Topic Displays When Book is Clicked in TOC

Hello All,
In WebHelp, is it possible to display a topic when a TOC book
is clicked?
User clicks the book, topic displays providing a brief
summary of the book.
Book expands to show other topics.
Thanks,
CRO

Hi CRO
Yep. Just edit the properties of the book! Notice that little
check box labeled "Book with link"? Once you enable that, you can
easily link to the topic of your pleasure.
Cheers... Rick :)

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image name (thisPortrait) images/img2.jpg
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> Thanks. The Print Screen works just OK - although it is
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>
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http://twitter.com/Stevehoward999
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European eLearning Summit - EeLS
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http://www.elearningsummit.eu

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Our IT department recently purchased and installed RoboHelp Server 9. I am publishing two RoboHelp 8 projects to the server using WebHelp Pro output. When I view the projects, I am able to navigate the table of contents without issues, but if I click on a link in a topic that links to another topic that is 3 or more "deep" in the table of contents, the topic will display in the main window but not open its location in the TOC. I am able to navigate the topic in the TOC myself and view it without a problem.
The behavior we expect when clicking on a link to a topic that has an entry in the TOC is that the TOC will open and highlight the topic as well as open it in the main window. We need this functionality because we use a "recent updates" page and would like our staff to see where a topic is located in the TOC after they click the link to the topic.
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We have attempted the Adobe fix described here: http://helpx.adobe.com/robohelp/kb/books-topics-missing-toc-webhelp.html which results in the same behavior, as well as some new behavior when attempting to access items 3 or more deep in the TOC - the message, "Loading, click here to cancel..." displays and the topic will not load. (Similar to this thread: http://forums.adobe.com/message/4116269#4116269) We've since reinstalled the server, republished the projects and we're back to square one.
Any thoughts on this behavior? We're at a loss at this point.

Hi there
Often, when this issue arises with regular WebHelp, I will advise the following change. Perhaps it will help with WebHelp Pro, I'm not sure. But it's worth trying to see.
In the Single Source Layout properties for WebHelp, look in the Navigation section and change the Speed Optimization.
I just checked my WebHelp Pro and really don't see anything similar that jumps out at me for this setting, so I'm guessing the suggestions in that link are possibly a way of doing that.
Cheers... Rick
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Can I have text or a topic show when I click a folder

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Any suggestions?

While I was drafting this, both you and Ben posted some good comments. I'll go ahead and complete my post in hopes of shedding some light for others who may be wondering.
The Word linking icon is new to RoboHelp with version 8 and many folks are still getting the hang of it, so I'm glad you asked the question. As you have discovered, that green icon means that the Word document is linked and is up to date at this point.
One thing that will not be obvious unless you "look under the hood" in the Windows Explorer is that the icon actually represents a "real" subfolder that has been created automatically on your hard drive within the project folder structure.
That new folder is automatically created bearing the same name as the Word document. When you right-click to "generate" the .htm content, this is the folder that will contain that content (along with any graphics or .css files as a result of the Word conversion).
So moving along, if you use the "Automatically create TOC" feature to create your table of contents, the Word-created folder will be treated as a "Book" with whatever topics shown inside. (As you have discovered, you can workaround this manually with drag and drop.)
Within the Project Manager pod, the reason you don't have any text showing (or a topic displaying in the Design Editor), is that the Word-folder is not a topic and thus has no text. It is simply a container for the topics inside.
Now, if you don't like the idea of the Folder showing up as a Book in your TOC (or as an organizer as you put it,) you can simply move the Topic(s) inside the book to where you like and delete the "Book" icon in the TOC editor.
Or, as Ben aptly suggests, you can also edit the properties of a book to have it link to a topic of your choice by the method he describes in his post.
Hope this helps.
Thanks,
john

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We recently upgraded our library from RH8 to RH10. Also used a trial version of RH9 in this process. Now when we compile several of the projects have issues where help topics do not display when selected in the TOC or when a link to the topic is clicked within another internal topic. It is in a continous loop in the browser (like it is trying to load). If you right-click on the topic it displays (we are currently using this as the work-around). Anyone else having this problem?? I saw something similiar for Windows8/IE10, but the fix does not apply here (http://forums.adobe.com/message/5138909#5138909#5138909).

Hi,
I (April) apologize I have been OOO and have not been able to respond to your replies.
Let’s start over.
We have an issue where help topics do not display when selected in the TOC or when a link to the topic is clicked within another internal topic. It is in a continous loop in the browser (flickering like it is trying to load). If you right-click on the topic it displays (we are currently using this as the work-around).
We use Windows 7, IE9 and RH10 for all our projects. (Recently upgraded from RH8 to RH10)
Turns out the problem is not isolated. I have run across it in at least one other project, which leads me to think it also occurs in others.
"Does this only occur when the help is called from your software? Is it OK if you double click the start page?"
          No. I it ALSO occurs when launched from the start page.
Have you tried deleting the CPD file and reopening Rh and the project?
          Yes, without success.
Are you using any redirects?
          Per (Adrienne), “I am not using any redirects. I encounter this issue only in IE. If I paste the .htm into a Firefox browser, the help displays as it should.”
          I will add that the project also displays incorrectly in Google Chrome.
Thanks April

New topics are compiled in but don't display when help button is pressed

Folks,
I'm using RoboHelp HTML Build 6. I am the only writer who uses RH and have been using this build for 2 years or so.
I recently got a new map file from the developer containing 2 new map IDs. I used the same steps to import the map file, create the new topics, and map them to the new map IDs that I have been using for years. But when I compiled RH and pasted the chm into the application folder, those 2 new topics don't display when the help button is clicked on the dialog box to which they are mapped.
When I generate the chm I can look at the output at the bottom of RH project view and see that that the 2 new htm files are being compiled into the RH project. I can also see them if I open the generated chm and go into the TOC and click on a link to them.
Does anyone have any ideas? I have tried redoing the usual procedure (see below) for the importing and mapping from scratch several times. I have also tried BugHunter (see below).
Procedure for Importing and Mapping (this time the help for all the older dialog boxes works but not for the 2 new ones)
1. Open the new map (.hm) file from the developer and add #define followed by a space to each entry beginnng with the string HID in the new map file (I don't know why but nothing works unless I do this.)
2. Delete the old map file from the RH project.
3. In Windows Explorer, copy the new .hm file into the RH project folder.
4.In Project Manager view, open Context-Sensitive Help. Right-click on Map Files. Select Import. Browse and select the new map file.
6. Map the new topics using File, Edit Map IDs.
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BugHunter Procedures and Results
I first tried the Test HTML Help API dialog.
I specified the .CHM file I compiled and tested both options:
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--HH_HELP_CONTEXT: I put in the Map Number for the new dialog box and clicked Help. The new help topic I had created displayed.
I also used the Tools tab in BugHunter to do a CSH (context sensitive help) Test. I identified the chm file and opened it and put in a new map number, then clicked Show Help. Nothing happened.

Welcome to the RH forums.
On the surface it sounds like you have done everything correctly so it should just be a case of going back and double checking that you have the correct CHM, that the mapid is exactly the same as in the app and that the app has been updated.
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Try these in order - from best option on down...
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In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
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How to close an expanded thread when a book is clicked?

One feature that has been requested by my clients is that when viewing the generated Robohelp product when a book is clicked any expanded books close. That way only one book will ever be expanded.
Does anyone know if this is possible in Robohelp 8?

Hi there
Whether or not this is possible will depend on your output format. If you are creating Microsoft HTML Help (CHM) it's possible by configuring the TOC a specific way. If you are creating any other type of output, I've never seen it happen so am going to conclude it's not possible. Although I'm not 100% sure about AIR Help. I think AIR Help produces an Accordian type of TOC, so it may be possible there. I'm not sure because I don't use that output format.
Cheers... Rick
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When links are clicked, they do not fully display the NEW page until the mouse is moved.I know it is a current bug, and appears in no other browsers that I know of.

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* https://support.mozilla.com/kb/Safe+Mode
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Any way to move all TOC topics to a book without doing each one individually?

TCS1
FM8
RH7
Windows XP
I am in the process of creating a combination TOC that includes TOCs from the books that were added by reference to my RH project.
The first step in creating a combination TOC is to create a New TOC book in each individual book TOC and then move the topics in that TOC under the book, then create the combination TOC. Is there any quick and easy way to move topics into a book without doing it individually? I have several hundred topics and it sure would save time.
Thanks as always.

Faster than one by one, do this:
Open a TOC containing the topics you want.
Select all topics and copy them (CTRL-A, CTRL-C).
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Topic Displays When Book is Clicked in TOC

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