Time_out dump in crm_srv_report and crmd_order

Hi,
While executing the std tcodes crm_srv_report and crmd_order we are getting a short dump time_out which says Time limit exceeded.
we are using this tcodes to get a list or orders or a particular time period.
the dump in st22 suggest to increase the parameter value of "rdisp/max_wprun_time".
we have set this parameter to 600, still the error persists.
any suggestion what can be done to eliminate this error.
Regards,
PP

Hi Pepe,
In my opinion, the timeout parameter is fine. It does not make sense a user to wait more than 10 minutes for a report output, in a operational system.
Since this are standard reports, maybe I would try to explore the following options (maybe you already did some of them ):
- Try to search for OSS notes for performance issues with those reports (example: 1251210)
- If your time period is very short, maybe check SAP support opinion.
- Check it a BASIS colleague to trace and check if it is possible to create some indexes to particular SELECT's operations. Or to update statistics information of some tables to faster the access (t-code DB20)
- If you have many historical data, check if it possible to archive documents
- If you have a BW system, use it to do the analysis that you're trying to do in CRM system.
Don't know if it is enough, but hope that helps you a little more.
Kind regards,
Garcia

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SAPMSSY1 TIME_OUT dump

Category               ABAP Programming Error
Runtime Errors         TIME_OUT
ABAP Program           SAPMSSY1
Application Component BC-MID-RFC
Date and Time          03.05.2014 09:04:14
|Short text                                                                                        |
|    Time limit exceeded.                                                                          |
|What happened?                                                                                    |
|    The program "SAPMSSY1" has exceeded the maximum permitted runtime without                     |
|    interruption and has therefore been terminated.                                               |
|                                                                                                  |
|What can you do?                                                                                  |
|    Note down which actions and inputs caused the error.                                          |
|                                                                                                  |
|                                                                                                  |
|    To process the problem further, contact you SAP system                                        |
|    administrator.                                                                                |
|                                                                                                  |
|    Using Transaction ST22 for ABAP Dump Analysis, you can look                                   |
|    at and manage termination messages, and you can also                                          |
|    keep them for a long time.                                                                    |
|Error analysis                                                                                    |
|    After a specific time, the program is terminated to make the work area                        |
|    available to other users who may be waiting.                                                  |
|    This is to prevent a work area being blocked unnecessarily long by, for                       |
|    example:                                                                                      |
|    - Endless loops (DO, WHILE, ...),                                                             |
|    - Database accesses with a large result set                                                   |
|    - Database accesses without a suitable index (full table scan)                                |
|                                                                                                  |
|    The maximum runtime of a program is limited by the system profile                             |
|    parameter "rdisp/max_wprun_time". The current setting is 600 seconds. If this                 |
|     time limit is                                                                                |
|    exceeded, the system attempts to cancel any running SQL statement or                          |
|    signals the ABAP processor to stop the running program. Then the system                       |
|    waits another 60 seconds maximum. If the program is then still active,                        |
|    the work process is restarted.                                                                |
|How to correct the error                                                                          |
|    Programs with long runtime should generally be started as background                          |
|    jobs. If this is not possible, you can increase the system profile                            |
|    parameter "rdisp/max_wprun_time".                                                             |
|                                                                                                  |
|    Depending on the cause of the error, you may have to take one of the                          |
|    following measures:                                                                           |
|    - Endless loop: Correct program;                                                              |
|    - Dataset resulting from database access is too large:                                        |
|      Instead of "SELECT * ... ENDSELECT", use "SELECT * INTO internal table                      |
|      (for example);                                                                              |
|    - Database has unsuitable index: Check index generation.                                      |
|                                                                                                  |
|    If the error occures in a non-modified SAP program, you may be able to                        |
|    find an interim solution in an SAP Note.                                                      |
|    If you have access to SAP Notes, carry out a search with the following                        |
|    keywords:                                                                                     |
|                                                                                                  |
|    "TIME_OUT" " "                                                                                |
|    "SAPMSSY1" or "SAPMSSY1"                                                                      |
|    "REMOTE_FUNCTION_CALL"                                                                        |
|                                                                                                  |
|    If you cannot solve the problem yourself and want to send an error                            |
|    notification to SAP, include the following information:                                       |
|                                                                                                  |
|    1. The description of the current problem (short dump)                                        |
|                                                                                                  |
|       To save the description, choose "System->List->Save->Local File                            |
|    (Unconverted)".                                                                               |
|                                                                                                  |
|    2. Corresponding system log                                                                   |
|                                                                                                  |
|       Display the system log by calling transaction SM21.                                        |
|       Restrict the time interval to 10 minutes before and five minutes                           |
|    after the short dump. Then choose "System->List->Save->Local File                             |
|    (Unconverted)".                                                                               |
|                                                                                                  |
|    3. If the problem occurs in a problem of your own or a modified SAP                           |
|    program: The source code of the program                                                       |
|       In the editor, choose "Utilities->More                                                     |
|    Utilities->Upload/Download->Download".                                                        |
|                                                                                                  |
|    4. Details about the conditions under which the error occurred or which                       |
|    actions and input led to the error.                                                           |
|                                                                                                  |

Hi Bacon
Can you please check the user / transaction details which caused this error ? You will get that information in the dump itself.
Secondly is the dump occurring repeatedly.
From the dump details you have provided , it looks like there has been a RFC call in dialog mode which has exceeded runtime.
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Rishi

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Hi all,
When we try to run SMQ2 transaction, it is resulting in TIME_OUT error. Hence nor we are able to view the entries, neither we can delete them. We also dont know from where the entries are being received. All the RFC connections are working fine. We are sure that there are large number of entries being CFIed. Please provide us a solution on how to resolve this dump. Is there any thing that should be done with LUWs?
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23.09.2011     11:01:58     010     C     TIME_OUT               SAPLIRFC     2
What happened?
The program "RSTRFCM3" has exceeded the maximum permitted runtime without
interruption, and has therefore been terminated.
What can you do?
Print out the error message (using the "Print" function)
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Depending on the cause of the error, you may have to take one of the
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- Dataset resulting from database access is too large:
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(for example);
- Database has an unsuitable index: Check index generation.
You may able to find an interim solution to the problem
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"SHOW_FILE_VIEW"
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2. A suitable hardcopy prinout of the system log.
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   part.
3. If the programs are your own programs or modified SAP programs,
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4. Details regarding the conditions under which the error occurred
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We are getting the error only for this transaction.
We are facing this issue from Friday.
We are not able to retrieve the queue list. Instead after 1800 seconds, the transaction is resulting in TIME_OUT error.
Edited by: Nuravc on Sep 26, 2011 7:42 AM
Edited by: Nuravc on Sep 26, 2011 8:16 AM

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Time_out dump in crm_srv_report and crmd_order

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