To create a service call to chk status of credit note

hello
i need to create a service call with the serial number snd_cv_2bwt_2615, which should check the credit note status. could you please help.
Thanks
Best Regards
Meghna

Dear customer,
would you please be more detailed in order that I can assist you. Do you mean with service call a customer ticket?
Maybe you can describe this a little bit detailed and I can check and find out better how to help:)
Best wishes,
Dragana Manojlovic
SMP TECH Senior Support Consultant II, Global Support Center Austria
AGS Primary Support, Business Suite & Technology
SAP Austria

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Creating a service call using DI API

Hi all,
I have written code to connect to businessone.It is connecting.But after that the error is coming....
code written is.....
String c="C40001";
                    getConnection();
                    System.out.println("Connected");
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int i=objServiceCall.add();
String callId=company.getNewObjectKey();
Error:
com.sap.smb.sbo.wrapper.com.ComFailException: Invoke of: GetBusinessObject
Source: SAPbobsCOM.Company.6.7
Description: You are not connected to a company
     at com.sap.smb.sbo.wrapper.com.Dispatch.invokev(Native Method)
     at com.sap.smb.sbo.wrapper.com.Dispatch.invokev(Unknown Source)
     at com.sap.smb.sbo.wrapper.com.Dispatch.callN(Unknown Source)
     at com.sap.smb.sbo.wrapper.com.Dispatch.call(Unknown Source)
     at com.sap.smb.sbo.api.Company.getBusinessObject(Unknown Source)
     at com.sap.smb.sbo.api.SBOCOMUtil.newDocuments(Unknown Source)
     at in.mobileone.www.b1.CreateServiceCall.main(CreateServiceCall.java:35)
Exception in thread "main"
Is it the correct approach or not.
any one guide me in this issue.
Thanks&Regards
Madhu

Hi Gianluigi,
    What you said is correct.At that time my system has some problem with businessone.Now the company object is creating.But the error is showing at
the line of code....
     objServiceCall.setCardCode("C40001");
no mapping found for cardcode...
Is the above send code is correct? or there is another way to approach to create a service call through DI API.
Thanks
Madhu

Unable to create the service call usage entry. Exception details: System.ObjectDisposedException: Message is closed.

Hello Community
my ULS-logs are flooded with entries like
w3wp.exe SharePoint Foundation Topology ajczh High Unable to create the service call usage entry. Exception details: System.ObjectDisposedException: Message is closed. at System.ServiceModel.Channels.BufferedMessage.get_Headers() at Microsoft.SharePoint.Administration.SPServiceCallUsageEntry.Create(Message message) at Microsoft.SharePoint.SPServiceContextBehavior.System.ServiceModel.Dispatcher.IClientMessageInspector.BeforeSendRequest(Message& request, IClientChannel channel)
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Hi Linda
thanks a lot for help.
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02.26.2014 10:42:45.02 w3wp.exe SharePoint Foundation Topology ajczh High Unable to create the service call usage entry. Exception details: System.ObjectDisposedException: Message is closed. at System.ServiceModel.Channels.BufferedMessage.get_Headers() at Microsoft.SharePoint.Administration.SPServiceCallUsageEntry.Create(Message message) at Microsoft.SharePoint.SPServiceContextBehavior.System.ServiceModel.Dispatcher.IClientMessageInspector.BeforeSendRequest(Message& request, IClientChannel channel)
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Best Regards
Michael

How to create a service call for more then one item

Hi All,
How to create a service call for more then one item. i.e. the service call should be logged for more then one item

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HTH

While Creating Web service call from JDeveloper getting http 403 error

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We have the RESTful url and can connect to the web service.
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We see that when the WACS is running but disabled the connect call hangs until timeout (after 1+hours).
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Hi Bernd,
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Anthony

Reg: Problem in Creating Service Call

Hi All,
I have a requirement where I have to create a Service Call through a BDOC for which the data will be given through a IDOC. I am using the BADI's CRMXIF_ORDER_MAP for passing the data from the incoming IDOC to the BDOC. I am able to save the data completely except the SERVICE_H table. When I debugged it, I found that in Function module CRM_DOWNLOAD_BTMBDOC, the function module CRM_ORDER_MAINTAIN is used and the SERVICE_H parameter passing is commented and hence the data for SERVICE_H is not being passed to it and so the data for SERVICE_H is not being saved in the database.
It would be very helpful if anybody can suggest me in solving this issue. Also I want to know why the SERVICE_H is not passed to CRM_ORDER_MAINTAIN there.
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Moin Khan.

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Create Service Call

hi,
I'm in the process of creating a service call with DI API using the following code:
 Dim ServiceCalls As SAPbobsCOM.ServiceCalls
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lakshman.

hello,
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 " CALLID = (Select Max(callID) from OSCL) "
thanks, bye.

Expenses document problem in service calls

Hi,
In the service call document we have the expenses tab under which we can view all the documents (Inventory transfers,deliveries..etc) related to that call. Well now my problem is as follows...
I create a service call and later i add many expenses to it.. say i added 3 Inventory transfers and as long as the service call is OPEN I'm able to see the documents added in the Expenses tab when the Display all documents is checked.
Now when i close the service call the contents in the Expenses tab become inactive and I'm not able to view the expenses documents and the Display all documents check box is also disabled.
Hope I'm clear.
Thanks in advance,
Vasu Natari.

Hi Jeyakathan,
Thanks for ur quick reply, the details are as follows,
Q1. I'm logged in as manager and I have full authorization.
Q2. I'm using 2007 B PL SP:00 PL:10
Q3. Even after closing and reopening the service call if the status is Closed the expenses tab is inactive(I mean that the tab is active but all the matrix are inactive) and the Display all documents is also inactive.
Thanks,
Vasu Natari.
Edited by: vasu natari on May 15, 2009 10:31 AM

Creating a service ; What needs to be added to tnsnames.ora and JDBC url?

DB version: 11.2.0.2
OS platform : Solaris 10
We have a 2 node RAC.
DB name = mbsprd
Instance1 = mbsprd1
Instance2 = mbsprd2I want Instance 1 (mbsprd1) to be used for our OLTP application and Instance 2 (mbsprd2) to be used for another application of DSS nature.
Based on the syntax
srvctl add service -d <dbname> -s <ServiceName> -r <Preferred Instance> -a <Available Instance>I am going to create 2 services
-- Creating a service called OLTP
srvctl add service -d mbsprd -s OLTP -r mbsprd1 -a mbsprd2-- Creating a service called DSS
srvctl add service -d mbsprd -s DSS -r mbsprd2 -a mbsprd1-- Starting the services
srvctl start service -d mbsprd -s OLTP
srvctl start service -d mbsprd -s DSSI guess the above steps are enough to configure a service at the server side.
I would like to know what needs to be done at the client side.
Currently the tnsnames.ora file and JDBC url used by our clients are shown below. What needs to be added to tnsnames.ora file and jdbc URL to start using services configured above?
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mbsprd =
(DESCRIPTION =
 (ADDRESS_LIST =
 (ADDRESS = (COMMUNITY = tcp.world)
 (PROTOCOL = TCP)(Host = p148149-scan.tpam.net) (Port = 36964))
 (CONNECT_DATA =
 (SERVER = DEDICATED)
 (SERVICE_NAME = mbsprd)
 (FAILOVER_MODE=(TYPE=SELECT)(METHOD=BASIC))
-- TNS entry based on local listener
-- Instance 1
mbsprd1 =
(DESCRIPTION =
 (ADDRESS_LIST =
 (ADDRESS =(PROTOCOL = TCP)(HOST = hsolarp148-vip)(PORT = 36973))
 (CONNECT_DATA =
 (SERVICE_NAME = mbsprd)
 (INSTANCE_NAME = mbsprd1)
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mbsprd2 =
(DESCRIPTION =
 (ADDRESS_LIST =
 (ADDRESS =(PROTOCOL = TCP)(HOST = hsolarp149-vip)(PORT = 36973))
 (CONNECT_DATA =
 (SERVICE_NAME = mbsprd)
 (INSTANCE_NAME = mbsprd2)
)JDBC entry for RAC
jdbc:oracle:thin:@p148149-scan.tpam.net:36964:mbsprd -- Alternative version used by some clients because the above had 'some issues'
jdbc:oracle:thin:@(DESCRIPTION=(LOAD_BALANCE=on)(ADDRESS=(PROTOCOL=TCP)(HOST=p148149-scan.tpam.net) (PORT=36964))(CONNECT_DATA=(SERVER=DEDICATED)(SERVICE_NAME=mbsprd)(FAILOVER_MODE =(TYPE = SELECT)(METHOD = BASIC)(RETRIES = 180)(DELAY = 10))))

OLTP =
(DESCRIPTION =
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 (CONNECT_DATA =
 (SERVER = DEDICATED)
 (SERVICE_NAME = OLTP)
DSS =
(DESCRIPTION =
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 (CONNECT_DATA =
 (SERVER = DEDICATED)
 (SERVICE_NAME = DSS)
)JDBC entry for RAC
jdbc:oracle:thin:@p148149-scan.tpam.net:36964:service_name
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try this and let us know any issues,

How can I associate an A/P invoice to a service call?

Hi,
Customer wants this:
1. They (Co. A) gets a service call from their customer say for lump sum of 400 dollars.
2. They (Co. A) give out a contract to technician say at 45 dollars an hours and travel expenses. This is SERVICE ITEM for a total expense of say 45*2+120=210.
3. Technician (A Vendor BP in SAP Business one) produces a PO. Co. A pays off the Technician.
How can I create a Service Call to show both ends of incoming revenue and outgoing expense in the service call?
Appreciate your help.
Thank you.

Dear Syed Aleem,
I have described some ideas, but if these ideas do not help you, please come back to us with more details of what you need.
1. They (Co. A) gets a service call from their customer say for lump sum of 400 dollars.
Here you can create the servce call with the information in the General Tab and in the Remark and in the subject. If this is not enough I would suggest to create an activity and write your remark and content in the activity.
You can create an activity clicking on the Activity tab. In the activity there is a tab called linked documents and you can add documents linked to the activity and service call.
2. They (Co. A) give out a contract to technician say at 45 dollars an hours and travel expenses. This is SERVICE ITEM for a total expense of say 45*2+120=210.
You can use anothe activity or you can add Return from Technician under the Expenses tab of the Service call.
3. Technician (A Vendor BP in SAP Business one) produces a PO. Co. A pays off the Technician.
Now, create another activity (or your first one) and add the Purchase order and the payment to it.
Please, let me know if my suggestions help you.
Regards,
Marcella Rivi
SAP Business One Forums Team

Need Information regarding Service Call creation in SAP R/3

Hello,
I need the Transaction code or BAPI to create a service call in sap. Please provide the database table name for the service calls.
We want to develop service call management in our server.So please send me the Business data model for service call management in SAP.(All related objects to the service call and their data models.)
Regards,
Kiran.

Hi
Invoice list is basically SD configuration.
Invoice List
Purpose
The invoice list lets you create, at specified time intervals or on specific dates, a list of billing documents (invoices, credit and debit memos) to send to a particular payer.
The billing documents in the invoice list can be single or collective documents (collective invoices combine items from more than one delivery).
The standard version of the SAP R/3 System includes two types of invoice lists:
1.for invoices and debit memos
2.for credit memos
If you wish, you can process invoices, debit memos, and credit memos at the same time. The system automatically creates a separate invoice list for credit memos.
A payer may be the head office of a buying group, which pays all the invoices for goods that are shipped to individual members. The group payer takes responsibility for paying the invoice lists and then collecting payment from the individual members. In return for these services, the group payer usually earns a factoring or del credere discount.
Depending on the tax structure of the payer's country, the payer may be liable to pay taxes on factoring discounts that he earns. In Germany, for example, factoring discounts are taxed at the standard rate of 15%. During invoice list processing, you can reimburse the payer in advance for this tax liability by creating special condition records
Regards
Ramakrishna

WD Service Call ABAP program generation error in 2004s

Hi,
I create a 'service call' by using the wizard and I select my existing 'component controller' as a controller. The service type I use is a (custom) function module. The function module has 1 import parameter, an export structure and 6 tables.
In the 'adapt context' step I choose all fields and structures to be stored in the context. Then I generate the code.
After generating the code there is a syntax error in the code of the created method. The method code under comment 'store output to context' binds the rfc structure to the context BUT it seems to think that it is a table instead of a structure.
the code:
node_Contract->bind_Structure(Stru_C_Contract[] )
Of course I can remove the '[]' signs manually but I think it is strange that the wizard produces wrong code.
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Values in variants are not converted. You can use the same variant in your ABAP program, but you need to change the value in the parameter for logical system in each system you transport the change to. The only alternative is to create a logical system name in SM59 that is the same in all your BW systems but it refers to the local R/3 system.
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Does this help.

Another user modify table error on Service call

Dear All,
i am getting error while updating the service call.
As this is SAP2007B PL 16 i have created a service call when i am updating this service call i am getting the error like-another user is modify table-service call .
Kindly help me out.
Regard,
Divya Singh

Dear Divya,
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Regards,
Varun
SAP Business One Forum Team

Mandatory field on Service Call

Hi Expert,
I would like to make certain fields mandatory on a Service Call. (When Status Closed, a UDF I have added must be populated, if not block the user)
Will I be able to use transaction notifications? If this is the case, would you perhaps have some sample code that will guide me in the process?
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Adriaan

Hi Adriaan,
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Regards,
Vítor Vieira

To create a service call to chk status of credit note

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