Expenses document problem in service calls

Hi,
In the service call document we have the expenses tab under which we can view all the documents (Inventory transfers,deliveries..etc) related to that call. Well now my problem is as follows...
I create a service call and later i add many expenses to it.. say i added 3 Inventory transfers and as long as the service call is OPEN I'm able to see the documents added in the Expenses tab when the Display all documents is checked.
Now when i close the service call the contents in the Expenses tab become inactive and I'm not able to view the expenses documents and the Display all documents check box is also disabled.
Hope I'm clear.
Thanks in advance,
Vasu Natari.

Hi Jeyakathan,
Thanks for ur quick reply, the details are as follows,
Q1. I'm logged in as manager and I have full authorization.
Q2. I'm using 2007 B PL SP:00 PL:10
Q3. Even after closing and reopening the service call if the status is Closed the expenses tab is inactive(I mean that the tab is active but all the matrix are inactive) and the Display all documents is also inactive.
Thanks,
Vasu Natari.
Edited by: vasu natari on May 15, 2009 10:31 AM

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Dear Syed Aleem,
I have described some ideas, but if these ideas do not help you, please come back to us with more details of what you need.
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Series Primary overlaps object Service Call
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hi,
ok i will quote this for you
Symptom
It is a legal requirement in Brazil that service calls are numbered.
Solution
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Series column is added to service reports.
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For new created service calls, no record will be written to History Change Log when you add service calls (the same as the system behavior in the marketing documents).
Only after the actual update on an already added service call, a history record will be added.
There is no change in the already existing Call ID field, the behavior of this field stays the same.
Other terms
service calls, series, numbering, B1, sequential
Header Data
Released on     15.08.2011 15:48:33
Release status     Released for Customer
Component     SBO-SER-SCL Service Call
Priority     Recommendations/additional info
Category     Advance development
References
This document is referenced by:
SAP Business One Notes
1606253           Overview Note for SAP Business One 8.81 patch 07
Validity
Software Component
Version
SAP BUSINESS ONE
8.81
regards,
Fidel

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Hello
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Thanks this was very useful.. I have a brand new iphone 4s unlocked version from singapore and I am having the same problem constant network fluctuations, no service, call failed, invalid sim, sim failure, bars fluctuating from 5 - 3 - 2 - 1, no signal/ba

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Have a look at this it might help
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