The program stops responding to delete messages, changing to another message. How do I fix it?

My program won't delete messages easily. I have to sit and wait for each to delete. It won't change to another message after deleting, just sits on the one it landed on. If I close the program several times, it may work normally for a while, but then reverts back to not responding. I am getting very frustrated with the program not responding to commands.
Besides that problem, I have 5 different inboxes, and can't get rid of the ones I don't use. I have 2 trash files, and can't get rid of those either. I don't want to just delete the whole program and go to another provider because I have professional papers stored here and don't want to lose them.

What is your anti-virus software?

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If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

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Attached file

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The program stops responding to delete messages, changing to another message. How do I fix it?

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