The prompt came up to back up while synching from i-tunes, now ny phone shows the i-tunes symbol along with the charger

I was synching my phone, and it asked if I wanted to back up my I-tunes , then, I got a I-Tunes symbol, with a charger connection picture that will not move from the phone. My phone is frozen

Yeh thats fine, click okay on that error message then click restore
WARNING: any information not previously backed up you will loose from the device
http://support.apple.com/kb/HT1414

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