When I try to connect the Air with my iPhone to create an Hotspot, it drops the connection and gives an error message in the iPhone saying that the device (MacBook Air) is not supported. What can i do about it?

The problem has been fixed with the most recent OS X software update.

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I have an A1288 ipod touch I bought about 3 years ago. I am currently trying to download an app however the I'm getting an error message which is essentially saying that the "ios" I'm using isn't up to date and the itunes summary says otherwise?

I have an A1288 ipod touch I bought about 3 years ago. I am currently trying to download an app however the I'm getting an error message which is essentially saying that the "ios" I'm using isn't up to date and the itunes summary says otherwise?
Other forums state I have to buy a new one but what happens when this happens again I think I'm moving to another brand this is crazy?

Yes, there's a limit, and that iPod touch has reached it.
(72099)

HT201210 While downloading iOs7 my iPhone 4 is stuck asking to be connected to iTunes. When I connect to my computer, the error message on my computer says that the phone is in recovery mode. I can turn it off and on, but the screen on the phone stays t

While downloading iOs7 on my iPhone 4 stopped with a screen indicating it needed to connect with iTunes. I can turn the phone off and on, but the screen with the iTunes and plug does not change. I tried connecting to my computer with iTunes open and the computer message indicated that the phone was in recovery mode. Any suggestions?

Yes. Plug it into your computer and restore it. Once it's in recovery mode, that's your only option.

I cannot configure my phone after just updating to ios 5, it says 'your iphone could not be activated because the activation server cannot be reached' i also cannot connect to itunes on my computer,it says 'your sim card is not supported' what can i do?

I cannot configure my phone after just updating to ios 5, it says 'your iphone could not be activated because the activation server cannot be reached' i also cannot connect to itunes on my computer,it says 'your sim card is not supported' what can i do?

natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here.

HT1937 if you are to update your iphone and after it says the simcard inside is not supported, what can yo do?

if you are to update your iphone and after it says the simcard inside is not supported, what can yo do?

That means your phone was hacked to unlock it.
ONLY the carrier it is locked to can authorize unlocking it.
It may no longer be possible to process a legitimate unlock on a phone that was hacked/jailbroken. The hack can do permanent damage.
You can find out who it was locked to and find out if they offer unlocking and if you qualify.
Don't be surprised if you are never able to use it again. It may be permanently bricked.

To download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

to download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

I've been trying to use my Amazon Prime instant video on my Iphone 5 and Ipod but each I'm using a proxy server therefore video is not supported what can I do to alleviate this problem

I've been trying to use my Amazon Prime instant video on my Iphone 5 and Ipod but each I'm using a proxy server therefore video is not supported what can I do to alleviate this problem

Are you a 100% sure??? Because I'm definitely given the option to do this and there are even downloads to this effect, i.e. iPhone 3G ios 6.0. I am even given this option when I plug my iPhone into iTunes. The only problem I'm having is what I have mentioned above.

HT1918 on my account settings the shipping address is set on United States and it seems I cannot change it to UK... so my address is not accepted, what can I do?

on my account settings the shipping address is set on United States and it seems I cannot change it to UK... so my address is not accepted, what can I do?

To change it, you have delete the existing account. However you can avoid losing any pictures in the process. To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll. (Camera roll photos are not effected by deleting the account.)
Then go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.

I tunes is saying my sim card is not supported what can i do to sort it out

i tunes is saying my sim card is not supported what can i do to sort it out

Where exactly did you get the phone? That message indicates that the phone is carrier locked to a carrier other than the one you are trying to use. Note that if the phone is locked to (for example) Orange in the UK, then you can NOT use it on Orange in France. They are not the same carrier, even though they have the same parent.
It's possible that the SIM you have is defective, but I would normally expect to see a different message if that were the case.

My iphone doesn't conect with my computer. He says you can't use it you softwear is not up to date please uninstall itunes and install itunes for windows 64bit. I do that but it doesn't work. So what can i do?

my iphone doesn't conect with my computer. He says you can't use it you softwear is not up to date please uninstall itunes and install itunes for windows 64bit. I do that but it doesn't work. So what can i do?

It won't pass 10.3.
What does this mean?
I figured it out. Thanks!!!
What did you figure out? How about posting how you resolved it?

I am trying to activate new qualitative research software. When I attempt to activate it my Apple Air will not allow it and gives an error message saying we cannot verify the identity of the developer of the software

I am trying to activate new qualitative research software. When I attempt to activate it my Apple Air will not allow it and gives an error message saying we cannot verify the identity of the developer of the software

The developer isn't recognized by the App Store, so your Mac is trying to protect you in case the program is malware. As long as you are sure it isn't, follow this procedure:
In the Finder, locate the app you want to open.Don’t use Launchpad to do this. Launchpad doesn’t allow you to access the shortcut menu.
Press the Control key, then click the app icon.
Choose Open from the shortcut menu.
Click Open.The app is saved as an exception to your security settings, and you will be able to open it in the future by double-clicking it, just like any registered app.
OS X Mavericks: Open an app from an unidentified developer

I'm trying to verify my email address. I got the verification email, clicked the link, signed in and was sent to a page that said my session had timed out. What can I do about this?

I'm trying to verify my email address. I got the verification email, clicked the link, signed in and was sent to a page that said my session had timed out. What can I do about this?

@Dirty55
If you're accessing the page from your mobile, make sure the cookies are turned on.
Settings > Safari > Privacy Browsing OFF > Accept Cookies ALWAYS
If this doesn't fix the issue, have you tried validating from a desktop?

Ibooks will not open the featured books page and gives an error message can't connect to iTunes Store. I have logged out and back in again and have restarted neither have worked. Any other suggestions?

ibooks will not open the featured page on my ipad and gives an error message that it can't connect to iTunes Store, despite the other tabs working. I have signed out and back in again I have restarted neither worked . What else can I do?

Hello Tm115,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Best of luck,
Mario

I tried to install an update of my ios via itunes and my phone was totally cleared. right now im trying to activate it again, its not working. what can i do?

i tried to install an update of my ios via itunes and my phone was totally cleared. right now im trying to activate it again, its not working. what can i do?

You will need to restore the software via the following procedure:
Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.

I have transferred a load of files from my PC to my iMac using the migration assistant. The message on both machines say that the process was successful bu tI can not find the files on the mac. Any ideas?

I have transferred a load of files from my PC to my iMac using the migration assistant. The message on both machines say that the process was successful but I can not find the files on the mac. Any ideas?

When you use Migration Assitant it creates another user account and puts your files there. Please log out of your normal account and log into the new account. Had you use Setup Assistant when it asked if you were migrating that would not have occured. You have a couple of options, combine the two accounts (not recommended) or start over, use Setup Assistant and have everything in one user account. Here is a link to Pondin's guide for Lion Setup Assistant tips however if you want to combine the two accounts he has addressed that in
http://pondini.org/OSX/Transfer.html

When I try to connect the Air with my iPhone to create an Hotspot, it drops the connection and gives an error message in the iPhone saying that the device (MacBook Air) is not supported. What can i do about it?

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