Just receive this email. There is no evidence that i have purchased anything. Dear client(e), Your ID, was just used to purchase "Wrecking ball.Mp3" by 'Miley Cyrus' from iTunes Store on a computer or device that has never been used by you before.
Just received this email. Havn't purchased anything any idea????
Dear client(e),
Your ID, was just used to purchase "Wrecking ball.Mp3" by 'Miley Cyrus' from iTunes Store on a computer or device that has never been used by you before.
This purchase was initiated from 'BRAZIL'
If you made this purchase you can ignore this email, but if it was made in error, or if you believe an unauthorized person accessed your account, please reset your account informations immediately by going to
ireset.appleaccount.com => Confirm that you're the account holder and then
change your password.
N.B: If you don't update your account, Please note that it can be
used to make more orders in our stores, and then we'll be obliged to block it.
Thanks,,
Regards,
Customer Support
It's a phishing attempt to get your account and payment details, it's not from Apple - if you clicked on the links in it and entered your details then you should change your password immediately e.g. by tapping on your id in Settings > iTunes & App Store on your iPad and selecting 'view apple id' on the popup and signing into it, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected]
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When i use my laptop to make an iTunes store purchase, it always asks me to verify my account details by entering my credit card verification number. After i do this i then receive an email stating "Your Apple ID, ..., was just used to purchase ... from the iTunes Store on a computer or device that had not previously been associated with that Apple ID."
My Laptop is my home device and apart from purchasing app's on my iphone 4, i only use my laptop to make itunes purchases.I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
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I keep receiving :
Your Apple ID, ********@*******.***, was just used to download xxxxxxxx from the App Store on a computer or device that had not previously been associated with that Apple ID.
You may also be receiving this email if you reset your password since your last purchase.
If you initiated this download, you can disregard this email. It was only sent to alert you in case you did not initiate the download yourself.
If you did not initiate this download, we recommend that you go to iforgot.apple.com to change your password, then see Apple ID: Tips for protecting the security of your account for further assistance.
Regards,
Apple
Apple has been no help, Mac Store has been no help.
Only iPad 2 & home computer authorized for downloading.
Anybody have an answer/same problem?
Thanks !
<Email Edited By Host>I'm having a similar problem. I had previously (over a year ago) purchased 2 episodes of Law & Order. Then about 2 months ago, I purchased the 3rd season of Sons of Anarchy. When I downloaded these episodes to my iPad, about a dozen full seasons of various shows popped up, too. No money was removed from my iTunes account & theses particular shows aren't in my iTunes library on my desktop. I've tried every which way to delete them from my ipad, but can't. I went to the Apple store & they suggested I contact expresslane.apple.com for help. I submitted my problem, via email Friday, as they asked, but have not received any response. Any suggestions on how to get rid of these "phantoms?".
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I have just received an email asking me to verify if I have used my account to spend 20$ which I have not, I've followed the link and am not sure if this is a hoax ?
What does the email say, and is it personalised (e.g. does it have your name in the email or just something like 'dear customer') ? There are regular phishing emails trying to get account and payment details.
You can view your account's purchase history by logging into your account on your computer's iTunes via the Store > View Account menu option, and you should see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases. If you are using an iOS device then you can view the last 90 days purchases via http://reportaproblem.apple.com -
So I just got a message from Apple saying
"Your Apple ID was just used to download Podcasts from the App Store on a computer or device that had not previously been associated with that Apple ID"
I am new to Apple products and signed up to the app store about an hour before but have not downloaded any apps yet.
I also turned on iCloud Drive.
Neither of these are Podcasts and I do not have any Podcasts on my device.
The message is a really poor warning, it could for instance list the IP address which would immediately tell me if it was me.
It could list what type of device it was.
It could list what Podcast was downloaded.
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I have a long complex password that I do not want ot have to change just because Apple generates a stupid message.
On Google you have a log of all logins and devices, is there something similar with Apple, so I can figure this out?Kroll17 wrote:
I don't know, I thought it was pretty clear
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It's very clear to me; the app named "Podcasts" was downloaded, not a podcast. "Podcasts" is a app provided by Apple for managing and downloading podcasts. -
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If you want to just disable the Server aspect, this should work for both Lion and Mountain Lion...
http://support.apple.com/kb/HT4827
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On the iPod fo to Settings>iTunes and App Stores and sign in and view your ID and verify the payment method is OK. Then try again.
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This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The" may need service' meand there is a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
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You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.
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