Toshiba 500 gb autoupdate portable hard drive

i just bought one of these with the automatic back up option for my toshiba satellite A665 when i open the drive on my computer the pocket data backup application is there. i click on it and hit run as administrator. then it does nothing the program wont run. what do i need to do?

I got one also. The instructions on mine say to double-click the PocketDataBackup.exe file to start the process. It worked on mine. I also copied all the files on the drive to a separate folder on my desktop's C: drive to ensure that I have them if the files get corrupted on the Toshiba in the future. I hope this helps.

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Toshiba Canvio 1.5TB Portable Hard Drive Blue Light just keeps blinking

I have a Toshiba Canvio HDTC615XK3B1 1.5TB Portable Hard Drive and its been working fine so far. This morning I tried to access some files and when I plugged it in, the harddrive made the usual virbation but the blue light goes from solid to rapidly blinking. My computer (macbook) doesnt recognize it either. Ive tried it on multiple computers too. Please help!!!

Unfortunately, the drive might might be failing unfortunately, especially considering it's not working on multiple computers. You could try to reformat it, but that would cause you to lose your data. Alternatively, you could make a warranty claim.
- Peter

How do I reformat a Toshiba Canvio 3.0 Portable Hard Drive for use with both Mac and PC?

I have searched the Toshiba website with no success. I have seen claims that instructions are availble but can not find them. What I want is for my movies and pictures to be readable on both types of machines.

Use exFAT on the PC.
(71374)

Does anyone know how to format a Toshiba 1.5 TB canvio portable hard drive for macOS10

Hi
I have just bought a Toshiba 1.5TB Canvio portable hard drive. It needs sto be formatted for Mac (OS10.5). I was told to go to disk utility, format using FAT32.
In disk utility - erase there is an option MS_DOS(FAT). Is this what I use?
Thanks

pamelarandwick wrote:
... It needs sto be formatted for Mac ...
Usually if you are Only intend to use it with a Mac it should be Formatted Mac OS Extended (journaled)
More Info here on Formats > http://pondini.org/OSX/DU8.html
To Format the Drive using Disc Utility... See Here...
http://pondini.org/OSX/DU1.html
From Pondinis Excellent Information here...
http://pondini.org/OSX/DU.html

Trying to use portable hard drive on both my Mac and PC...

I just purchased a Toshiba Canvio Plus 1TB portable hard drive for my three Macs. Out of the box, I need to format the drive for Mac, which is fine, but I just found out that my fiance would also like to use it for her work computer, which is a PC running Windows XP. I need your help in finding out how to read and write to this portable drive from both a Mac and PC.
I thought about partitioning the drive but that wouldn't work because we want both systems to access the same data. After doing a few Google searches, I thought formatting the drive to a FAT32 would be the answer but I read that file sizes can't exceed 4GB. Since I purchased this specifically to complement my new HD camcorder, a 4GB file size limit will not work for us.
One last thing, since she has a company-issued PC, I'm pretty sure she's unable to install third party software and/or drivers. So please factor that in.
What would be our best solution? Thank you so much for all your help.
Message was edited by: madeinguam

madeinguam wrote:
What would be our best solution?
two possible ways:
(a) format the drive for Mac and install MacDrive on the winsloth machine(s)
(b) format the drive NTFS and install the _*NTFS 3G*_ driver on the Mac(s)
JGG

Toshiba Portable Hard Drive - no option screen

Bought a 1 TB automatic backup portable hard drive and connected to my computer running Windows 7. I clicked on the exe file and lights blinked on computer and drive. I thought all was well. This morning, I attached the drive again and looked at the files backed up the day before. Nothing except a 1KB login.ini file. Nothing backed up. I opened the users manual and saw that the screen giving the option to backup or restore never came up. In fact nothing came up - just blinking lights. What do I do?

I have same problem. I've never seen this screen either. I just plugged it in and it indicated it was doing daily automatic backup. I just discovered that I can't find any documents backup since the day I first plugged it in. Will check the warranty on the thing and try to get Toshiba to take it back.

Unable to install Toshiba Portable Hard Drive on HP20-2105A

I have purchased a Toshiba 1TB USB 3.0 portable hard drive (Model No DTB310) and, when I plug in the USB 3.0 cable, the computer shows that the folder is empty, i.e. there is no setup.exe file. I am running a HP20-2105A computer with Windows 8.1 - 64 bit (purchased in September 2014). I have 5 USB ports, but am unsure whether this model has 2.0 or 3.0 ports and have tried them all with zilch response. Any ideas, or have I blown $79?
This question was solved.
View Solution.

Hi,
Why you need setup.exe file ? You don't need to setup anything, when you plug in, it will turn up as a drive. You can plug to USB 2.0 or USB 3.0 port but it's a USB 3.0 drive, it does make sense to plug to an USB 3.0 port. Your machine has
(a) Left: 1 USB 2.0 port and 1 USB 3.0 port, the USB 3.0 port has SS and arrow symbol,
(b) Back: 3 USB 2.0 ports (all 3).
Your machine runs Windows 8.1, normally you can hear a sound when you plug something to any USB port.
Regards.
BH
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Portable Hard Drive will not show up in Disk Utility

I purchased a Toshiba Canvio Slim 500 GB hard drive a few months ago before I updated my computer to Mac OSX Version 10.6.8. I was running out of Hard Drive Space since I bought my computer in 2009 and decided to use a portable hard drive to store some of my personal information. I was able to read and successfully transfer data to the hard drive, but then I updated my computer to 10.6.8 and now I can't access it at all. It won't even show up in Disk Utility. I read on a few forums that some people were having the same problem as I was and they bought a y-cable adapter to power the hard drive through two usb cables. I bought one and tried it out and I'm still not having any luck. I tried using my girlfriend's computer to see if I can access it from her computer and it shows up in disk utility, but I can't access it. The lights turn on and I can hear it working like it worked the first day I used it, but nothing is happening. Please help me fix the problem.

Evidence, as scant as it is from Disk Utility, suggests the Toshiba external
HDD is indeed without Partion Map Scheme, has no files on it, unformatted.
So I wonder if there isn't a wire or defective circuit inside the box (enclosure)
that may be hiding access to the actual HDD unit inside there. Those kinds
of enclosures generally use a laptop 2.5" HDD since they can run on USB
power from the port. Matching up the internal HDD from that case, with an
other one with correct life support (connections) is a way to test it.
However if the Toshiba HD is a 3.5" standard drive, a larger enclosure, or
an adapter that simply plugs into the connections of the bare hard drive,
would be a way to access that external drive. These 'drive adapters' can
work with both SATA and IDE hard drives; or just one of the two. They
run in the range of $40 or so, and essentially are a wire kit with a power
adapter to spin the drive, but some do not even have the adapter, so as
to still use USB power for smaller drives of slower disc RPM speed.
Most competent computer stores with a skilled staff would know of these.
However some of the smaller HDD enclosures may be hard to open up.
And if there were a Toshiba warranty, this action could void the same.
Adapters would be to 'test the idea of recovering any data,' if enclosure
the drive shipped in has somehow developed a defect. Though it may
be if there is a defect, it may have existed at a point in time to affect
the actual save-to-disk process. Or later. A wire could be not allowing
information to be received, if broken or circuit damages, by the Mac.
But by the look of the Disk Utility's partition map, along with the other
earlier image that shows the same info in the bottom of the image of
the status, in Disk Description, this does not bode well for recovery.
I'm not sure what else to suggest. When the dust settles, Toshiba may
have a residual warranty that could only replace that one with another.
Some older mailorder catalogs show these kinds of adapters, some use
USB port power, others also include an AC adapter so standard faster
HDDs can be used without an enclosure. This also helps if one wants
temporary access to a hard disk drive, but does not want to install it.
•USB drive cable adapter kit SATA and IDE HDD - google results:
https://www.google.com/#q=USB+drive+cable+adapter+kit+SATA+and+IDE+HDD
Companies also make hot-swap docks to allow fast swapping of HDDs
of either or both 2.5" and 3.5" size, these have their own adapter and
one simply puts drives inside from the top, like a bread toaster.
Hopefully you can take the Toshiba along to a computer store and ask
a somewhat skilled person there about getting the cable adapter kit or
another enclosure. The cable adapter would cost less & be quicker, yet
that would still involve opening up the failed HDD's enclosure for access.
Good luck & happy computing!

Can I back-up files to a portable hard drive and not use Time Machine?

I have a portable hard drive that I use for all of my Time Machine back-ups. I back-up the entire system every two or three weeks. I use the Time Machine software and it works quite well. I'm interested in backing up specific files (photos, documents, etc.) to a second portable drive every six months but I don't want to use the Time Machine software. Is there a simple way to hook up the portable drive (brand new Lacie 500 gb drive), open up the file on my desktop and drag the files to the new drive? Are there special steps I need to perform to avoid formatting the drive for Time Machine? Any tips will be greatly appreciated.

MacConvert54 wrote:
Is there a simple way to hook up the portable drive (brand new Lacie 500 gb drive), open up the file on my desktop and drag the files to the new drive?
You can do that, but you'll have to erase the drive, or delete the previous versions, each time. You might want to look at CarbonCopyCloner or SuperDuper. They're most often used to make full bootable "clones" of your internal HD, but can be set to back up specific files and folders as well. CCC is donationware, so you can try it for a while before sending them some $$ so they can keep it up to date. SD has a free version, but I think you'll need the paid one (about $30, I think) to do this.
Are there special steps I need to perform to avoid formatting the drive for Time Machine?
It would be best to format it for Macs, which is the same as Time Machine. What is the problem with that?

I have moved all of my music from my laptop to a portable hard drive...need help :( cant play music

Hi all,
I moved all my music from my laptop to a portable hard drive, my hope was that i could just plug and play into my mabook air not the case...
I was wondering if anyone could help with the following, in a perfect world i would love to be able to keep the music on my drive (there is about 500 gb worth) and then when i want to play through mac to apple tv be able to just plug into mac and then be good to go, or if poss for itunes to be able to recognise the music on my portable drive...and for me then to play through itunes without adding it (as there wouldnt be enough space)...and to also have the capability to plug the drive into my windows comp and be able to also still play from there.
I dont know if any of this is poss...it all seems really complicated to me...and i am new to mac.
If anyone thinks they could help please get in touch!
my main goal is to be able to play my music through apple tv to the surround system in the house, and to be able to play music through my mac if poss, doesnt have to be itunes so long as i can air play or even better select through apple tv.
thanks so much in advance to anyone who can help me out
p.s. i tried this...didnt work, unless i am doing it wrong
http://support.apple.com/kb/ht1449

iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the iTunes Library.itl file in the moved iTunes folder.
For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168
Windows users see tip at: https://discussions.apple.com/message/18879381
If you put it in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
Do not confuse (as you did) moving your whole folder and library with moving just media files as in
iTunes for Mac: Moving your iTunes Media folder - http://support.apple.com/kb/HT1449

I just purchased a new computer and want to synch my iPod. My music (including iTunes purchases and my personal CD rips) is located on a WD portable hard drive. What do I do to synch my iPod and have it recognize the music on the WD drive ?

I just purchased a new Toshiba laptop with Windows 7 Home Premium (Service Pack 1) OS. I own an iPod Classic that has always been synched with my old laptop. All my music (including iTunes purchases and personal music CD rips) is on a WD portable hard drive. What are the steps to take to synch my existing iPod with my new laptop and get all the music ?

Import the music on the external HD into iTunes. If you don't want iTunes to make a new copy of each track that is stored in your iTunes Media folder on your PC's internal HD, make sure the Copy files to iTunes Media folder when adding to library option is NOT ticked from under the Advanced tab of iTunes Preferences. Just remember that if you go this route, you'll always need to have your external HD plugged in before you start up iTunes.
B-rock

Loading iTunes on portable hard drive

Hi, I've run into a problem that I can't seem to find an answer myself. I have a MacBook and have had my iTunes loaded on a Toshiba 250 GB portable hard drive. Everything was working fine when I wanted to play my iTunes I needed to have the portable hard drive connected to my MacBook. For some reason I had opened up iTunes without the portable hard drive and some how lost the connection setting that would have my MacBook look for the Toshiba portable hard drive and run iTunes from there. My question is...How do I set it up again so that my MacBook will run iTunes from the Toshiba portable hard drive? Is there anyone that can shed some light on how to solve my problem? Thanks in advance!

Hi.
You need to go to iTunes preferences, choose Advanced, then change it there.
Vic

Help!!!! Will Time Machine Erase Everything on my portable hard drive?

This is my first time using Time Machine. I purchased a 500 gb portable hard drive (Western Digital) which is mac compatible. When I got it, it I loaded all of my files from my pc onto the hard drive. I have transferred some of the files (mostly pictures and documents) to my MacBook hard drive. When I connected my portable hard drive and opened up Time Machine, I located the Western Digital drive fine but it said it needed to be reformatted and that it will erase all of the files on the hard drive. I think there are some files on it that are necessary to run the hard drive so I'm nervous about deleting them. Can I delete them and still have the hard drive run properly? Should I just transfer all of the remaining files to my laptop and then use the Time Machine program? I want to be able to periodically back up all of my files on the portable hard drive.

TM only works with drives formatted for Mac machines. Your drive does not qualify, since your PC can see it. This is why you are being asked to reformat it.
You can partition it and use part for your FAT32 Windows files and the rest as HFS+ for TM, but, IMO, you would be better with a separate FAT32 drive for your Windows files and have one drive dedicated, not necessarily to just TM, but to HFS+.
My TM drive has a Tiger bootable clone on it in a separate partition, but it's all HFS+

Windows 7 did not recognize my Seagate Portable Hard Drive

Hello,
On my Toshiba laptop, Windows Vista recognizes easily my Seagate Portable Hard Drive STBU1000102. But my HP Laptop (with Windows 7) cannot recognize my Seagate External Hard Drive. Normaly the model STBU1000102 should work on Mac and PC. I went on Computer
Management of windows. On vista, the disk appears correctly but on windows 7 (Universal Serial Bus controllers), the icon of USB appears with a yellow mark. When I tried to install it on windows 7, the driver is found but I received the message "Access
is denied".
Could you help me ?

Hello,
I thank you for your help. But up to now the problem is not solved.
I forgot to add that I have in Device Manager the following message :
The drivers for this device are not installed. (Code 28)
I made a search on the Internet about the message "Code 28". I tried the tests proposed. No solution.
But I learnt that one of the cause of "code 28" is a wrong driver.
Then I doubt now about my understanding of this message of Seagate about the device :
This software allows you to mount the NTFS partition on a GoFlex drive as read and write (NTFS would normally be read only in MacOS), so the drive can be used to drag and drop files
between a computer running MacOS and one running Windows. This image file includes an uninstall file that was not included with some early drives.
And even Amazon writes :
Install the pre-loaded NTFS driver for Mac and use the drive interchangeably between PC and Mac computers without reformatting
Does that mean that the driver of this device has to be installed on MAC OS ?

My portable hard drive doesn't pop up in my computer

i have a :
500GB Toshiba Automatic Backup Portable Hard Drive
when i plug it in, the blue light pops up and it doesnt sound like theres no problem but it just doesnt pop up in my computers.... so i right click computers and go to manage>Disk management, and i found it so if i assign somehow doesnt have a drive path i guess? so i assign it one and it works now, it's in my computers, i can put files and it'll save it. but everytime i go to a new pc, i have to go to the entire process of assigning it a drive over and over to have it available in my computer. is there an actual fix to this?

Im having the same issue - the drive was operational until it became unreadable.

Toshiba 500 gb autoupdate portable hard drive

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