The link to pictures of the Micro jack problem repair is do

Hi
Can anyone help with pictures of how to do the solder repair to the jack problem. I've got two micro's to fix (my son's & mine) and the link to the pics doesn't work anymore?
http://www.noboundrees.com/Micro_Fix/ This link doesn't work anymore?
many thanks
Kenny

From a forum on MP3.com:
"i had the same head phone jack problem as you. i found this website that goes into detail about how to take apart the zen micro. http://www.hardwarezone.com/articles...d=9&id=33&pg=2 I just followed those directions until i separated the player from the plastic housing. thee head phone jack is soldered to a small circuit board. unscrew the two small screws holding on the metal cover that is covering the headphone jack. [you may have to scrape off the blue gel first] once you do this you'll notice the head phone jack has 4 solder points. the solder point between the head phone jack and the firewire port was broken on mine. once i resoldered it on, my zen worked perfectly. i did this for two other zen micros and they all had the same problem. i hope this hel
ps.
FYI, taking apart the micro will void its warrenty. Hope this helps!

Similar Messages

9 month old Zen Micro with the headphone jack problem

So, I've been putting up with the headphone jack problem for a few months now, and i've finally decided to get it repaired or fixed. I emailed Creative a few months back and they told me to send it in. My question is, since I am out of warranty, will they repair the unit or send me a whole new one all together?
thanks,
mike

Actually, I just sent in my 7-month old Micro in b/c of the headphone jack problem and they sent me a brand new shrink-wrapped one. They didn't charge me for anything. All I had to do was wait 2 weeks for them to send it back to me (grueling but doable) and pay about 2.44 for shipping the micro to them. So now I'd have three batteries if it weren't for the fact that one of them swelled up; I have NO IDEA how that happened. So yeah I guess the point of the post is that you don't get charged anything even if you're out of the 90-day labor warranty.

Petition: Make the headphone jack problem's status publ

Dear CEO of Creative Labs [I still have to find out how to contact the CEO]:
I was very excited about buying your product, the Creative Nomad Zen Micro, as an alternati've to competitors such as Apple's iPod mini and the Rio Carbon. I was impressed by the numerous features, the looks, and the size of the player, which could fit into the palm of your hand.
Unfortunately, I came across a serious problem with the player that could have serious consuquences on my (and many other people's) buying descisions. There seems to be a defect in the headphone jack of the player, causing it to pop loose and make the sound intermittently come through only one of the headphones, in a few months or even a matter of days, making the player unusable.
Countless members of the Creative community in the forums on your website have gone through three to four Micros with this problem, as well as people commenting on the player at review websites such as Cnet. There have been numerous messages sent to customer support about this problem, but it has all been attributed to user error.
If you just take a look at the Creative forum, there are so many people with this problem that it can't possibly be a rare manufacturing defect, especially considering the fact that quite a few people have gone through 2 or 3 micros already, all with the same problem. We are not asking you to immediately fix the problem, we understand that it would probably entail a large and costly effort to do so. What we do want to know is that we want a public announcement of the problem, whether Creative has confirmed it or not, and what is being done/not being done about it, and perhaps customer tips about how to avoid it. There have been rumors that the headphone jack as been supposedly reinforced by a metal plate, and others... Many potential creative customers like such as me are left in the dark about what most forum users refer to as the "dreaded" headphone jack problem. We would like to know about it, what to do to avoid it, and whether or not something is being done/has been done to new products to prevent this problem from happening. Again, contacting support has not answered our questions.
If I, (and countless other potential customers), are uncertian about this problem, we might as well give up a few features like the FM tuner and buy and iPod mini or another competing product free of such a problem. We would very much appreciate it if you would publicly release information about this problem.
Please contact me at the address shown. [Yes, this IS a snail-mail letter] We are all looking forward to a reply. For more information, please refer to the petition here:
[http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=34476]
Sincerely,
The Creative Forum Community
Any suggestions/comments/corrections? (This is just a quick first draft) Please sign here for the petition. Also, you could post "testimonials" about your opinion on the headphone jack problem. I'm not expecting a reply from the CEO him/herself but I hope to get a better response than just an email to support.Message Edited by CreativeHead on 03-7-2005 02:03 PM

There are threads ongoing on similar topics. This is not a suitable topic for this forum.
I will pass on any comments from the other threads and original post in this one, but I'm closing this topic and any further petitions like this as it will just result in "Creative-bashing" and unproducti've comments.
Cat

GREAT! The headphone jack problem has hit

Well, after about one month of owning what I thought was a great player my headphone jack is crapping out!
To answer quesitons about abuse in advance, let me say this >>> From day one, i have used an L-shape extension plug. So for anyone who thought that was a solution >>> WRONG!
Regardless of what you may thing, I also baby this player. That doesn't mean it doesn't get used. I bet it gets 3-4 hours of use a day. So after about 30 days, it has had about 90 - 20 hours of use and the plug is beginning to fail.
The gap on my jack is towards the top (towards the screen). Everytime the plug gets bumped in that direction then the problem occurs. It is also that way now when I first turn on the player. I have to unplug and plug back in. I'm sure this is going to get worse quickly.
So, i guess it's RMA time. YIPPEE!
I read that they are reinforcing the plug now. Are people receiving reinforced Micro's now as part of their RMA?
Does my 90 day replacement warranty reset when I get the new player?
I am thoroughly dissatisfied, that they didn't reinforce that plug to begin with!

Out of the blue out of absolute nowhereness my zen micro's headjack thingie started cutting out the sound it was really weird my heart froze because well i had read and done so much research, it works still just the voice cuts out a few times i dunno what to do i am really sad and depressed i refused to use it all day i really wanted it to work and its just past its one month birthday by like fi've days, since i got it in the uae i dunno about whther or not they can get me a new one but i doubt it i dunno im really depressed and well just that. i am gonna wait and see and if it dies i'll just store my music in it until i can burn a million cds with all my faves, back to the ol discman.

Has the headphone jack problem been fixe

I bought a Zen Micro about 2 months ago, and the jack has been broken since the day I got it. Has Creative fixed this problem completely yet? Or will I still have a 50/50% chance of getting another broken one when exchanging it's

Out of the blue out of absolute nowhereness my zen micro's headjack thingie started cutting out the sound it was really weird my heart froze because well i had read and done so much research, it works still just the voice cuts out a few times i dunno what to do i am really sad and depressed i refused to use it all day i really wanted it to work and its just past its one month birthday by like fi've days, since i got it in the uae i dunno about whther or not they can get me a new one but i doubt it i dunno im really depressed and well just that. i am gonna wait and see and if it dies i'll just store my music in it until i can burn a million cds with all my faves, back to the ol discman.

When will Apple have the audio driver problems repaired?

Cannot find Audio Devices !!!!!!?????
No Cuebase ???? No Presonus hardware interface !!!
Now that all new macs ship with OSX Lion when Will Apple solve the problem I would have thought the engineers would have seen this coming and thought this through.
I had to downgrade back to Snow Leopard!! The whole incedent cost me valuable time and money
I loved the Lion interface but c'mon guys ...!!! did you hire a bunch of laid off microsoft windows Vista programmers or something?
I can't believe you all made such an obvious mistake "not making OSX Lion backwards compatible with Snow leopard proven third party drivers"
I did not expct this from Apple ..What a disapointment ......

It's up to Samsung to do that, not Apple. You need to ask them.

Headphone jack problems limited to the Zen Mic

My first generation Zen Micro's headphone jack recently crapped out and given that the 5G hard dri've is just about full I am looking to get a 20G Zen Sleek. Does anyone know if the headphone jack problem seen on the Zen Micro has been as issue with other Creative MP3 players or has Creative started beefing up the headphone jacks? It would be good to know before I spend $250 on a new player that will fail in less than a year.

From what I remember there was one post about a broken jack on a Sleek, but hard to know if this was a troublemaker or not. I've not seen any others, but it is early days yet. Equally I hope Creative have learned from a failed design on two players now...

Questions about the stereo jack p

Hi everyone,
I , citizen of the Netherlands,Europe, have some questions about the well known problem stereo jack defect.
- What is the warranty-period of the Zen Micro , in case my stereo jack will fall out?
- How to get a RMA and how long will this take to get it done and sent... will it cost me a bomb (sent and repair costs)?
- Do you get a NEW one back or do they repair the old one for you? As far as i can read it here the chance is big a NEW one will get the same problems one day.. ;P
By the way, it suprises me that the company is still producing these "wrong" micro's, this problem is known for months!Wouldn't it be cheaper for them to just produce the right ones immediatly instead of repairing them?
Hope anyone can help me out
Thanks in advance
A owner of a Zen Micro White and afraid to get the stereo jack problem one day :P

Thanks SSR for your reply.
I was wondering how serious the jack problem actually is... according to the posts here it seems very common to have these problems. But this can be misrepresented because this is maybe just the tip of the iceberg.
Maybe are there anyone who have the Zen Micro for at least 6 months and WITHOUT any problems?
thx

Headphone jack problem with Zen Micro

Hi.
I bought my zen micro on April 4 and everything was fine until a few weeks ago
when I got the headphone jack problem. When I touch the plug that is connected
with the player, it makes a weird noise and the volume decreases and goes back to normal
and it keeps doing it.
Can I get a/s for no charge since it's a yr hardware warranty?
P.S.) I can see there are some ppl who are getting upset by this same problem here.
Message Edited by locomocoto on 08-9-2005 2:57 AM

locomocoto,
If the store can't assist you, contact our Customer Support to see what they can do:
Americas Customer Support
European Customer Support
Asia Customer Support
Cat

Creative zen micro earphone jack problem. does it still ex

ok im thinking of getting one also but does the newer version have the earphone jack problem still?

conor48: There have been emails copied and pasted from purported Creative employees saying that it was fixed in later revisions, but Creative Support have neither confirmed nor denied this officially on the forum.

Headphone jack problem! Please hel

My brother bought me a Zen Micro 5gb for my birthday last May 2005. a couple of months ago my micro became victim of the headphone jack problem! I can't find the receipt anywhere, can I still send it away to be fixed?
Message Edited by sjt_07 on 06-0-2006 08:5 AM
Message Edited by sjt_07 on 06-0-2006 08:5 AM

My brother bought me a Zen Micro 5gb for my birthday last May 2005. a couple of months ago my micro became victim of the headphone jack problem! I can't find the receipt anywhere, can I still send it away to be fixed?
Message Edited by sjt_07 on 06-0-2006 08:5 AM
Message Edited by sjt_07 on 06-0-2006 08:5 AM

Zen Micro Headphone Problem: How long does it ta

Hi all,I took my Zen Micro Unit (purchased March 2005) back to the place of purchase today, so that it could be submitted for service to correct the Headphone Jack problem. I was wondering how long it will take now before the unit is either repaired or replaced, as I am already suffering from withdrawal symptoms... I'm missing my music ? Please, anyone who has had this service performed by Creative, let me know:
a) whether the unit can be repaired or is just replaced, </LI>
b) if the unit is to be replaced can I be assured that the problem won't occur again</LI>
c) how long will it take to receive some kind of notification from Creative?</LI>
Cheers,Brett

how long will it take to receive some kind of notification from Creative?
Since you took it back to the store for the repair, you should contact the store for the updates info. I don't think creative will contact you regarding the repair.Reason, simple. Cos it's the store(directly) that return the player to them and not you. and not creative since they won't know who send those player back except it's from the store.
if the unit is to be replaced can I be assured that the problem won't occur again
No one in the world can assure you this cos there's no 00% unbreakable products
whether the unit can be repaired or is just replaced,
Most likely replaced and not repair according to the majority of the post here.

Zen micro connection problem. please he

Hey all,
So my 5gb zen micro had the headphone jack problem and i sent it back for replacement. I've just got it back today and tried to load songs into it but my zen micro could not be detected by the computer. My previous zen micro was version .0.03 (purchased in december 2004). my new zen micro is version ..0.
please help, thanks!

what error message to you get, does the micro think its detected, is it charging and all that. that firmware will let the computer detect the player in the same way as your old one.
have u looked in device manager to see if its a problem device?
basic suggestion try to work out where the problem lies, test it on another usb cable, another usb port another computer. try and find out where the problem lies, then its easier to help.
regards olly

Different headphone jack problem: zen mi

Hello,?I have read the topics about the headphone jack problem. And i followed the fix. It did not work. The topics describe thwt one half of the headphone doesnot work: left or right. This is not my problem. The headphone gives a very low volume, and bad quality sound,? untill i twist the headphone long enough... its not the headphone thats broke, i tried different ones. Anyone had this before, or knows what could be wrong?Thanks.

I've got the same problem, it developed about 4 months after I purchased the player. At first I just ignored it and proped it against something to keep some pressure on the jack, but now its way to bothersome. The warrenty is void and the tech support people only say that they can fix it for me or help me fix it if I pay a butt-load of money.....
So the question is, what to do about it's

Zen Micro Headphone Jack problems-are the new ones

Gonna buy a Zen Micro Photo 8GB player-had one of the 5gb ones a year and a half ago and the headphone jack went on that-have the problems with the headphone jack been sorted out in the new ones?

I have not seen any reports of problems with the Zen MicroPhoto's headphone jack.
Cat

The link to pictures of the Micro jack problem repair is do

Similar Messages

Maybe you are looking for