TouchSmart 310-1124F Still shuts off

Here we go again,
At this point, I'm at my wits end. We thought I found the problem but we didn't. I have no idea what to do now so I'll just state my problem once again and hope that someone out there has had the same problem or can at least point me in the right direction.
A few weeks ago our pc started shutting off by itself. My wife took it apart and cleaned the fan, although it wasn't at all that dirty. At the same time we noticed that the touchscreen stopped working as well. Being that we don't use the touchscreen that often, we really weren't too concerned about it. I did notice that the pc shut off only when I had a music DVD in the unit and was recording from the sound card using the " Roxio Creator 2011 Pro" program "capture audio from soundcard" feature.
I then just let a DVD play without recording the music and it still happened. Somtimes it will shut off after 15 minutes and other times it would shut off after 30 minutes.
We bought an external DVD/CD player and the same thing happened, so that told us that the player in the unit itself is good.
My wife who knows a lot more about pc's than I do ( I know next to nothing) ran diagnostic tests and found that there was a bad cluster in the hard drive, so we thought that could be the problem.
Well, we installed a new hard drive and ran the recovery disc's and low and behold, while recording music off of a DVD, after about 10 minutes the pc shut off....again! And the touchcreen still doesn't work.
We don't know where to go from here. Could the touchscreen not working be related to this problem of the pc shutting down when a DVD is being played? Sounds crazy but I have to ask. My wife also asked me to ask is it hardware that makes it a touchscreen? Thanks in advance for all your help. John

Hi jexee55, sorry to hear that you are having issues with your computer shutting down on you. I have had a similar issue not so long ago and was able to resolve the issue by changing the Cmos battery. This is a little bit of a chore to do but I do have a document that gives detailed instructions on how to get it changed. Please click on the link that I have provided to get to the document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03747886
If this does NOT resolve the issue, please let me know.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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TouchSmart 610-1115uk Randomly Shuts Off Without Warning

i have had this TouchSmart for about 2 years now and it is in immaculate condition. physically apart from dust, which i clean out regularly, you'd be mistaken for thinking it was new. in terms of operation i have always been careful to look after it too, running regular scans of the HDD and hardware, updating drivers and being careful when it comes to what i download.
i have recently upgraded to Windows 8 Pro x64 (within the last 2 months) but didn't do a clean install, i simply upgraded from Windows 7 Pro x64, and to be honest after a few tweaks the computer was working better than ever, it was faster both running programs and in terms of startup time, and graphics looked better than ever.
then about 2 weeks ago it just shut off without warning, not shut down like if you'd asked it to, but just went blank like loss of power, i powered it up and it didn't do it again for quite a while and so i assumed it was a one off. but it soon started doing it regular. i've gone through every thing i can possibly think of trying to diagnose what the problem is, i've checked all wires and connectors, cleaned out all dust and checked for overheating, updated drivers, removed the extra RAM i'd installed not long after purchase, wiped the system and reinstalled Windows 8 from scratch, deactivated Threading on the CPU, and have reduced power to the CPU down to 50%.
this last action did reduce the frequency of the shut off issue significantly but it just seems completely random, i can be running any number of programs and it can work fine for hours, and then i can be doing nothing on it and it will just die.
i have run no end of diagnostics on it and they all say everything is fine, no viruses, no errors and no build up of heat (i've monitored the temperature rise when running and it never gets over 40 now with the CPU power turned down).
please can someone tell me if i'm missing anything, and if i can solve this without HP as my warranty ran out a few months ago, thank you.
updated: the shut off problem seems to occur more often when the computer isn't really having to process very much like when it is left idle or when i'm just using the internet, whereas if i play a game or use a resource hungry application it rarely happens.

I'm going to reply here just in case someone else happens upon this post and wants a definite answer like I did...
My Problem
My computer randomly shut down as if the power had gone out. I didn't shut it down on purpose, hit a button, put it to sleep nor was it running updates and needed to restart... it simply, shut off. It shut off much like the power goes out in a home, however all of my lamps and other electronics in my room were on. It was only my computer that shut down.
I followed a lot of advice in the forums and it did turn back on a few times but only for a few minutes before turning off and never coming back on.
I feared it would be the motherboard but a friend informed me it could be the Power Supply (the brick) and I saw THIS post and thought... it has to be that... or at least I HOPED it was that... or I was switching to Mac.
Never heard a response back to my reply to this post, and I didn't see a follow up to the guy above seeing if it worked for him.
The Solution
I decided to go ahead and purchase the power supply part for my computer which is the HP TouchSmart 610-1130f All-in-One series. It needed to be a 150W (hard to find but is sold in the HP Parts store).
This is the part info: 609919-001 In stock Powersupply - Madeline-R 150W 19V EPS2.0 Shasta
Upon receiving the part and plugging it into my computer, it worked. That was 9 hours ago (currently using fixed computer) and it is running just fine. I'm STILL holding my breath and hoping it doesn't go out again. If it does I will come back to the forum and let everyone know.
Hopefully I won't be back again in 2 years to purchase a new part. Lucky it wasn't something worse like the motherboard... having a computer that only lasts 2 years?
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That seems like a battery issue. I had the same issue on one of my computers and I resolved it by purchasing a new battery.
I hope this helps!
If you feel that I helped you, give me a thumbs up button and hit the "accept as answer" button so others can find the answer as well .

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This question was solved.
View Solution.

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Hello Arhim22,
Welcome to the Apple Support Communities!
In this situation, because of the liquid spill, it may be necessary to have your MacBook Pro evaluated for service. For more information on this process, please refer to the attached web link.
Apple - Support - Service Answer Center
Have a great day,
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TouchSmart 310-1124F Still shuts off

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