Touch screen and pen/stylus stop working - Helix

Note taking with my new Helix is unbelievably frustrating! It's Windows 8 Pro -- fully updated (Windows and Lenovo drivers and apps). I am using Microsoft OneNote 2013. The problem is regular locking up or freezing of one or the other of the touch screen or the pen / stylus. Sometimes the pen still works, but fingers on the touch screen have no effect. Other times the the touch screen works, but not the pen. I'm not 100% certain that it's limited just to OneNote, but that's where it's guaranteed to happen. I can "fix" the problem most of the time by putting the Helix into sleep mode and then waking. Other times I have to shut down and restart. During a two hour session this will happen a dozen times at least. This makes it nearly unusable. Rob

teachmoorenglis wrote:
Just got this Helix for a test-drive and I'm already having problems with the stylus/touch.  I can't quite tell why, but after working with computer as a tablet for a while, the touch turns off.  Then, if I pull the stylus out of the pocket 1/2 inch or so, the touch turns back on, then about 30 seconds later it goes off.  Then, if you pop the stylus back into the slot all the way, the touch screen is fine again for several minutes.  Over and over, i'm finding the interplay between touch and stylus to be a bit quirky.  Maybe it's the machine i got or maybe it's a general problem. I have had the exact problem with the touchscreen not working without fiddling with the pen in the socket (put it in, take it out, touch it etc). Do you have the task bar on the left hand side? I've had diffiuclties with the digitizer, can't use the bottom or right of the screen for example.  I'm wondering if still detects that the pen is near it. If I see the problem again I'll be trying the task bar on the right side.  If that doesn't help I have to assume a broken switch in the pen holder / bad digitzer.   Neither of which is good on a 2500 chf machine, especially one with what seems to be a warped tablet or base (still have to measure that).

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