Time to run ASD? What to do about bad experience?

What is the time necessary to run a full ASD? In my work authorization it says:
"5 to 7 day.
Proposed Resolution: Run full ASD
Call customer to if form hi on what issue is and what needs to be replaced. Call back with in 48 hrs"
I dropped my mid-2010 15" MBP off at an Apple store on Monday, informing them of my problem, which was that the screen would sometimes black out while I was watching a video, and that sometimes the computer would restart randomly. I did a little research before hand and was belittled and told not to believe everything online. However, I believe the problem is well documented:
http://support.apple.com/kb/TS4088
https://discussions.apple.com/thread/3114550?start=600&tstart=0
https://discussions.apple.com/thread/4782683?tstart=0
The tech wrote in the work authorization "5 to 7 day." However, in the store he told me that it would take TWO days to run the ASD, and then if repairs were necessary the balance of the 5 to 7 days would be comprised of the repairs. In the work authorization, it said they would call me (and he also told me in the store) within 48 hours to tell me if repairs were needed. It has now been 72+ hours since I dropped it off, and I'm wondering what is happening.
It repeats elsewhere in the authorization: "Estimated Turn Around Time: We'll call you within 48 hours."
This has easily been my WORST Apple experience ever--from the belittling, to the tech not asking me if I would prefer a temporary password and instead just asking me to type in my actual password, to the lack of responsiveness about my computer.
I'm a student and need my computer to do work. From what I can tell, it does not take this long to run an ASD, and yet no one has called me back.
I'm still under AppleCare, and the TS4088 recall (if applicable to my machine, which I believe it is as it PERFECTLY describes my problem) is still in effect. Beyond the bad customer experience, I just want to know what I can/should do now. If anyone has been in a similar situation, please let me know!
I'm tempted to buy a Windows laptop in the mean time so I can do work--advice?

I called them about an hour ago. The man asked for my repair number, then said, "look, it says 5-7 days. Call back then."
I said that it stated I would get a call back within 48 hours, and he said that they're working on it.
My main dissatisfaction is with them saying that they would call, and didn't. Based on past experiences with the same store, they have always worked with me and told me exactly what they were doing through email or phone updates, and this time there was none of that.
I suppose maybe I'm being unreasonable, and that I'm being overly presumptuous that TS4088 is what is wrong with my computer. I wish I had been taken more seriously at the onset, and/or that I had specifically requested the tech do a VST which was recommended in one of the threads I read later. Either way, the attitude and responsiveness of this store that I frequent has gone down the drain in the past 9 months.

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Every time Firefox runs the 1st tab is "about:sessionrestore" with an error message when its shutdown. How can I clear it?

2nd tab is my default and all works well.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
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Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

What to do about bad posture when it comes to laptops?

I've had my Macbook Pro for a couple of years now and I love it but I feel my posture has gotten worse compared to owning a desktop.
I don't intend on buying a desktop Mac anytime soon so is there any suggestions as to how I can maintain a good posture when owning a laptop?

Some people are having a bad day, it seems...
What's worked for me for over 14 years of laptop use is to change positions a lot. It's easy with a laptop. Use it on the desk; then use it on the sofa; then use it lying down on your belly on the bed.
Posture problems come from the belief that you have to sit there, completely still, in one and the same position. That's not good - it's not going to work, no matter what kind of setup you have.
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HT1657 my movie won't play, but the 24 hour timer is running

I started downloading a movie, and received a message that my movie ws ready to view. When I attempted to watch it, it would not play, but the 24 hour timer is running. What do do to get the movie to play and get the full 24 hours to watch it?
Thanks. I'm using a mac mini with lion os.

Hi Steve - have you renamed the 'file' (actually a 'package' which can be opened with Control-Click), or a file within that package? If the latter, you may have lost the link to the Media folder.
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I don't know if re-naming has been the cause of the problem you have though.
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Sorry to hear that. I understand your frustration and I hope they send back a better working N78-3.
Myself, I count myself lucky. Everything works perfectly for me right now...email, bluetooth, maps, gps, 3rd party apps, battery life, 3G, wifi, etc. etc.
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I did this this past Tuesday night and so far no reboots, crashes or any problems. I'm sure I just jinxed myself but I've been using it heavily over the last few days with no issues. Prior to this, it would usually reboot every 2 days. If it doesn't reboot for another few days I'll be happy.
I would normally not stand for this but I just love the phone and if I got something else it'd probably be the iPhone 3G which has perhaps more software bugs and issues than the N78-3!!
Best of luck. Here's hoping they release an update soon.

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I'm not sure anyone here knows more about the Java plugin than you do...
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I can't install OS X mountain Lion to my macbook pro. It says when I'm trying to choose the disk, (This disk is used for time machine backups'. What can I do about it? thanks!

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From the Finder's Go menu, choose Computer:
Double-click your hard disk icon. It is usually named "Macintosh HD":
Look for this folder:
Drag it to the Trash.

Every time i open safari i get this pop up for myvdrive and i don't know what to do about it

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Since there aren't any "viruses" for Mac, you can't and don't have one.
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Safari>Pereferences>Extensions
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I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me......

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go.

I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

Mac running slow, what to do?

My mac is running slow, what should I do to clean it up?

Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to:     OS X Maintenance - MacAttorney;
                                  The X Lab: The X-FAQs;
                                  The Safe Mac » Mac Performance Guide;
                                  The Safe Mac » The myth of the dirty Mac;
                                  Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
    used to manage backups and to restore backups. Time Machine
    requires a backup drive that is at least twice the capacity of the
    drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

Trouble with Time Machine (runs constantly). Erase and install?

Trouble with Time Machine (runs constantly). Tried re-installation (equivalent of archive install) of Snow Leopard. Time Machine still unable to complete a back-up. Erase and install recommended at Genius Bar. Have backed up data to external HD using Super Duper. Should be a bootable backup. Last successful backup through Time Machine was 6/1/11. Not sure if I can access this back-up if I erase and re-install.
Computer shipped with Tiger (7/2007). Have original disks. Now running Snow Leopard. So: erase HD, install Tiger, then update to Snow Leopard? Start-up from Tiger disks does not appear to work (starting up holding "C" key). Suggestions? Want very much to transfer data to new iMac, but do not want to carry bugs forward. Very nervous about erasing HD. And have the questions above about reinstalling system software.
Advice desired! Thanks.

Well if you can hold option and boot off the Superdupes clone and it works fine then you should be set to do what you need to do to the original boot drive.
Disconnect all drives and c boot off the Snow Leopard install disk, use Disk Utility to Erase > format HFS+ journaled your internal boot drive.
Quit and reinstall OS X Snow Leopard, setup (do not use Setup/Migration Assitant!) and update to 10.6.8
When you setup the new install, use the same hard drive name and user name as you did before.
Now the free iLife that came on the Tiger disks you won't get naturally, but you can pick them off the disk with the shareware program called Pacifist.
install your programs from fresh sources, this way you don't get the "crap" from the older setup.
Once your machine is up and going. Hook up the clone and transfer your user folders over manually. With iTunes just replace the whole folder. Because you kept the same user and boot drive name as before, the playlists should be fine.
Once your all peachy, take the opportunity to clone this new setup to a external drive, label and disconnect.
Make another clone for day to day, or week to week clone updates and your just a hold option boot away for recovery.
You know Superdupes and Carbon Copy Cloner both have auto-scedualing/updating ability, so you can leave them plugged in and it will perform a update so your clone stays fresh and recent.
But you should keep a clone timed back about a couple of weeks back just in case you install something bad and don't learn about it right away.

Last time it run

Hello All,
I need to store the last date a program run.
My last resource is creating a Z table to store the data.
I think it should be better ways to do this.
Is there any ABAP statement that works like IMPORT/EXPORT but store the data even when the program finishes so the next time it runs it could retrieve it?
Do you know about a BAPI that allow to update table CDHDR ?
Any other suggestion is welcome.
Thank you.
Monica.

Hi,
For custom report you can store the last run in Z table , but what about sap standard reports
For updating CDHDR you need to create a object thru SCDO after that you can use following fm to update the same
CHANGEDOCUMENT_OPEN
CHANGEDOCUMENT_SINGLE_CASE
CHANGEDOCUMENT_CLOSE
you can check the last run using transaction code STAT or ST03.
aRs

What's annoying about Events, Keyword Collections & Move to trash

Today I was given a project to edit where the Event was already created, the media was optimized, keywords added and keyword collections created to split the media into folders. All I had to do was to sync the 2x cam's to separately recorded audio, and begin grabbing sound bites.
Nothing unusual so far....
To start my syncing, I began by finding all the clips from CAM-A and added the keyword SYNC 1 (CAM-A). I also added the separately recorded audio file within this keyword collection. Clicking on the SYNC 1 (CAM-A) keyword collection icon, I highlighted all the clips, right-clicked and chose Syncronize Clips.
This is what I find annoying: When I choose Syncronize Clips, The synchronized compound clip doesn't automatically appear in my SYNC 1 (CAM-A) keyword collection folder, instead I need to click on the event and add the keyword for it to appeare in that keyword collection. Wouldn't one think that if I chose to create a Syncronized Clip in that keyword collection that FCPX knows thats where I want it to appear...!
Anyway so in this particular case not all the clips synced, so what I then did was chose the un-synced clip + the audio clip and synced them alone. As i synced these clip separatley, what I was doing was moving the already synced clip to the trash, totally forgetting that these were also being deleted from my main event folder. Boy was I "P***'S'd"
Again what I found annoying: if you move a clip to the trash in a keyword collection, you actually delete that from the event too. Persionally I'd like to see an option so that you can righ-click and delete a keyword rather than having to twirl down the triangle, double clicking the keywords to activate the keyword editor, which you then have to select the keyword and hit delete to remove it out of that keyword collection.
If for arguments sake a clip wouldn't sync, what I then did was find a small snippet of the same audio. I would make a range selection and add a keyword to both the clip and the audio file.
What I also found annoying: when you open the Syncronized Compound Clip, your unable to stretch the clip to the left, instead I needed to use my "P" tool to move the clip to the right, which then gave me room to streatch the clip to the left.
Sorry I just had to get that out of my system....

andynick wrote:
Yes - and I'm another who loves FCP X . . .
(but doesn't it drive you round the BEND somitimes)?
Absolutely Andy.... I won't go into what does and doesn't drive me mad, but your absolutely right, at times I have a smile from ear to ear, and other times I'm left scratching my head and spending valuable time trying to work out a workaround or workflow.
andynick wrote:
I think Apple's recommendation of 4GB RAM is a joke.
True... I spent a day with a colleague editing side by side. He has a 17" MacBook Pro Quad 2.3Ghz with 4GB RAM, and I run on a 17" MacBook Pro Quad 2.3Ghz with 8GB RAM. You wouldn't believe the difference an extra 4GB's of RAM can make, I can only imagine how your system will run on 16GB
BenB wrote:
You can right-click a clip to remove keywords, but the only option as present it to remove all keywords at once (Cntr+0). Cmd+K to remove one keyword when you have multiple keywords seems pretty dang easy to me. If you had more than one Keyword, what would the option in a menu be? It could make for a very long menu, it'd have to be a dynamic menu, it'd get too convoluted. So, Contrl+0 or Cmd+K seems pretty easy and efficient to me.
Ben it was only a suggestion…! Anyway It's probably best we rest this here, it's clear we have different opinions on this one
BenB wrote:
As for workflow, no, FCP X is a totally different workflow than any other NLE, period. You can't compare. I've been training editors for years who have lots of experience, are from cable networks, and they still walk away faster, more efficient editors. Thus, I have to say, how long you've been editing, and how many different systems you've use, really doesn't have any bearig when learning something, especially as radicallly different as FCP X.
Who's comparing?
The only reason I mentioned what software I've edited on in the past, was so you can see my ability to adapt. FCP X isn't that different! you still work with media, you still need to manage, organise or name your bins, or in FCPX's terms keyword collections. The list could go on....
Anyway I'm not here to boast about my experience or the software I've edited on, instead I posted a "personal" view in what I thought would make a nice enhancement, which at the end of the day is just my view…
BenB wrote:
I've worked with Larry Jordan a couple of times. Good tips and tricks stuff. But the Apple authorized training materials are best for learning from the begining and getting a good handle on things in general. Nobody (and I mean nobody) knows FCP X like Steve Martin.
I respect your advise and have just purchased, and am now downloading Steve Martin's tutorials.
You've got me curious... I'd like to see how different Steve Martin explains FCP X as opposed to Larry Jordan's videos.
I'll report back on this one as soon as I've viewed them all
BenB wrote:
Fill out the feedback page, as I have done a kazillion times already, and let Apple know we need these new Sync'ed Compounds to retian the keywords of their originals. It would make for a faster workflow. Seems it'd be easy for them to program in.
Already done and let's hope so.....
BenB wrote:
Here's what I do when sync'ing a bunch of stuff. I create a Smart Collection that is just a Text parameter that "includes" the word "Compound". Then when I make the new Compound clips, I can get right to them. It's a workaround.
10 points for this tip Ben....
This is a perfect example where someone (me) expresses his thoughts, then someone (you) finding a solution.
Love your work mate....!
BenB wrote:
I don't do multiple syncs at once, because of bugs, that's all.
Sorry to sound like a broken record, but an explanation as to why and what bugs would be wonderful.
Ben, again please don'y take my response as being aggressive. I believe we all come to these discussion forums because some of us have questions, others idea's, and most importantly the ones that give us solutions. That's what makes this community a happy place to come too

Cube maintenance time increases every time it runs

Hi,
I have created a cube in AWM (10.1.0.4) with five dimensions. This cube is set to not to preaggregate any levels in order to have a short maintenance time. First time I maintained the cube it took about 3 minutes. In order to get a average maintenance time i chose to maintain the cube a few times more. For every time I did this, the cube used a bit more time to maintain and last time it used 20 minutes. Every time i checked the "aggregate the full cube" option and no data is added to the source tables.
I also checked the tablespace that the AW is stored in and it also increases for each run. Its now using 1,6 gb.
The database version is 10.1.0.4.0
Anyone have any ideas to what I can do?
Regards
Ragnar
edit: I did a few more runs and the last run time was 40 minutes and the tablespace is now using 4,1gb so I think this is where the problem is. Instead of overwriting the old data it seems that it just adds it, making the tablespace bigger for each time.
Message was edited by:
rhaug

Hi,
seems like I have resolved this problem now. I had made several cubes that were almost identical. Only difference was how they aggregated the data. One was full aggregation, one was skip-level aggregation and the last didn't have any. The reason I did this was to be able to compare maintenance time and see how this affected the response time to the cube. I am not sure what causes this, but I never managed to aggregate the cubes correctly. The cube with full aggregation took just about a minute or two to maintain and when i chose to view the data it took another minute.
So my impression was that it was aggregating all the data runtime.
When I tried to maintain any of the cubes after this, I got some different errors. Usually the maintenance failed when the tablespaces couldn't grow anymore. The temp tablespace was at this point beyond 20gb.
I then thought that the name of the measures in the cube could have something to do with the errors I got, and renamed them so they were unique in the AW. The tablespaces grew large also this time, but the maintenance stopped because of an out of memory error.
Then i deleted all cubes but one and tried to maintain it. After about 35 minutes it was done and when i chose to view the data, they seemed to be precalculated and the response time was good. The tablespace containing the AW also seems normal in size, around 500mb. I did several test runs during the night, and since yesterday the cube has successfully been maintained 15 times.
So this brings me to my question.
Can a AW only contain one cube? Or is it just a user error from my part? To me it seems a bit weird that you only can have one cube using the same dimensions, so I'm not sure if this is a right way of doing it, but it works.
Anyone have any input or similar experiences?
Regards
Ragnar

Time to run ASD? What to do about bad experience?

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