Touch won't connect to itunes

I can't seem to get my itouch to be recognized by itunes. Only thing appearing on screen is the connect to itunes symbols. I had to get a new computer and have never syned them and was trying to do so....but nothing. HELP

Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If necessary:
iOS: Device not recognized in iTunes for Windows
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up    
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store    

Similar Messages

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    See:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    You need iTunes 10.5 or later and that requires OSX 10.5.8 or later.

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  • My iPod Touch won't connect to iTunes or my computer, and the "on this iPod" tab is gone out of the blue. I can't put any more music onto my iPod, and I can't erase anything off of it either! What can I do?

    My iPod Touch is a 6.1.6
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    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
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  • My iPod Touch won't connect to iTunes! Please help!

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    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

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    Start here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    or
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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    See:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    You need iTunes 10.5 or later and that requires OSX 10.5.8 or later.

  • Ipod touch won't connect to itunes store

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    My iPod touch 5th generation IOS 7.1 wont connect to iTunes 11.1.5, 65 bit on my windows 8.1 laptop, I've uninstalled iTunes and reinstalled it a few times, I've reset the iPod, I've restarted my laptop as well.  Someone help please I'm so confused

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Not sure you ou remov and reinstalled ALL Apple software
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Ipod touch won't connect to Itunes, Only shows its charging. Screen just says connect to itunes. Won't do anything else.

    Ipod touch G4. Daughter turned it off and restarted it and now it just says connect to itunes. When I do it isn't recognized but shows its charging. I've tried different usb cords and a different computer, also tried restarting the Apple Mobile device as it tells me in help forum. Any help is appreciated.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes.
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    Try on another computer

  • I just bought a 4th gen 8GB iPod touch ,won't connect to iTunes/iStore I've been told by support that I have to have a WiFi network.  We travel in an RV, never near a WiFi network.I have a USB Telstra mobile b'band dongle. How can  I get iPod to work

    th gen. 8GB iPod Touch.  It won't connect to iStore. Support say it has to have access to a WiFi network. We travel a lot in an RV and rarely have access to WiFi.  I connect the iPod to a laptop which has a Telstra USB mobile broadband  dongle.  I explained this in detail and was told by the sales assistant that the iPod would work on this setup.  It doesn't.  Has anyone got around this problem?

    Go back to the sales assistant and gently place the iPod where...  well, you get the idea.

  • TS3716 Help! My iPod touch won't connect to itunes, but it shows usb connecting to itunes and it doesn't connect to itunes.

        I was updating IOS 6.1.3, my iPod touch 5th generation crashed and it showed The image: USB connecting to iTunes LOGO. I waited along time but nothing happeded. Is it in recovery mode or something? I don't know. Please help. Even I plugged in my USB to my pc it doesn't work! It shows nothing but in my iPod touch it shows the USB connecting to ITUNES.

    Hello Luke Lukas,
    Thanks for using Apple Support Communities.
    Stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
    For more information on this, take a look at:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Best of luck,
    Mario

  • 2nd generation ipod touch won't connect with iTunes store through macbook

    Hello all,
    So I decided I wanted to use my 2nd generation iPod touch for the first time in a long while so I tried to use it and it was just a slug. I figured I didn't care about any of the data on it so I went to settings and pushed "erase all data and settings." It did its thing then rebooted to tell me to connect to iTunes. I did, and iTunes just says "iTunes could not complete your iTunes store request. The network connection was lost." I'm 99% certain this is not an issue with my firewall as I can connect to the store myself and my firewall allows iTunes through. iTunes just does nothing with the iPod. It sees that it is there and will let me eject it and that's it. Is Apple just done supporting the earlier iPods? Any solutions are greatly appreciated!!

    Yeah this doesn't help. I resolved the keychain issue, didn't help. I know those ports aren't blocked, and the device can't be troubleshot because the only thing it will do is tell me to plug it into itunes.

  • Ipod Touch won't connect to Itunes, and is stuck on the connect to Itunes screen, can't do anything on it.

    Hey,
    I bought my Ipod about 6 weeks ago, and after lending it to a friend to put some software on it, it's stuck at the screen with a usb cable then an arrow pointing to the Itunes logo, and when I connect it, Itunes doesn't pick it up, I'm sure it needs restoring, but I can't as Itunes doesn't pick it up. I've re-installed Itunes but still nothing.
    Help would be greatly appreciated as I'm going to a deserted mountain in Ireland for a week in a couple of days, and will need it ! (:

    Ok I yhink the different computer thing is working, I connected it to my mums and it's restoring, though I think her version of Itunes is quite old, and it's saying it's an Iphone, but it is restoring so far.  Thanks!

  • My ipod touch won't connect to itunes and its says "unknown device."

    My ipod touch is doing what I said already but its doing alot of other things too.. I noticed earlier today that it would bounce back and forth between the old formats of ipod touches when it is the newest generation out and it would go back to the original format. Now it won't even turn on or light up to show the lock screen like it done earlier when it had the brightness off completely and only be seen in a certain spot in external light of my surroundings. When I got home to plug it in, I was going to restart it and wipe it clean but then all of the sudden it wouldn't be read on ITunes or even my computer that would repeat "uknown device." over and over again every time I try to plug it in. I done this to my laptop and PC but I would get the same result every time.
    What on earth should I do?? I already done troubleshooting and it didn't do anything at all but only did a small glimce of hope of showing up when i turned off the computer and back on. Shortly after that it would go back to being unreadable. I tried turning it on when I plugged it in too but it still wouldn't do anything but stay black.
    PLEASE SOMEONE HELP! I don't know if I should go to an Apple to to fix it or do any other home methods.

    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

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