Third party credit update with goods receipt

Question

Hi Experts,
I need to know how customize the credit control management in the following situation:
In third party flow without SD delivery: Sales Order -> Purchase requisition -> Purchase
Order ->Goods Receips from supplier.
The credit control has to be done with the delivered amount not
invoiced. But in this flow the SD delivery is substitue by MM Goods
Receipt in order to deliver products to the customers. When goods
receipt is done the delivered credit amount isn't updated.
it's necessary to check the amount delivered not the amount ordered (as it's done with the current customization)
The customizing is:
the item category:
billing relevance 'B': Relevant for order-related billing - status
acc.to order qty
o Copying control -> invoiced quantity indicator 'E': Goods receipt
quantity less invoiced quantity
Schedule type: u2018CSu2019
Credit control area update group: 00012
Automatic control check : 'D', flag in open deliveries.
We have checked note 410685 but not solution has been found.
Example: Customer has a credit limit 1000 euros.
1) Create a sales order with an total amount 900  euros.
2) Create purchase order with the purchase requisition created
automatically by the sales order and release it.
3) Do goods receipt for an total amount 800.
4) Create another sales order with a total amount 150 euros.
Now, the new sales order is blocked, because the calculated credit is
100 (credit limit - ordered amount). If the credit is calculated with
the delivered quantity, the credit will be 200 and the new sales order
won't be blocked.
Thanks in advance,
Laura

Answer 1

Hi Nagesh,
In any credit memo scenario, always enable the creation of Credit Memo Request and then Credit memo. When the credit memo request is to be created, make sure that it is always created with reference to the invoice document only and not reference to the sales order, as the objective of Credit memo is to correct the prices in the invoice document. This will help you in various scenarios like exchange rate where the value of sales order and the value of invoice can be different in the local currency due to ex.rate fluctuations.
As credit memo takes care of incorrect prices, having a document flow of credit memo request with reference to sales order is incorrect.
With reference to the error message, it is a valid message as an invoice has been created with reference to the order. You should not create a credit memo with reference to a sales order(OR), for credit memo, u shd use a credit memo request only as the reference.
Hence the flow for your question is
Sales order>Invoice>Credit Memo req-->Credit Memo
OR>F2>G2W(Confirm with others on the doc type)-->G2S
Pls lemme know if you need further clarifications in this topic.