The replacement shipment of my iPod 1st generation did not arrive and I can not trace the shipment. Who can I contact?
I received an email that the replacement of my IPOD NANO was shipped. It was supposde to arrive at my address in France within two working days. Now, we are 4 weeks later and the shipment has still not arrived. There is a tracking number in the email but it does not have a link. I do not know which express delivery service is supposed to deliver. How can I verify the shipment? Who can I contact for help to track the delivery or resend the replacement product?
Thanks for the advice. I contacted the expresslane service and have to admit that it works very well. They call you back immediately! I have contacted them already three times: unfortunately, the first person gave me a wrong tracking information, the second person was "technical" and asked me to call during business hours. Number 3 was helpful and told me that the shipping by French postal service might take 5-6 weeks (and not the 2 days as announced in the e-mail I had received). So, I still have to wait and contact them again if the replacement iPod does not arrive in the coming days ... We will see!
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Replacement for the Replacement? help!! 1st generation program
Hi my name is Juan Robles I recently enter to the 1st generation ipod program replacement, and they do send me a better ipod touch nano 8 gb 6 generation.
but it doesn't charge, i let it charge for a hole day and I even try it with a usb cable and a wall charger and once you disconected, it goes dead not even a blink... but if i plug it back to the cable it turn on very fast in less than 5 seconds.
My question is do they support a replacement for the replacement they send me, it is less than 90 days of from the date of service.
The Fedex box, the one with the replacement new ipod don't have the return address like the first one, the one where i send my 1st generation ipod. So any one resolve a similar issue , i will love to have the return address. I allready try the thec phone support but they put me on hold for more tha a hour and nothing.
Thanks in advance...Apple Service Operations
3011 Laguna Blvd., Building A
ELk Grove, CA 95758 -
My daughter has an ipod touch with alot of games and music on it. The computer it was synced to is forever gone and on her new computer some of the games dont show up along with her music. She is worried if she connects it to her new computer all will be lost. Is there anyway for this to not happen? The ipod is on its last life due to a cracked screen, and as for the games she has spent money on them such as smurf village and others. When i looked at game center on my phone about less than half of that game showed up. Is there anyway to fix these things before its to late and eveything is gone forever?
THANK YOU.Follow these instructions
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I was listening to music one night last week and my 1st generation nano exploded in my hand and my first reaction was throwing it on the floor because i was too scared to react properly and when i saw that it was still burning i took the headset cable and i took it into the bathroom just because there weren't so much things that can burn from it...my whole apartment was smelling like it was the world war in there and i was so scared that i couldn't sleep that night. I want to make a complain but they don't have anything for my country...i also saw a replacement program as they said the first generation nano's from 2005-2006 had some problems (lucky me, exploded in my hand before seeing that) but also not available in my country. How can i contact them to tell them the problem?
See if they have a contact number here: Contact Apple for support and service
or try online: https://getsupport.apple.com/GetproductgroupList.action
Let us know how it goes. -
My ipod 1st generation merge several songs and can't play them
Hello
I have a problem with my Ipod. It's a nano chromatic, 1st generation , 16go
It merges several songs togetether and don't play them. I have tried to restore it. But it doesn't work.
It would bother me to buy a new one. (sorry for my english, I'm french -_-')Have you worked through all of the troubleshooting here?
Troubleshooting songs that skip
What format are these tracks in and at what bitrate are they encoded?
B-rock -
Also i cannot see any other library on the itunes account. There are no options to change which library i am connected to even if there was another itunes library. It will just be a waste of money other wise....gutted.
I hope that makes sense. Ives tried for aaages to figure this out.
Thanks
FloraYes i've tried all of that. I've turned it all the way on and off and erased all of my music and put it back on and nothing works. And with the breaking up CDs and putting into compilation categories i have already fixed all of that stuff. It's fine it just doesn't show up in the list of artists. I can find the album in the songs category and the albums category it's just it doesn't show tha name of the artist. All of the other albums that i downloaded before i updated my itunes to th most recent update are fine. It's just the two that i downloaded afterwards. Thanks for trying though.
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All of the sudden my iPhone clicks when I dial a number. How can I turn off this annoying feature?
Did you already try to set it up as new device, as explained in this article?
How to back up your data and set up as a new device
Maybe without using the latest backup afterwards, in case it contains corrupt data causing your problem. -
Good morning a few weeks ago I send the request for the replacement program of my ipod nano 1st generation and they sent me the shipping box but I did not get the label to go back, and I can not return it , i need to you sent me again the box for return the ipod
Best thing would be to call Apple up again, and let them what has happened and they'll help you!
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I didn't receive any news about the replacement program for the Ipod 1st generation. I have already sent the serial number online, but didn't have any progress. What should I do? Thank you
After you set up your service use your repair ID to track your replacement here:
https://selfsolve.apple.com/repairstatus/main.do
Remember: You will receive a replacement unit approximately 6 weeks after Apple gets your current iPod nano
Hope this helps.
-Julian -
i locked my Ipod 1st generation in zombie farm went to the toilet came back tried to unlock it but i cant screen was blank i have tried everything please help
If you have tried everything, then by definition, there is nothing else to try.
Perhaps if you explained what you tried someone can help.
If you have actually tried everything, then there is nothing anyone can do to help.
Did you try reset?
iPod touch User Guide (For iOS 4.3 Software) -
How do I get the music from my iPod 1st generation onto my iPhone 4... the problem is the music is not on my iTunes library and will not swap over? HELP please x
See this post by forum regular Zevoneer on transferring files from the iPod to your computer.
tt2 -
Hello. I have iPod 1st generation. It's on recall program. Which kind iPod I receive for replacing?
Same model, with same capacity. Only certain serial numbers qualify. If your iPod is registerred, you should have received an email from Apple.
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any ideas how to fix an ipod 1st generation. all works fine but no sound from the earphones(no external speakers)
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
I is likely not worth it to get the iPod fixed. -
Hi there, is it ok to use an ipod 1st generation charger to charge my iphone 4s?
Hi there, is it ok to use an ipod 1st generation charger to charge my iphone 4s?
Thank u, i meant to ask about the ipod nano 1st gen. Charger.", is it ok to use that to charge my iphone 4s? It fits but Given the problem ipod nanos 2005-2006 had and the replacement program i was wondering
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IPod 1st Generation Logic Board
Hi!
My 5GB iPod 1st Generation's logic board finally gave out. I'm having trouble locating a replacement board. Does anyone know where to get a new or used one other than iFixit (out of stock)? I need one just like iFixit's: Complete with the firewire port, and a not chipped headphone jack.
Thank you and I greatly appreciate it.
-Brian SkorskiBrian,
I may be in the same boat as you and I did Google 1st gen logic boards and didn't find much, except for WLM. They are pretty high. I thought maybe they would be cheaper for the really old ipods.
I wrote a post about my own 1st gen 10gb ipod on how my dome imac no longer reads my ipod but yet it charges the battery. I replaced the battery on mine after it died thinking it would fix everything but it didn't. ipod plays music just fine, but i can no longer load anymore new music to it. So I checked into replacement logic boards. If I do not purchase a new logic board, I'll probably just buy a new ipod (I want to anyway)
Gary
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