To download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?
to download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?
Similar Messages
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My time machine is not able to complete a backup, giving me this error message: the backup disk image “/Volumes/Data/Linda’s iMac.sparsebundle” is already in use. How do I fix this?
Stock standard issue.. asked 5-10 times per day here.. look at "more like this" on the right.
Simply reboot the TC ie pull out the power. .count to 10.. plug the power back in.
Maybe need to restart the network.. in order modem.. router .. TC.. clients. 2min gap.
See C12 http://pondini.org/TM/Troubleshooting.html -
When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one. -
What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author’s attempts to immortalize his wife or the love of his life. Access to my apple id email . I think someone changed them .
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The security questions and rescue email address is there for account security. If you don't have a rescue email address then contact iTunes Support using the link on the HT5312 page that you posted from.
When they've been reset you can then either a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
i downloaded lightroom mobile...used it for a day and now i can not see any photos... and there is a message that trial days are 0 but i have a paid creative cloud sub
Click the arrow in the Identity Plate and be sure that you are signed in. If you are try going to Help and register.
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I have problem with the security question i forgot it some body tell me they will show down of the question forgot the answering but nothing show help me plz thanks
The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I'm using Iphone 5 .After updating it with the latest software i.e iOS 7.0.6 I'm not able to see the wats app and imsg on my notification center when my phone is locked until and unless i activate the "Show on Lock Screen" under each application. which was not same as in the earlier software version.I dnt want my messages or watsapp msges to be displayed on home screen when locked but should be displayed on the notification center on lock condition.
Please suggest a solution or @Apple please get a software release which can remove this bug .We aren't Apple, just users like you. Have you tried a reset? Hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
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I'm trying to downgrade my storage on my ipod but when I chose my new storage i'm not able to complete the choice because the 'done' button doesn't do anything. can someone please give me some advice?
Are you choosing a different plan before tapping Done?
To downgrade, you should be doing the following:
Go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done. -
Help needed: "Logic was not able to complete the download"
I purchased Logic Pro 9 today from App store. Downloaded and installed the software. After installation & startup Logic started to download 2GB of additional content. This download was interrupted by the message "logic was not able to complete the download". I trashed Logic, redownloaded and reinstalled it several times from App store, always gives same message after startup. Doesn't even start to download basic content again, just gives the message. After hitting "ok" Logic just quits. This is extremely frustrating and I have no idea what to do about this.
I would very much appreciate any advice about how to solve this problem!I start with the same problem but it ends differently.
I purchased Logic Pro 9 today from App store. Downloaded and installed the software. After installation & startup Logic started to download
the basic content. Upon startup the program already seemed weird, but it started and finished the basic content.
By weird I mean all I get on my screen is the Logic menu bar and the text is yellow instead of black. To top it all up, the text from the menus is missing and all I get is empty boxes.
I have deleted it and reinstalled from the app store to ensure a new clean installation but still the problem persists.
I have checked all your above points as well and none seem to work would be grateful for any help.
Cheers -
iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?
Instructions to get the phone back working temporary.. till there is a real fix.
1. turn off the phone
2. fire up iTunes
3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
5. iTunes will then ask you to choose which previous backup to would like to recover.
(note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1) -
When I try to connect the Air with my iPhone to create an Hotspot, it drops the connection and gives an error message in the iPhone saying that the device (MacBook Air) is not supported. What can i do about it?
The problem has been fixed with the most recent OS X software update.
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I KEEP GETTING THIS ERROR. PLEASE HELPMainStage 3 was not able to complete the download. Check your internet connection and try downloading again.
Hi
From others (on the Logic Forums), it seems that there may have been issues with Apple's servers.
Try again...
if that does not work, delete Mainstage, and then try again to download teh whole thing.
Alternatively, the direct link to the basic content is here:
https://discussions.apple.com/thread/6015391?tstart=0
CCT -
ibooks will not open the featured page on my ipad and gives an error message that it can't connect to iTunes Store, despite the other tabs working. I have signed out and back in again I have restarted neither worked . What else can I do?
Hello Tm115,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Best of luck,
Mario -
I have downloaded GarageBand and when I first clicked to open it started dowloading a content package. But then in the middle of this it told me that my perfectly fast working internet connection was not availeble. See attached screenshot.
Does anybody know how to solve this?
I have tried deleting and downloading againg but same message appears.
Best,GarageBand was not able to complete the download. Check your internet connection and try downloading again.
Todavía no puedo instalarlo, lo he descargado y eliminado por mas de 5 veces.
Por favor alguna solución a esta situación? -
How to fix this error "this iPad is not able to complete the activation process. Please press Home and start over. If the issue persists, please visit your nearest Apple Store or Authorized service provider for more information or replacement"? When I plugged in my iPad this popped up!
Hi csreddy,
If you are receiving a message to contact an Apple Retail Store or Authorized Service Provider for help updating from iOS 3, click on the link below to initiate that support:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT204204
Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you don't have enough free space to update using iTunes, you'll need to delete content manually from your device.
Find out what to do if you get other error messages while updating your device.
Last Modified: Jan 12, 2015
Apple - Find Locations
https://locate.apple.com
Contact Apple for support and service - Apple Support
http://support.apple.com/en-us/HT201232
Regards,
- Judy
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