"this apple ID was not used to purchase OSX Lion"
Have the late 2009 imac (21.5" with 4GB and 500GB HD) and was running OSX Lion 10.7.5. This is my kids' computer and the hard drive was pretty much full up of junk. So I wiped the hard drive and began the process to reinstall OSX Lion using the original installation DVD that came with the computer when I purchased it. Goes through all the steps to install and then asks me to login with Apple ID and comes back with "This Apple ID was not used to purchase OSX Lion" Well, of course I purchased it. It came with the computer. It is the only installation disk I have. Talked to Apple support, tried different solutions with them. They even sent another disk. Same message.
Perchance, was there a USB Thumbdrive version Lion 10.7 included with the computer
when it was new? If you had that, (as the computer likely shipped with 10.7 installed only
if it had a backup installer) then you could install from there.
If the computer has an internal optical drive, there should have been grey-label install
restore media discs (DVD specific to that model build) with applications & OS X on it.
Such an original DVD disc set would also have an Apple Hardware Test on DVD.
The 10.7 Thumbdrive version was offered on a limited basis, no longer available, at $69.
Per the MacTracker database, the only model shown which shipped with 10.7 installed
and also had an optical superdrive, was the iMac (21.5, Late 2011) model. Earlier model
versions show the shipped OS X on media (DVD) as being OS X 10.6.x Snow Leopard.
Avoid Mavericks if you have/possess older software that you would be using regularly.
There may also be a firmware update that could make it hard to revert to the original
OS X version if the Mavericks is installed on certain models that supported it later.
Good luck & happy computing!
Similar Messages
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i cannot sync my iphone music, i had used my i phone on another pc, which died. Ive managed to save the hard drive and transfer stuff across. I ended up smashing my phone and could update all other stuff on restore but cant sync any music. It is all grey at the top of the screen. Ive re installed itunes and cleared all phone data. Now when i bought a song on this computer from the apple store, i have just been sent an email that says Your Apple ID, was just used to purchase (a song ) by a computer that had not been previously associated with that apple id. So do i have to tell apple now somehow i am using itunes on this pc, and if so how? Because i authorised it and it said this pc was one of 5 aujthorised. if anyone can be of assistance then great!
I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
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Hi,
I did not make this purchase – Is this a genuine e-mail account from Apple
Noel
CIE Tours International
From: Apple.Inc [mailto: ********
Sent: 09 May 2014 02:03
To: Caffrey Noel
Subject: Your recent purchase with your Apple ID
Your Apple ID ******** was just used to purchase "Assassin's Creed Pirates" from the iTunes Store on a computer or device that had not not previously been associated with that Apple ID. You may also be receiving this email if you reset your password since your last purchase.
This purchase was initiated from Russia.
If you made this purchase, you can disregard this email. It was only sent to alert you in case you did not make the purchase yourself.
If you did not make this purchase, we recommend that you go to Apple ID: Tips for protecting the security of your account .
Regards,
Robert Wills (Apple-Assistance)
<Personal Information Edited by Host>I can't see anything genuine about it!
Since the link to the Apple id: Tips for... actually says it goes to a site named "bingo", I think it's quite clear that this is a phishing email, designed to get you to click on and go to their site, not an Apple one. I hope you have not clicked on the link.
It is not a good idea to put your own persoanl information in a post on a public forum. I will ask our hosts to remove it and the link. Don't be surprised if they remove the entire thread. -
AppleId was not used to purchase Lion
Hi,
I am trying to reinstall my OS on my new MacBookPro 15" Retina display. Through the revovery process or Internet Recovery Process, I am asked for an AppleID. Once I enter my AppleID and Password, I get an error message. "This AppleID was not used to purchase Lion"
I am unable to proceed further with the reinstallation process. Kindly advise if this is an issue with the OS installation process or a local ISP issue?Hi All,
I had the issue as reported earlier..It apparently seemed to be an issue with your local ISP that blocks the access to Mountain lion from App Store.
Try with different local ISP's and it should work.
In Singapore two local ISP's Starhub and SingTel have this blocked whilst it worked for me when i accessed Internet connection through M1 Service Provider..
See if that helps. I dont know where you are from Bend... -
Have received email saying my Apple ID has been used to purchase a Camera, the purchase was from Poland. It is asking me to verify me details and change password etc.
This email went into my Junk Mail.
Question is...do I just ignore it or what?Scam, as in phishing email.
http://www.macintouch.com/readerreports/security/index.html -
I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support. -
When i use my laptop to make an iTunes store purchase, it always asks me to verify my account details by entering my credit card verification number. After i do this i then receive an email stating "Your Apple ID, ..., was just used to purchase ... from the iTunes Store on a computer or device that had not previously been associated with that Apple ID."
My Laptop is my home device and apart from purchasing app's on my iphone 4, i only use my laptop to make itunes purchases.I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
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I keep getting this message: "That Apple ID is already in use.If this Apple ID was created by you, simply sign in with your Apple ID and password.If it does not belong to you, try again using a different name."
I'm trying to create a new id and e-mail using an e-mail address that is mine and has been mine for over a year - any ideas why this could be happening?Trying where? What sort of email address? The following answer is based on a guess as to what you are talking about.
If you already have an @me.com address, perhaps as a result of having had a MobileMe account, and you are now setting up an iCloud account with an Apple ID you will find you will be asked to create a new @me.com address, and that you can't add your existing one because it is already an Apple ID.
You can do one of two things:
1. Sign out at System Preferences; sign in with your existing @me.com address and enable Mail.
2. Stay signed in with the present ID and add your @me.com address in System Preferences>Mail, Contacts & Calendars.
If you have further questions, or if your situation is different from what I've assumed, do please post back, but in a suitable forum - this one is specifically about using these Forums. -
get this message when trying to authorize my computer. This apple id has not bee used with the itunes store.
Do i have to purchase something, before i can authorize my computer.Thank you in advance for any answers received.You cannot buy anything from the iTunes Store until you authorize the computer. Are you unable to authorize it? If so see the following:
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7. -
I was trying to update my OS to Lion Mountain but I get the message:This Apple ID has not yet been used with the iTunes Store.
You update via the Mac Apple Store, not the iTunes store—that's music and movies.
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Why I cant use my apple id? error was this apple id has not yet been used in the iTunes store
why I cant use my apple id? error was this apple id has not yet been used in the iTunes store
Log into your account and verify that you have a valid payment method.
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I get the message: This Apple ID has not yet been used with the iTunes Store. The account was set up years ago! What do I do?
You update via the Mac Apple Store, not the iTunes store—that's music and movies.
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I am so confused. I just downloaded Itunes. I set up an Apple ID with a password. Now I want to buy a song. I can't do it. I keep getting the message: "This Apple ID has not yet been used with the Itunes Store. What am I doing wrong?
You haven't opened an account with that Apple ID in iTunes. Open iTunes and log in. A dialog will appear in which you need to enter your Apple ID and/or password. Below it you should see a link for creating a new account. Click on that link to get started.
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I moved from Japan to Australia. I need to change from Japan App Store to the Australian App Store. I get the following message every time I try using My MacID which was set up in Japan: "This Apple ID is only valid for purchases in the Japanese iTunes Store. You will be switched to that Store." At one point... by which path I do not remember... I was instructed to created a new ID. I fill out the new ID forms, but the address is rejected each time... quite confusing. Does it want a new name? But it says I cannot use an apple domain (tag?) even though I guess it has to be an apple address... ? So I have iTunes crdit cards purchansed in Australia, can't spend in AUstralian iTunes Store, get directed back to Japan each time, and can't open a new ID... What am I doing wrong? Thank you in advance. John. Australia.
You must have a separate Apple ID registered in the other store along with a valid bank-issued charge card in the other country, and a legal billing address in the other country.
Sorry... But... You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country..
iTunes Store Terms of Service
http://www.apple.com/legal/itunes/us/terms.html#SERVICE -
Just received this email. Havn't purchased anything any idea????
Dear client(e),
Your ID, was just used to purchase "Wrecking ball.Mp3" by 'Miley Cyrus' from iTunes Store on a computer or device that has never been used by you before.
This purchase was initiated from 'BRAZIL'
If you made this purchase you can ignore this email, but if it was made in error, or if you believe an unauthorized person accessed your account, please reset your account informations immediately by going to
ireset.appleaccount.com => Confirm that you're the account holder and then
change your password.
N.B: If you don't update your account, Please note that it can be
used to make more orders in our stores, and then we'll be obliged to block it.
Thanks,,
Regards,
Customer SupportIt's a phishing attempt to get your account and payment details, it's not from Apple - if you clicked on the links in it and entered your details then you should change your password immediately e.g. by tapping on your id in Settings > iTunes & App Store on your iPad and selecting 'view apple id' on the popup and signing into it, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected]
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