They can hear me but I can't hear them

Dear Members
I Have a iphone 3g 16gb, starting today i can't hear the caller at any incoming and outgoing call
but they can hear me.
This is not the headphone or BT issue. I can play music through any speaker and when I receive a call, I can't hear the caller.
I fully restored the iphone to new clear apple 2.2 version but with no luck, played with the headphone switch...everything.
please advice
thanks in advance
Fer

My wife took hers to the AT&T store last night, they wouldn't replace it since she's had it for more than 30 days... they clerk says he has seen the problem a handful of times, and gave her the number to send it back to Apple... she will have to put a new phone on her credit card, then get reimbursed when Apple confirms it's broken. I did a complete restore for her, no change, works fine with all other audio, and she can hear the other speaker during conversation, but no outgoing audio with the headphone... works fine otherwise. I even cleared the 3 apps she had purchased... no difference, so it appears to be a hardware problem.

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