted on a clean install with no backups restored.
The problem ocurred immediately after the iOS 7.0.2 upgrade. I have used the iPad every day since I got it shortly after version 2 came out and it had performed flawlessly right up to this upgrade. The upgrade was done wirelessly and the battery was fully charged. The iPad was disconnected from the charger before the start of the upgrade and no problems were encountered during the upgrade. I closed the cover on completion and that appears to be when the problem started. All subsiquent restores have been through iTunes 11.1.1.11 with no reported problems.
Do you understand any of this log: awdd-2013-10-07-175148-3.consolidated.consolidated.metriclog
timestamp: 1381164357533
crashReporterKey: "25b9188155d70bb74c36db120acdf9410f599595"
isAnonymous: true
deviceConfigId: 280
investigationId: 0
model: "iPad2,1"
softwareBuild: "11A501"
firmwareVersion: "iBoot-1940.1.75"
buildtype: "User"
metriclogs {
triggerTime: 1381164347490
triggerId: 720897
profileId: 280015
bluetoothPowerState {
    timestamp: 1381164347480
    powerState: true
metriclogs {
triggerTime: 1381164434065
triggerId: 720897
profileId: 280015
bluetoothPowerState {
    timestamp: 1381164434054
    powerState: true
metriclogs {
triggerTime: 1381164515981
triggerId: 720897
profileId: 280015
bluetoothPowerState {
    timestamp: 1381164515961
    powerState: true
or this logged as: ResetCounter-2013-10-07-174833.plist
Incident Identifier: AE73A10A-988A-4B53-B4A6-C57D2BCF1624
CrashReporter Key:   25b9188155d70bb74c36db120acdf9410f599595
Date: 2013-10-07 17:48:33 +0100
Reset count: 1
Boot failure count: 0
Boot faults:
Boot stage: 0
Boot app: 2681261667
Both were retrieved from the iPad; Settings > About > Diagnostics and Usage > Diagnostic and Usage Data
I have also retrieved log: "2013-10-07-174832.panic.plist", but it is quite long. I expect these logs will mean something to someone at Apple.

I have an iPod touch and it doesn't seem to be working right it is rather slow I get booted from sites I have deleted history cache cookies still have 22.1 available space what can I do to solve the problem do I need an antivirus

I have an iPod touch that does not seem to be working properly I have deleted history cache cookies I gave 22.1 available I get booted off sites for no reason do I need an antivirus if so where can I find a good free one

There are no antivirus apps for any iDevice
- Try the standard fixes:
- Reset. nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

8.02 troubles: my 5th gen ipod touch won't allow me to open up the app store following my update, even after a restart. What should I do?

My ipod touch is a 5th generation and I recently updated to 8.02 software, however, when I attempted to open up my bank app it gave me a warning that the application may have been compromised. So as I have done when things I need stop working in the past, I erased the application and went to re-download the latest version from the app store. I only then realized that, regardless of my wonderful wifi connection, my ability to access the app store has also been cut off. I have had more problems since the update also with applications closing out in the middle of what I am doing (but this is not new so I thought very little of it) and with my photos. After I take a new photo they aren't arranged in the order that I have taken them in and I have had to search through my 3000+ photos for the one I just took a second ago, which should honestly be at the end of the list like it has always been in the past (not somewhere randomly in the middle like they seem to be now). It's just all so frustrating and I was just wondering if anyone has had the same problems with their ipods, recently and if they know any way to solve them.

Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?

My bookmarks keep disappearing, even after they are restored

I can not get Firefox to stop deleting my bookmarks. I have to restore from an older file to get them back. If I quit the software and restart, sometimes the bookmarks are there and other times they are not. After getting them back yet again and then saving them out for backup, if I try to restore from the backup, it's empty... no bookmarks!
This is really starting to tick me off. Any ideas that will fix this bug?

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
* http://kb.mozillazine.org/Bookmarks_not_saved

Software update notification (red circle) will not disappear even after download

Hi all, just a quick question. I updated my software last night after seeing the red, circular "1" update notification over the settings menu. Everything downloaded normally on both my ipad and iphone, but for some reason, the notification circle will not disappear on the iphone. I have synced it with my laptop, turned it off and on, and even reset all the phone's settings but that pesky red circle remains. I have tried just about everything I can think of outside of restoring it to factory settings and starting over. Honestly, I feel it should not come to this. To have to completely wipe my phone and start over because of something as simple as a software update is madness. I know this is a trivial thing to be so annoyed by but I use my phone often and anything out of the ordinary gets irritating quickly. Any advice or info would be much appreciated. Thanks guys!

The quickest way to try to fix it is to download the Mac OS X 10.6.7 Update Combo and manually install the update. It should fill in any missing gaps. I suggest dragging & dropping the Mac App Store into the Trash before the installation to let the update install a fresh version of the MAS.
http://support.apple.com/kb/DL1361
Dah•veed

Yahoo emails randomly disappearing in iPad

I have a problem with Yahoo emails randomly disappearing when I use my iPad. I found an old discussion regarding this issue here, but don't seem to find a fix or any recent update: https://discussions.apple.com/thread/1059223?start=0&tstart=0
Basically, I started noticing about a month ago that I couldn't find anymore certain emails I had filed in folders. At first I thought it was a fluke, but now it has happened 4-5 times (that I know of). I am 100% positive that I did not delete the emails by accident. As far as I can remember, I am pretty sure that all of the mails that are missing are ones that I filed into folders using the iPad (but not all emails filed into folders from the iPad are missing, only random ones). Who knows how many other mails are missing that I didn't know of or how long this has been going on.
For the moment, I guess I will stop filing mail using the iPad (only read mail on iPad, and then file later when I am at my PC). But does anyone else experienced this and have any suggestions?

Very new Mac user. Just last month acquired my MacBook Air and a 4S phone. Because I'm a newby, I thought it was my lack of familiarity with Mac that was leading to the randomly disappearing messages on my phone and PC.
My experience is like others. Messages are in various folders. Messages are then dissappearing, sometime right before my eyes as I click on a folder with the phone. I am not sure if I moved them to the folders on the phone or the PC, but I will try in future to just do it on the PC. What has disappeared is not travel documents, but rather various misc. messages. And yes, I am a RogersYahoo user.
My old Dell PC has ironically helped me out a bit. A while ago I used Outlook to access my Rogers Yahoo and it retrieved a number of messages. All were stored safely on the Dell. When I started losing them on the Mac system, at least I had the Dell to back me up.
If anybody hears more from Apple or Rogers, I too would be very interested in the results. E-mail access on the go was great until this problem arose.

The images on my powerpoint sometimes randomly disappear (even in much older saved slides) and it doesn't always save the work i've done, even after manually saving it... What's the problem?

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